Hendrick Lexus Charlotte

What a wonderful experience. Professional, detail oriented and great customer service. The entire process was filled with knowledgeable, courteous and pleasant team members. I wo Professional, detail oriented and great customer service. The entire process was filled with knowledgeable, courteous and pleasant team members. I would highly recommend. More

I stopped in the dealership yesterday for some technical training. Amber Johnson was the tech that taught me how to use my screen, And went over all of the dashboard. She was engaging, patient, and answered training. Amber Johnson was the tech that taught me how to use my screen, And went over all of the dashboard. She was engaging, patient, and answered every question I asked. Thank you, Amber. More

I stopped into the dealership yesterday for tech help. Amber Johnson was my tech genius. She was engaging, intelligent, knowledgeable, and patient. She addressed all of my questions. Thank You, Amber. Amber Johnson was my tech genius. She was engaging, intelligent, knowledgeable, and patient. She addressed all of my questions. Thank You, Amber. More

As always, Vanessa Hadley delivers good service. She's always friendly and caring and makes sure your auto is taken care of properly. Thanks for the excellent service Vanessa She's always friendly and caring and makes sure your auto is taken care of properly. Thanks for the excellent service Vanessa More

Great experience overall! We were traveling when the car we wanted popped up but the staff helped us make it happen and we purchased our car with ease! We also received great We were traveling when the car we wanted popped up but the staff helped us make it happen and we purchased our car with ease! We also received great service with our tech training for the new Lexus post purchase! Kudos to Duke Hergatt, Ivan Blair and Rebecca Brewton in making this sale an easy and enjoyable experience! More

Great customer service, loaners are always available, vey satisfied with their knowledge and explanation of work performed satisfied with their knowledge and explanation of work performed More

I was in last week and bought a brand new Lexus IS 350 Sport. Great car and dealership from my sales associate Mallorie to Rebecca Brewton. They have a great team. Sport. Great car and dealership from my sales associate Mallorie to Rebecca Brewton. They have a great team. More

I truly enjoy working with Vanessa Hardey at Hendrick Lexus on Independence Blvd. I took Pearl (my white Lexus 350) in for a service visit with oil change, etc. and also tech help with my Lexus Inform ap Lexus on Independence Blvd. I took Pearl (my white Lexus 350) in for a service visit with oil change, etc. and also tech help with my Lexus Inform app. She already had a loaner ready for me though I did not request one. Thank You, Vanessa. You are excellent in your job - keeping me informed and very pleasant always. More

Marisa Kovaly is a great underwriter at the dealership. She noted she had not seen snow in the two years since she moved to Charlotte with her family. Please note 7 days after my visit she manifested snow She noted she had not seen snow in the two years since she moved to Charlotte with her family. Please note 7 days after my visit she manifested snow in Charlotte for the first time in 3 years. Great service and communication. Wish I would remembered to change my oil at the time of the visit. Just a great reason to return. Thank you for excellent service writers who are interested in superior service for us their customers. More

Everyone was very friendly and helpful Hayden Weddle coordinated getting my car to Ilderton to have a left foot accelerator installed. And Camile Martinez was great explaining the features of the car. coordinated getting my car to Ilderton to have a left foot accelerator installed. And Camile Martinez was great explaining the features of the car. More