Hendrick Lexus Charlotte

My neighbor, Eunise Medina, saw me struggling with my Lexus in the parking lot and helped me repair my phone. She went ahead and showed me different features in my car I didn’t know I had. I appreciate h Lexus in the parking lot and helped me repair my phone. She went ahead and showed me different features in my car I didn’t know I had. I appreciate her so much. More

What great individuals they have working at Hendrick Lexus! Unice Medina is such a helpful young lady & she sure knows her stuff. Lexus! Unice Medina is such a helpful young lady & she sure knows her stuff. More

When I experienced an unusual problem during a feature setup, I was very impressed with the assistance I got from Ralph Yerkes and Paul Lee to successfully resolve the problem. setup, I was very impressed with the assistance I got from Ralph Yerkes and Paul Lee to successfully resolve the problem. More

Clean and Professional; surroundings for their customers. The first time ever experiencing a car purchase that was enjoyable. The first time ever experiencing a car purchase that was enjoyable. More

Great services , class facilities and courteous staff , sales man Kyle was great , and Ralph and Hayden were great in setting up my car sales man Kyle was great , and Ralph and Hayden were great in setting up my car More

I bought a car from this dealership last week and the service was outstanding. Sales consultant Chris Frydrychowski was excellent every step of the way and Ralph Yerkes was equally awesome in explaining service was outstanding. Sales consultant Chris Frydrychowski was excellent every step of the way and Ralph Yerkes was equally awesome in explaining every functionality of the car. He did it with such excitement. This dealership is Awesome and these two gentleman were top notch!!! More

Eunice helped me out with my Bluetooth issues and had me out of there within 5 mins. she’s great!! out of there within 5 mins. she’s great!! More

I had such a horrible experience today at the Lexus dealership. They do not honor a protection car care plan. I was told at the time of purchase that scratches and door dents would be covered. I feel a dealership. They do not honor a protection car care plan. I was told at the time of purchase that scratches and door dents would be covered. I feel as if they are saying I’m a liar. I’m so bothered by this situation. More

I really appreciate Nick Manor for taking the time out to help me find a vehicle ,he was so patient withme.i appreciate that thank you again Nick also Kelvin Thank to the Stsff at Hendrick Lexus. to help me find a vehicle ,he was so patient withme.i appreciate that thank you again Nick also Kelvin Thank to the Stsff at Hendrick Lexus. More

While we did not end up buying a vehicle from this dealership, I must express appreciation and respect to Robin Hill for her outstanding response. She definitely goes above and beyond her responsibil dealership, I must express appreciation and respect to Robin Hill for her outstanding response. She definitely goes above and beyond her responsibilities. To anyone in the Charlotte area looking for a great and compassionate sales person, Robin is the person to call. More