Hendrick Lexus Charlotte

delighted great service and courteous employees I loved the fact that you vacuumed and washed my Toyota . A very nice bonus to already good service. great service and courteous employees I loved the fact that you vacuumed and washed my Toyota . A very nice bonus to already good service. Thank you. More

Good Friendly Service I have had my Lexus RX300 for 17 years. It is because of the service overseen by Jeff Granzen that my car runs as well as it does. It is because of th I have had my Lexus RX300 for 17 years. It is because of the service overseen by Jeff Granzen that my car runs as well as it does. It is because of the service by Jeff that I have finally decided to upgrade More

Great experience with Jeff as always. no thank you. I have already said it was a great experience working with Jeff Granzen and with the Lexus service group in Charlotte, North Carolina an no thank you. I have already said it was a great experience working with Jeff Granzen and with the Lexus service group in Charlotte, North Carolina and do not feel that you should be pressing customers to spend any additional time writing revues. I give you my business and have said succinctly stated the service was excellent and appreciated and that should be enough. More

My first call Hendricks I spoke with Erin who was knowledgeable, and worked with trying to locate the car I wanted She could not be there on my visit to the dealership so Alex took over. He wa knowledgeable, and worked with trying to locate the car I wanted She could not be there on my visit to the dealership so Alex took over. He was knowledgeable of the cars and I quickly decided I wanted the rx350 sport. Red with black interior which he and his supervisor worked to locate. Paul helped with the paper work and service contracts and did a great job. Worked out a rental and they delivered my car on Monday as they predicted. I have dealt with Johnson Lexus in Raleigh. Looking forward to continuing with Hendricks More

Josh was a pleasure to work with and very knowledgeable! The whole process was very easy and I felt confident in my decision when it was done. The whole process was very easy and I felt confident in my decision when it was done. More

Very timely warranty service Professional and polite. Total time for the service was two 1/2 hours however, someone scrape their foot on the door speakers and the door. Professional and polite. Total time for the service was two 1/2 hours however, someone scrape their foot on the door speakers and the door. More

Service s are very expensive without “specials” or”discounts” but I want Lexus Service to do major maintenance on my vehicle.......brakes, transmission servi s are very expensive without “specials” or”discounts” but I want Lexus Service to do major maintenance on my vehicle.......brakes, transmission service, cooling system service. I would like info about when discounts are available on these services. More

New car The process of buying a new car was the smoothest ever for me. Everyone was very professional and informative, they responded promptly to all our que The process of buying a new car was the smoothest ever for me. Everyone was very professional and informative, they responded promptly to all our questions and concerns. More

Hendrick in Charlotte takes super good care of you. We have been to more than one Lexus dealership, but Hendrick Lexus in Charlotte is hands down the best - both in sales and in repair. They are extreme We have been to more than one Lexus dealership, but Hendrick Lexus in Charlotte is hands down the best - both in sales and in repair. They are extremely professional, well trained, and friendly, and have done excellent work in maintaining our vehicles. They get to know you and your preferences. Special shout out to Bruce in sales, and to Jeffery, and Mike M. in service who are all fabulous to work with. Thanks, Hendrick! More

Well pleased with my service experience. I added some additional things to my list of services needed after I arrived at the dealership. The work was done in a timely, accurate, and efficien I added some additional things to my list of services needed after I arrived at the dealership. The work was done in a timely, accurate, and efficient manner. More