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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,772 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,773 reviews

November 21, 2024

We have purchased Lexus for my wife and I since my first RX 330 and her ES 330. We are treated with 100% respect and taken care of from start to finish. As long as we are driving cars we will be back! More

by Patcray.pc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette, Chris Minich, Michael Mirek, Mike Underwood
Nov 23, 2024 -

Hendrick Lexus Charlotte responded

Patcray.pc, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Thank you for always choosing Hendrick Lexus for all of your vehicle needs!

November 21, 2024

Always a great experience in service at Hendrick Lexus, Independence Blvd. Service rep, Michael Mirek, was helpful, professional and responsive. More

by llucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Nov 23, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2024

Exceptional customer service from Michael Mirek & the Hendrick Lexus Team! Thank you for always taking care of us!!! More

by dkatopodis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Michael Mirek
Nov 23, 2024 -

Hendrick Lexus Charlotte responded

Dkatopodis, thank you for sharing your positive experience!

November 21, 2024

Easy to schedule service, excellent customer service and wait times are reasonable. Lounge is extremely comfortable. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Nov 23, 2024 -

Hendrick Lexus Charlotte responded

Lori, thank you so much for your high rating! We hope to see you soon!

November 21, 2024

The customer service at this store is unparalleled! Mike Mirek always takes incredible care of me and our vehicles. Thank you to everyone at Lexus who makes servicing our cars easy and stress free! More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Nov 23, 2024 -

Hendrick Lexus Charlotte responded

Kelli, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 21, 2024

Michael Mirek is professional, friendly and thorough. My overall experience because of Michael was excellent! More

by ebony.shaaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Nov 23, 2024 -

Hendrick Lexus Charlotte responded

Ebony.shaaf, we're happy you found Mike to be so supportive during your experience here at Hendrick Lexus Charlotte. Thank you for choosing Hendrick Lexus!

November 19, 2024

Great service department. Highly recommend Hendrick Lexus on Independence Blvd. David Machold is very professional and helpful and answers all questions that I have. More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Nov 22, 2024 -

Hendrick Lexus Charlotte responded

Terry, we are so happy to read such a great review about Hendrick Lexus Charlotte!

November 16, 2024

Love getting my RC serviced here. Dave Mchold does a fantastic job getting en in and out on time and having it ready to go when I come for pick up. More

by Karinpiney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Karinpiney, thanks for your praise and kind comments about our team.

November 16, 2024

Thank you, Ralph Yerkes for being so helpful as my Technology Advisor! You are so knowledgeable and kind and I appreciated all the tips and tricks that you demonstrated and explained. I enjoyed meetin More

by Christine B.
Recommend Dealer
Yes
Employees Worked With
Kelvin Parsons
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Christine B., we are so happy to read such a great review about Hendrick Lexus Charlotte! way to go Ralphy! If you have any further questions, please don't hesitate to reach out!

November 15, 2024

I purchased my car from Hendrick Lexus. They service my Lexus and my wife's Toyota Highlander. They are professional and never pushy. David.Machold, my service advisor, is very knowledgeabl More

by hg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David.Machold, Dave Machold
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Hg, we are very happy we could provide you with a positive experience! Thank you for choosing Hendrick Lexus!