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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,073 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,073 reviews

April 01, 2025

Mike Underwood did an excellent job taking car of the service on my car. I appreciate it. More

by Markjarrett78@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
April 01, 2025

Mike Underwood is a highly effective service advisor for my 2007 LS460. Friendly, responsive, and thorough with great recommendations. Will always return to this service center with Hendrick Lexus! More

by dlballenger
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
April 01, 2025

I cannot say enough great things about my service advisor Vanessa Hardley at Hendrick Lexus. She exemplifies professionalism and excellence in every aspect of her role. Her meticulous attention to detail ens More

by DENNISJCIRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
April 01, 2025

Mike Underwood is by far the best service advisor ever. ! Always appreciate him taking care of my service . More

by Bevie.hemby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
April 01, 2025

I use Hendrick Lexus Service Department for my routine maintenance and wanted to say I've been very impressed with the overall service. In particular Brian Dowless in the Service Department is top notch. More

by lwwright114
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
April 01, 2025

Thanks to Vanessa for her excellent service. She is very courageous and tell you the facts for your vehicle More

by Ijamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
April 01, 2025

Courteous, professional, and knowledgeable staff. I always feel appreciated. Scheduling service appointments is always wasy. More

by nephron22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
April 01, 2025

Rebecca Brewton - She was our person who reviewed the operation of the car and Multimedia. She did a nice job completing that review, adding our phones and explaining all the instruments. Thank-You!! More

by sjwcltnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette, Jaylen Rudisell
March 31, 2025

Dave Machold is very service oriented and helpful! I ask for him when getting car serviced. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
March 31, 2025

Dave answered all of my questions and was very helpful in expediiting the visit. I was not pressured for anything. Thank you. More

by barryleah1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold