
Hendrick Lexus Charlotte
Charlotte, NC
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This was my first time at this dealership, but I had an excellent experience. I can not thank Michael Mirek enough for his help with getting my car up and running! excellent experience. I can not thank Michael Mirek enough for his help with getting my car up and running! More
Marisa Kovaly was professional, friendly, and very patient answering my questions. I highly recommend Marisa and will request her for future appointments. patient answering my questions. I highly recommend Marisa and will request her for future appointments. More
Chris and Amber did a great job. Chris helped me find the car with the power and ride I was looking for and Amber showed me how to use the accessories. Chris helped me find the car with the power and ride I was looking for and Amber showed me how to use the accessories. More
Great selection of cars; good prices; professional and friendly staff; excellent customer service. Special thanks to Duke Hergatt, our sales representative, who helped me and my husband find the right c friendly staff; excellent customer service. Special thanks to Duke Hergatt, our sales representative, who helped me and my husband find the right car for the right price. We also thank Amber Johnson, from Technology. She rocks! So much knowledge to share with us and she is willing to meet with us again for a refreshing course and to answer any questions anytime! We definitely recommend this dealership. More
My experience at Hendrick Lexus Charlotte was truly exceptional, with outstanding service provided from start to finish. Each person I encountered displayed remarkable courtesy, knowledge, and patience exceptional, with outstanding service provided from start to finish. Each person I encountered displayed remarkable courtesy, knowledge, and patience. Brian (B.J.), my sales representative, was outstanding in assisting me with vehicle selection, explaining model differences, and providing unwavering support throughout. Ivan, the finance specialist, conducted a thorough review of the lease agreement, explained warranty options in detail, and responded to all our questions. Amber, our tech expert, excelled in setting up the app, connecting my phone to CarPlay, and addressing technical queries. Overall, I am extremely satisfied with my experience, and I highly recommend Hendrix Lexus of Charlotte. Their expertise made the car-buying process stress-free, and I am thrilled with the service and my new car. More
Vanessa Hartley and her service team at Lexus on Independence Blvd. do an outstanding job maintaining my Lexus RX 350. Vanessa is a professional in her work and very patient answering my questions. Independence Blvd. do an outstanding job maintaining my Lexus RX 350. Vanessa is a professional in her work and very patient answering my questions. She always makes me feel welcome when I bring my car in for a service. Lexus is fortunate to have her on the staff! More