Hendrick Lexus Charlotte

Mr. Nazar was extremely helpful, open, and easy to work with. He provided superb follow up after my initial contact with him. He worked with me in coming up with a deal we both would be satisfied with. He with. He provided superb follow up after my initial contact with him. He worked with me in coming up with a deal we both would be satisfied with. He worked with me on a delivery date and made it so I would be convenient for me based on my schedule. At the day of pick up, he went through everything in a thorough manner. I think as far as buying a car is concerned, Mr. Nazar made it as good as an experience as poosible. More

My leasing experience at Lexus was incredible and mostly because of the attentiveness of Bob Zupcic. The main reason I decided to lease my RX 350 was because of the wonderful customer service. I will recom because of the attentiveness of Bob Zupcic. The main reason I decided to lease my RX 350 was because of the wonderful customer service. I will recommend your dealership to all of my friends and family. More

I was impressed with the personalized customer service I received from all the employees involved in helping me purchase my 2007 RX350. In particular, Bill Ingram displayed the upmost professional service. received from all the employees involved in helping me purchase my 2007 RX350. In particular, Bill Ingram displayed the upmost professional service. He was very detailed in assuring all my questions were answered and was usually preceptive in knowing the information I needed to be able to drive away comfortably from the dealership in the my vehicle. I would also like to acknowledge Peggy for providing guidance during my decision making process for the vehicle most suitable to my needs. More

Bill was extremely helpful and pleasant to deal with during the purchase process. He also is very knowledgable about the Lexus vehicles and was extremely helpful in explaining all subtle nuances and cha during the purchase process. He also is very knowledgable about the Lexus vehicles and was extremely helpful in explaining all subtle nuances and changes to my wife and I. I would definitely recommend him and Lexus. We are extremely happy with our new ES 350. More

Overall experience was very pleasant and friendly. I did not have the normal anxiety when visiting a car dealership. Both Bob and the finance representative were great! I will definitely be referring frien not have the normal anxiety when visiting a car dealership. Both Bob and the finance representative were great! I will definitely be referring friends and family here in the future, in addition to purchasing my next vehicle from Hendrick as well! More

Bruce was recommended to me by Mr. & Mrs. Lineberger. They had purchased 2 cars from him and were satisfied with his salesmanship. I knew no one at Hendrix Lexus and I had talked to the linebergers so I They had purchased 2 cars from him and were satisfied with his salesmanship. I knew no one at Hendrix Lexus and I had talked to the linebergers so I decided to give Bruce a chance. He was very knowledgable about the RX350 and its features and I was so impressed I made a deal to return the next day and purchase the RX350. Bruce was so thorough in introducing me to your service manager and other employees that I plan to bring my RX350 into your dealership for all my servicing. I am extremely happy with my SUV and everyone I had the pleasure to meet. I will certainly recommend Bruce Frederick and Hendrix Lexus to anyone interested in a Lexus. Sincerely, Peggy E. Penninger More

Michael did a great job. I especially appreciated his open Christian way of handling things, including concluding our time together with a prayer. Michael explained every feature of the vehicle, includin open Christian way of handling things, including concluding our time together with a prayer. Michael explained every feature of the vehicle, including helping me download my contact list from my telephone to the vehicle. I appreciate his thoroughness and going the "extra mile." I have no qualms about suggesting that anyone work with him on the purchase of a vehicle. More

I had an excellent experience in leasing a new GX360 SUV from Hendricks Lexus in Charlotte. I have been purchasing vehicles for personal as well as business use for over 20 years and have dreaded having to from Hendricks Lexus in Charlotte. I have been purchasing vehicles for personal as well as business use for over 20 years and have dreaded having to go through all the processes normally associated with purchases because not only was it time consuming, there were always games or "sales techniques" that were transparent and insulting to your business senses. Even though I live over 70 miles from Charlotte, it will be very likely that future purchases will be made with Hendricks Lexus in the future. More

Sam Nazar was very helpful with the buy out of my lease. I had the car inspected and discovered my front tires were balled.. Therefore, we cldn't proceed w/ the purchase of the car. Sam worked w/ the servic I had the car inspected and discovered my front tires were balled.. Therefore, we cldn't proceed w/ the purchase of the car. Sam worked w/ the service dept to get new tires and an oil chg so we cld close the deal! Thxs, Donna Ryan More

We were impressed with customer service. The whole process of purchasing a vehicle was much easier than expected. There was no hassle, everything went smoothly. Greg, our sales person took good care process of purchasing a vehicle was much easier than expected. There was no hassle, everything went smoothly. Greg, our sales person took good care of us. We had two items to be addressed after the purchase and so far one as been taken care of. Hopefully your service department will address the last item within the next week. Everyone we met during the purchasing process was friendly and seemed to care that we had a good experience. Overall, I am pleased that we chose Hendrick Lexus. More