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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

August 22, 2024

Friendly, thorough, low pressure sales and service. Will continue to have all my sales and service needs met at Hendrick Lexus. More

by Dave P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton , Jeffrey Granzen, Geron Helling
Aug 24, 2024 -

Hendrick Lexus Charlotte responded

Dave P, thank you for choosing Hendrick Lexus Charlotte for all of your sales and service needs!

August 21, 2024

My wife and I love working with Brian Dowless on our service needs!! He makes my wife's experience enjoyable. More

by john.larkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Aug 24, 2024 -

Hendrick Lexus Charlotte responded

John.larkin, your wonderful feedback and rating mean a lot to us. Thank you for choosing Hendrick Lexus charlotte!

August 21, 2024

The service department is always great. They get me in and out quickly. The video of the car up on the lift is fantastic. Michael Mirek is the best. More

by Phil.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 24, 2024 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 21, 2024

Michael Mirek always makes sure my service is good and I am taken care of. Very pleased with the whole experience. Debbie Barnette More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 24, 2024 -

Hendrick Lexus Charlotte responded

Debbie, we're happy you found Mike to be so supportive during your experience here at Hendrick Lexus Charlotte. He is a true professional and we are lucky to have someone with his experience and integrity on our team.

August 21, 2024

I bought my LX 570, new in 2009. Your Dealership has serviced my car for the last 15 years. The entire staff is amazing. Brian Dowless, is my Service Representative and he always mak More

by tracykiser2255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Brian Dowless
Aug 24, 2024 -

Hendrick Lexus Charlotte responded

Tracykiser2255, we are so happy to read such a great review about Hendrick Lexus Charlotte! It has been our genuine pleasure to serve you over the past 15 years. Thank you for your continued support!

August 21, 2024

Service has been great. Very efficient, in and out with everything I needed done quickly! Michael Mirek is wonderful and explains everything in detail that you need to kno More

by jamierm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 24, 2024 -

Hendrick Lexus Charlotte responded

Jamierm, thank you so much for your high rating and for the kind words about Mike. Thank you so much again for your feedback and we look forward to your next visit.

August 20, 2024

This dealership is excellent but what makes it so are people like Brian Dowless. He is my service and is most supportive and reliable More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Aug 23, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how Brian did. We hope you have a great day!

August 20, 2024

Dreading vehicle service and repair visits is a thing of the past since working with Hendrick Lexus and especially because of Brian Dowless. He has earned our trust with his proficiency and consistent care More

by robcarlloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Aug 23, 2024 -

Hendrick Lexus Charlotte responded

Robcarlloyd, thank you so much for your high rating! We hope to see you soon!

August 20, 2024

This dealership is top-notch. My service advisor, Mike Mirek, is second to none. He is very responsive and gets things done. He always keeps me advised as to what is going on w More

by Donny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 23, 2024 -

Hendrick Lexus Charlotte responded

Donny B, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We know how lucky we are to have MIke on our team!

August 20, 2024

As always, Service Consultant Brian Dowless and Technician Anthony Dowless went the extra mile to ensure a professional and ideal service experience! More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician Anthony Dowless, Brian Dowless
Aug 23, 2024 -

Hendrick Lexus Charlotte responded

Ken, thank you for the high star rating and your feedback! We hope you have a great day!

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