Hendrick Lexus Charlotte

My review is for Michael Mireck and Paul. Michael is always a great service manager, but he gave blue ribbon service when my car wouldn’t start. He and Paul arranged to have my car running Michael is always a great service manager, but he gave blue ribbon service when my car wouldn’t start. He and Paul arranged to have my car running again in very short order. Kudos to both as they are such good excellent representatives of customer service. More

Service was excellent, professional and courteous. Brian Dowless Was very helpful and friendly with a smile. Brian Dowless Was very helpful and friendly with a smile. More

Brain Dowless is the best! ! Incredibly thoughtful and helpful. Thorough and knowledgeable;will look forward to next encounter ! Incredibly thoughtful and helpful. Thorough and knowledgeable;will look forward to next encounter More

Hendrick Lexus - Independence is by far the best dealership I have dealt with in a very long time. They care about their customers. My Service Consultant Brian Dowless is the best service individu dealership I have dealt with in a very long time. They care about their customers. My Service Consultant Brian Dowless is the best service individual I have ever dealt with. His professionalism, friendly disposition and most important his attentiveness to his customer concerns is one of his greatest traits. He has an amazing sense of humor. He is very respectful, knowledgeable and he goes out of the scope of his job responsibility to ensure the customer is satisfied. He has never let me down. As I always say Hendrick Lexus should be proud to have an employee that represent the company as he does. He nail it with every visit for me. To bad it is only one of him I can't say it enough its my pleasure to work with a person who has a high regard for his customers. More

I had another great experience with Clayton King at Hendrick Lexus. He always has a way of making you feel like a friend. It never feels like a business transaction when I take my GX in to see Clayton. Hendrick Lexus. He always has a way of making you feel like a friend. It never feels like a business transaction when I take my GX in to see Clayton. More

Brian always goes above and beyond when it comes to service and making sure the customer is happy. He is very helpful and takes care of my car perfectly and is fun to work with. service and making sure the customer is happy. He is very helpful and takes care of my car perfectly and is fun to work with. More

David Machold at the Lexus dealer in Charlotte fave me awesome service and was incredibly nice and helpful!!!! awesome service and was incredibly nice and helpful!!!! More

Took my car in for service for the first time and had a wonderful experience with Brian. He was very helpful and made the visit enjoyable. He made sure my car was taken care of and running great. I will be wonderful experience with Brian. He was very helpful and made the visit enjoyable. He made sure my car was taken care of and running great. I will be coming back to him next time I need anything. More

Always good service. Michael Mirek was his usual efficient self. Keep up the good work. Michael Mirek was his usual efficient self. Keep up the good work. More

David Machold was very helpful with regard to the service of my vehicle, as he has been every time that he has helped me. of my vehicle, as he has been every time that he has helped me. More