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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,094 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,094 reviews

January 09, 2025

Very friendly people in all departments. Professional, polite and knowledgeable. No pressure, just straightforward, honest and accommodating business dealings. I would highly recommend Rick More

by breedlove_s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Kelvin Parsons
Jan 10, 2025 -

Hendrick Lexus Charlotte responded

Breedlove_s, we are so happy to read such a great review about Hendrick Lexus Charlotte! Congratulations on your new Lexus!

January 08, 2025

Had a positive purchase experience and tech introduction to the vehicle by Amber Johnson. She was very knowledgeable of the vehicle and explained it well. More

by kermkay
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthews
Jan 10, 2025 -

Hendrick Lexus Charlotte responded

Hi Kermkay, thank you so much for your positive comments about our team here at Hendrick Lexus Charlotte! Amber and our team of tech specialists are always available if more questions come up. Have a great day!

January 04, 2025

Our entire experience was nothing short of amazing! Our salesman, BJ was excellent. He was super nice and extremely knowledgeable. Ivan is finance helped answer all our questions and was super easy to More

by Dana Jurado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph in technology , BJ Muckelvene, Ivan Blair
Jan 06, 2025 -

Hendrick Lexus Charlotte responded

Dana Jurado, thank you so much for the positive review! We will pass these comments along to our amazing staff. We look forward to your next visit!

January 04, 2025

I just bought my first car at Hendrick Lexus and everyone was incredibly helpful! Clinton was an amazing sales associate and helped me find the perfect car. Donte assisted us with the finance process and wor More

by syd.anderson95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton and Ralph
Jan 07, 2025 -

Hendrick Lexus Charlotte responded

Syd.anderson95, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We appreciate your trust and confidence to assist you with your automotive needs! Have a wonderful day!

January 04, 2025

Very helpful and professional. Especially appreciated the instruction from Ralph Yerkes with helping me understand the new features. More

by kittiew
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Jan 07, 2025 -

Hendrick Lexus Charlotte responded

Kittiew, we really appreciate your positive review and kind words about our team!

January 03, 2025

Great way to bring in the New Year! I found my 2025 Lexus IS 350 at Hendrick Lexus on 12/30/24 (evening). Nick called me bright and early on New Years Eve. I had two trades and Nick and More

by sharris.creative
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mainor, Rebecca Brewton
Jan 06, 2025 -

Hendrick Lexus Charlotte responded

Sharris.creative, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2025

I dealt with BJ in sales, Ralph in technology and Donte in finance. Outstanding people. I would not hesitate to go back to Hendrick Lexus for another purchase. More

by golden boy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Donte Small, BJ Muckelvene
Jan 04, 2025 -

Hendrick Lexus Charlotte responded

Golden Boy, we're glad you had such a wonderful experience with us!

January 01, 2025

Prompt, efficient, professional, and friendly service. Our Service Advisor/Coordinator, Marisa Kovaly did a great job getting me informed during the service procedure and was able to get me in and out ve More

by SHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly - 5 stars
Jan 04, 2025 -

Hendrick Lexus Charlotte responded

Shr, thanks for your praise and kind comments about our team.

December 31, 2024

Jalen was super helpful when we came in for service. Very polite young, definitely a benefit to your company More

by Jimlane02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen Lane
Jan 02, 2025 -

Hendrick Lexus Charlotte responded

Jimlane02, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! We agree, Jalen is a fine young man and we are lucky to have him on the team!

December 30, 2024

Excellent customer service, very helpful, referrals will be made, very friendly made the process easier More

by Ashley.seidhom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Hamza Delic, Ivan Blair
Jan 01, 2025 -

Hendrick Lexus Charlotte responded

Ashley.seidhom, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

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