Hendrick Lexus Charlotte

Brian Dowless is outstanding and my go-to service professional for my two Lexus vehicles. professional for my two Lexus vehicles. More

Thankful for Brian Dowles! I recently had the pleasure of visiting Hendricks Lexus for my vehicle's routine maintenance, and I was thoroughly impressed with the exceptional ser I recently had the pleasure of visiting Hendricks Lexus for my vehicle's routine maintenance, and I was thoroughly impressed with the exceptional service provided by Brian Dowles and the entire team! More

Brian Dowless and the team provided outstanding service during my recent visit. The most professional, friendly and efficient service ever! during my recent visit. The most professional, friendly and efficient service ever! More

Brian Dowless was my service rep. I was there for oil change/tire rotation. In addition to these services, Brian also recommended a wheel balancing, which had not been done in 1 yr I was there for oil change/tire rotation. In addition to these services, Brian also recommended a wheel balancing, which had not been done in 1 yr + and I agreed. Upon service completion, Brian recommended 2 more service requirements which I will review for next time service. Brian is proactive and very communicative. More

Brian Dowless was my service rep. In addition to my oil change/tire rotation that I planned, he recommended wheel balancing which had not been done for 1 yr +. In addition, he recom In addition to my oil change/tire rotation that I planned, he recommended wheel balancing which had not been done for 1 yr +. In addition, he recommended 2 other service maintenance requirements. I will review and determine need for next service. Brian is a proactive and communicative rep. More

Brian Dowless was responsive and helpful throughout the process. Would recommend him and Hendrick Lexus. process. Would recommend him and Hendrick Lexus. More

Paul tsiolkas was awesome to work with! He made the whole process painless. Can't wait to buy another Lexus.! He made the whole process painless. Can't wait to buy another Lexus.! More

Always very pleased with my visits there. Friendly staff Service and waiting areas well kept — clean. Friendly staff Service and waiting areas well kept — clean. More

Excellent service- thank you Mike Underwood-wonderful to work with- always attentive in every way - questions answered, listens carefully, very knowledgeable- I’m always Confident that the best is done fo work with- always attentive in every way - questions answered, listens carefully, very knowledgeable- I’m always Confident that the best is done for my situation. - That’s why I stay with them !!! Thank you to Mike !,,, More

Am pleased with the service of Hendrick Lexus and especially with Mike Underwood’s help and advice. especially with Mike Underwood’s help and advice. More