Hendrick Lexus Charlotte

Service experience at Hendrick Lexus is superb. The only problem that has arisen with my 2001 GS300 in 56K miles was a rhythmic popping noise on one radio station that became noticeable at 39K miles. At th problem that has arisen with my 2001 GS300 in 56K miles was a rhythmic popping noise on one radio station that became noticeable at 39K miles. At the time of a routine service, I brought it to the attention of the service writer who instantly said he would order a new radio. Three days later a technician arrived at my office in an RX300 and installed the new radio in about 15 mins. House calls! Everyone at Hendrick Lexus is very professional and friendly. The dealership facility is gorgeous, and the IS300 or RX330 loaner cars aren't bad either. You do pay for this, but so far I have found the routine service costs to be "standard high" rather than outrageous. Plus you save money on car washes! More

I never intended on buying a car the day i went to the dealership. Hank introduce me to Lexus as a brand and made me feel like part of the family of Hendrick Lexus. The dealership is absolutely beautifu dealership. Hank introduce me to Lexus as a brand and made me feel like part of the family of Hendrick Lexus. The dealership is absolutely beautiful!! This was a total different car buying experience. I must say if Hank is what Hendrick Lexus stands for then I will be a customer for life. I will NOT shop anywhere else ever again. Please take the Time to call Hank Gabriel at Hendrick Lexus for your best experience you've ever had. I did....and I'm glad i did.....My Kudo's to Hendrick Lexus and Hank Gabriel More

I bought my car at Hendrick Lexus. It is a '95 LS400 and I just love it! It has 165,000 miles on it and is still running like brand new. I easily reach 129 mph in it on the freeway and have only to do the I just love it! It has 165,000 miles on it and is still running like brand new. I easily reach 129 mph in it on the freeway and have only to do the normal maintenances on it. I've had it for a year now, ( I bought it used, of course) and I plan on putting over 250,000 miles on this car. The showroom at Hendrick Lexus is absolutely stunning and I was very impressed with the level of service and attention to detail that they displayed. I highly recommend the professional staff at Hendrick Lexus. More