Hendrick Lexus Charlotte

Impeccable Service Thank you Robin Hill for your patience, you stood by and assisted me with choosing a vehicle that was suitable for my needs. Wendy B. Thank you Robin Hill for your patience, you stood by and assisted me with choosing a vehicle that was suitable for my needs. Wendy B. More

Fabulous Service This is only the second time I've been to this dealer having moved from CA. Michael Mirek was my service consultant both times. The first time I wai This is only the second time I've been to this dealer having moved from CA. Michael Mirek was my service consultant both times. The first time I waited for my car. Michael was excellent about keeping me informed of the service on my car. He explained in detail the service needed and helped me understand what had the highest priority! This time was the same. I believe he always puts my safety first. This dealership is amazing! The service is the best. I would recommend this dealership hands down! More

Jeffrey Granzen Jeff was very helpful and extremely professional. He explained the importance of service absolutely needed and a nice to do at the current visit. We w Jeff was very helpful and extremely professional. He explained the importance of service absolutely needed and a nice to do at the current visit. We were there for service but are interested in buying a previously owned Lexus within the next year and he was able to answer questions that my husband had about different models. It was a great experience and going to a car dealership for any reason as a woman is something I always dread, having had some bad experiences at other dealerships. More

Great service I bought my Lexus from Hendrick in 2005 and no one has ever touched it except Hendrick people. I feel fortunate to have Jeffrey Granzen as my service I bought my Lexus from Hendrick in 2005 and no one has ever touched it except Hendrick people. I feel fortunate to have Jeffrey Granzen as my service advisor. Jeffrey is extremely knowledgeable about Lexus cars and is so good at explaining what needs to be done when work is required. I totally trust Jeffrey and whatever work he says I need done I do. He is so pleasant and courteous that it is a real pleasure to deal with Jeffrey. More

LS460 Excellent Service .Michael Mirek was the Service Consultant for my 60K service. His attention to detail and concern for the quality of work performed was exceptional. H .Michael Mirek was the Service Consultant for my 60K service. His attention to detail and concern for the quality of work performed was exceptional. Hendrick Lexus sets the standard for excellence. More

Technology Chris Mitchell, Lexus Technology Manager was very patient when explaining all the new technology on my new car. He was very knowledgeable and a pleas Chris Mitchell, Lexus Technology Manager was very patient when explaining all the new technology on my new car. He was very knowledgeable and a pleasure to work with.c More

Service Jeff is most professional, courteous, and otganjzed. I bave relief on him for all my service needs for the five Lexus cars I have owned. Jeff is most professional, courteous, and otganjzed. I bave relief on him for all my service needs for the five Lexus cars I have owned. More

Outstanding Service and Service Advisor Took my Lexus ES350 in for service last week. Got outstanding work done in about 2 hours. Advisor, Mr. Granzen, was outstanding in his advice to me Took my Lexus ES350 in for service last week. Got outstanding work done in about 2 hours. Advisor, Mr. Granzen, was outstanding in his advice to me about my car. He is friendly, courteous and very, very knowledgable....really an excellent employee. This dealership is keeping my 10-year old car on the road, still running like new. Outstanding!! More

Always get what I ask for Both Jeffrey and Donovan listen to what I ask, and then deliver. They later discuss their findings with me, and explain their course of action. Both Jeffrey and Donovan listen to what I ask, and then deliver. They later discuss their findings with me, and explain their course of action. More

He always greet with a friendly smile! Mr. Mirek is definitely my go to guy for all my services schedule needs! A very pleasant person on the phone and in person. I wouldn’t go anywhere e Mr. Mirek is definitely my go to guy for all my services schedule needs! A very pleasant person on the phone and in person. I wouldn’t go anywhere else for my car service needs! More