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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,099 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,099 reviews

April 21, 2025

Excellent service. Service indicate customers are valued. Service very important for maintaining long term customers More

by rculp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 24, 2025 -

Hendrick Lexus Charlotte responded

Rculp2, your satisfaction is our top priority.

April 21, 2025

This was my first time at this dealership, but I had an excellent experience. I can not thank Michael Mirek enough for his help with getting my car up and running! More

by smolskeleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 24, 2025 -

Hendrick Lexus Charlotte responded

Smolskeleton, we really appreciate your positive review!

April 19, 2025

Excellent service from Marisa Kovaly! A pleasure to do business with Marisa. Hope to see her again! More

by marthawalters360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Apr 22, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2025

Marisa Kovaly was professional, friendly, and very patient answering my questions. I highly recommend Marisa and will request her for future appointments. More

by decr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Apr 22, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how Marisa did. We hope you have a great day!

April 18, 2025

Chris and Amber did a great job. Chris helped me find the car with the power and ride I was looking for and Amber showed me how to use the accessories. More

by trina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydry and Amber Johnson
Apr 22, 2025 -

Hendrick Lexus Charlotte responded

Trina, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!

April 16, 2025

Great selection of cars; good prices; professional and friendly staff; excellent customer service. Special thanks to Duke Hergatt, our sales representative, who helped me and my husband find the right c More

by LBarkley58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Johnson - Technology, Duke Hergatt
Apr 17, 2025 -

Hendrick Lexus Charlotte responded

Lbarkley58, we're so glad that we were able to go above and beyond your expectations! We agree, our team is amazing and we are lucky to have them! We look forward to seeing you again when you return for further Lexus technology instruction!

Apr 18, 2025 -

LBarkley58 responded

We are part of the Hendrick Lexus family now so we’ll be back for either further technology training or service maintenance. Thanks!

April 15, 2025

Very positive experience when buying a new 2025 Lexus on Thursday. Everyone was friendly, informative and professional! More

by dalepolsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody?-sales… Amber Johnson-technology , Jaylen Rudisell
Apr 17, 2025 -

Hendrick Lexus Charlotte responded

Dalepolsky, thank you so much for the positive review! We appreciate your business and kind words.

April 13, 2025

My experience at Hendrick Lexus Charlotte was truly exceptional, with outstanding service provided from start to finish. Each person I encountered displayed remarkable courtesy, knowledge, and patience More

by dsmartin.dsm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Johnson , BJ Muckelvene, Ivan Blair
Apr 15, 2025 -

Hendrick Lexus Charlotte responded

Dsmartin.dsm, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2025

Vanessa Hartley and her service team at Lexus on Independence Blvd. do an outstanding job maintaining my Lexus RX 350. Vanessa is a professional in her work and very patient answering my questions. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 15, 2025 -

Hendrick Lexus Charlotte responded

Cheryl, thank you so much for the positive review about Vanessa! We'll be sure to let her know!

April 12, 2025

Ralph Yerkes was great showing me all the tech. Geron Helling was fantastic and patient. More

by nstotts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Geron Helling
Apr 15, 2025 -

Hendrick Lexus Charlotte responded

Nstotts, we're glad you had such a wonderful experience with us!