Hendrick Lexus Charlotte

Very happy with Certified Lexus I had the pleasure of dealing with a great team at Hendrick Lexus on E. Independence Blvd. Jeffrey Granzen, Preston Caldwell and Josh Plumber. These I had the pleasure of dealing with a great team at Hendrick Lexus on E. Independence Blvd. Jeffrey Granzen, Preston Caldwell and Josh Plumber. These guys went out of their way to deliver exceptional service in a short time crunch. They did it with all smiles and a big red bow. ( Nice touch Josh) Big thanks guys More

Great first class buying experience. Outstanding experience buying car at fair price, Clayton King is true professional, handled sale quickly and efficiently. We have purchased numerous c Outstanding experience buying car at fair price, Clayton King is true professional, handled sale quickly and efficiently. We have purchased numerous cars over many years including from other Lexus dealers, none were better than Hendrix.The Hendrix team changed some equipment on the car to something we preferred, few dealers would have been flexible enough to do this. Go prepared and Hendrix will work with you. If you want a truly first class car buying experience, go to Hendrix Lexus. Finally, having Chris go over car functions was a pleasure and helpful, fun guy. More

Great Customer Service from Jeff and Donovan Jeff provided me with superior customer service for my 30,000 mile service. Hendrick Lexus, Charlotte, always exceeds my expectations!! I highly recom Jeff provided me with superior customer service for my 30,000 mile service. Hendrick Lexus, Charlotte, always exceeds my expectations!! I highly recommend this dealership! More

great customer service by Jeff Granzen Jeff was always very pleasant as always. He is also very knowledgeable and always has the answers to any questions I may have. I highly recommend t Jeff was always very pleasant as always. He is also very knowledgeable and always has the answers to any questions I may have. I highly recommend this dealership for service as well as customer service. More

Prompt, thorough service by Jeffrey and Donovan Promptly responded to stalled car scenario which required a tow the night before. Diagnosed and corrected the problem, and had the car back to us whe Promptly responded to stalled car scenario which required a tow the night before. Diagnosed and corrected the problem, and had the car back to us when we needed it. Always a first class experience when dealing with Jeffrey Granzen and Donavan Smith. More

Trusted customer service Superior personal customer service by all representatives, especially Josh Mohr who is my primary "Go To" Rep. I currently own my 6th Lexus not only b Superior personal customer service by all representatives, especially Josh Mohr who is my primary "Go To" Rep. I currently own my 6th Lexus not only because of the quality of the car but because I can always count on very polite , dependable and conscientious attention at this dealership. I also feel that they are very trustworthy in advice and cost. More

Very pleasant The dealership is centered completely around customer satisfaction and service! Very knowledgeable and friendly staff. Overall, a wonderful experience The dealership is centered completely around customer satisfaction and service! Very knowledgeable and friendly staff. Overall, a wonderful experience! A shout out to Ethan and Jaylen for all their help....such nice young men! More

Great Service Representative Jeffrey Granzen is my service representative and I couldn't ask for anyone better. He ALWAYS takes great care of me and my car. He is the best. Jeffrey Granzen is my service representative and I couldn't ask for anyone better. He ALWAYS takes great care of me and my car. He is the best. More

The Ease of Buying A Car This is the second time I've dealt with Ritchie Mauney and he continued to be responsive and easy to deal with. I loved my ES 350 that I purchased in This is the second time I've dealt with Ritchie Mauney and he continued to be responsive and easy to deal with. I loved my ES 350 that I purchased in 2013, and now, after trading that Lexus in, I had no hesitations about purchasing another ES 350 2018 Lexus. For me, it's the best driving car on the road. Moreover, I am impressed and completely satisfied with Hendrick's Lexus Charlotte service. My MO is to wait for my car and when service is complete, it feels always like having a new car. I certainly can and would recommend Hendrick's Lexus Charlotte to anyone whose interested. More

Service I have an older 400 Lexus and always take it to Hendrick for service. Jeffrey Granzen who is my service representative is supportive and helpful in m I have an older 400 Lexus and always take it to Hendrick for service. Jeffrey Granzen who is my service representative is supportive and helpful in my needs to keep my car in good repair. I hope to keep it going for many more years. More