Hendrick Lexus Charlotte

I love working with Dave Machold. He understands my financial situation and that I can't always get everything done. Dave prioritizes my service needs and makes sure all bases are c He understands my financial situation and that I can't always get everything done. Dave prioritizes my service needs and makes sure all bases are covered. More

Michael Mirek is a great Service Consultant. He is always willing to answer my questions and returns my phone calls promptly when he is unavailable when I call. He is always willing to answer my questions and returns my phone calls promptly when he is unavailable when I call. More

First time at dealership, worked with Michael Mirek, he was very helpful, answered all my questions, great experience all around! was very helpful, answered all my questions, great experience all around! More

Used to be absolutely wonderful. Over the last couple of years has gone down hill slightly. Leave a message, no calls returned. Had to take my car in multiple times to get a probl Over the last couple of years has gone down hill slightly. Leave a message, no calls returned. Had to take my car in multiple times to get a problem fixed. More

Ralph Yerkes explained how to operate the car so clearly and easily. Geron Helling is a good salesperson! and easily. Geron Helling is a good salesperson! More

Just want to say thank you to Michael Mirek because he always takes such good care of me whenever I bring my car in for service. always takes such good care of me whenever I bring my car in for service. More

I got my vehicle serviced here. This is my 4th Lexus serviced at this dealership and I always worked with Michael Mirek. Great service advisor who knew exactly what we needed and This is my 4th Lexus serviced at this dealership and I always worked with Michael Mirek. Great service advisor who knew exactly what we needed and took great care of us. Shop is extra clean and always felt my expensive vehicles were in great hands. More

Whenever I take my car into Lexus for service, I always request Mike Mirek. He is exactly what a customer service representative should be. request Mike Mirek. He is exactly what a customer service representative should be. More

My service advisor Michael Mirek took his time to understand my concerns and he was able to communicate that to the technician working on my vehicle and able to repair my vehicle in a timely manner. understand my concerns and he was able to communicate that to the technician working on my vehicle and able to repair my vehicle in a timely manner. Thank you for the great service! More

I was able to purchase the car I wanted for the price I was willing to pay. Michael Mirek was very helpful and knowledgeable. was willing to pay. Michael Mirek was very helpful and knowledgeable. More