Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Lexus Charlotte
Charlotte, NC
2,012 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,012 reviews
November 29, 2018
70,000 checkup I have dealt with Jeffrey Granzen for several years and have always been pleased. He is always friendly and wants to do the right thing for the cus I have dealt with Jeffrey Granzen for several years and have always been pleased. He is always friendly and wants to do the right thing for the customer. He always shares information that is understandable and complete. A great representative for Hendrick Service. . More
by jwinn
Employees Worked With
Jeffrey Granzen
November 29, 2018
Top notch service Went in for a state inspection and added a couple of items at check in with Jeff Granzen my advisor. Wait was as promised and everything was complete Went in for a state inspection and added a couple of items at check in with Jeff Granzen my advisor. Wait was as promised and everything was completed. Always get good service from Hendrick Lexus in general and Jeff in particular. More
by WillB
Employees Worked With
Jeffrey Granzen
November 29, 2018
Donovan and Michael Anytime I have to visit Hendrick Lexus my experience is always wonderful… Donovan Smith always take such great care of my car , explains everything Anytime I have to visit Hendrick Lexus my experience is always wonderful… Donovan Smith always take such great care of my car , explains everything to me , and just great customer service ! I also had the pleasure of working with Michael Mirek today and he was very accommodating , and just great customer service… Every time I have come here my experiences has been nothing but the best ! Thank u!! More
by Alexia
Employees Worked With
Donovan Smith , Michael Mirek
November 23, 2018
Excellent service advisors Erin Gast is hands down one of the best service advisors at Hendrick Lexus of Charlotte. I highly recommend her to anyone that asks where to get thei Erin Gast is hands down one of the best service advisors at Hendrick Lexus of Charlotte. I highly recommend her to anyone that asks where to get their Lexus serviced. 10/10 More
by Alex Clifton
Employees Worked With
Erin Gast
November 19, 2018
Recent Service with Michael Mirek Just completed a 5,000 service with Mike Mirek recently. As always, Mike provided excellent service, explained all my options and was genuinely commit Just completed a 5,000 service with Mike Mirek recently. As always, Mike provided excellent service, explained all my options and was genuinely committed to me receiving accurate, timely information so I knew all my options and what I could expect from him and Hendrick. He has sincerely demonstrated this high level of value in all my dealings with him over the last 2-3 years. Furthermore, when the occasional service or value has not been met, he always corrects to my satisfaction and is diligent in doing so. He is a true professional! - Rick Aiken More
by JRA1853
Employees Worked With
Michael Mirek
November 08, 2018
Great service as always. I consistently work with Michael and he is always courteous and prompt. Thank you Hendrix Lexus. We will be back soon! as always. I consistently work with Michael and he is always courteous and prompt. Thank you Hendrix Lexus. We will be back soon! More
by pastu
Employees Worked With
Michael Mirek
November 08, 2018
Why would we shop anywhere else for a Lexus? We were greeted at the front door and quickly connected with our favorite sales person Ritchie Mauney. This is our second purchase with the dealersh We were greeted at the front door and quickly connected with our favorite sales person Ritchie Mauney. This is our second purchase with the dealership. Every step of the process was handled with professionalism, courtesy, friendliness and expertise of their products. Ritchie answered all of our questions and made us feel so comfortable. What an asset he is to the company. As a satisfied customer, we will continue doing business with Hendrick Lexus . Mike and Cynthia Motley More
by Mike
Employees Worked With
Ritchie Mauney
November 01, 2018
Happy customer! Getting a car service is just one of those things that no one likes to do but it has to be done. I will say I really don’t mind when it come to gettin Getting a car service is just one of those things that no one likes to do but it has to be done. I will say I really don’t mind when it come to getting my truck service though here! Mike Mirek who always professional with a friendly smile make it easy! No hassle, even when I brought my truck a whole hour earlier then my schedule time and still got me out in a timely manner with all the services I needed done! More
by Sbkhone84
Employees Worked With
Michael Mirek
October 30, 2018
Excellent Service Jackie R. is undoubtedly the best car salesman at this location. He is extremely professional, a no non-sense type person, never made to feel pressur Jackie R. is undoubtedly the best car salesman at this location. He is extremely professional, a no non-sense type person, never made to feel pressured, comes across as very honest, and exudes confidence and pride. We highly enjoy working with Jackie. He is a GREAT employee at Hendrick Lexus Charlotte - Independence. More
by richard
Employees Worked With
Sam - Finance, Jackie Johnson
October 30, 2018
Fantastic service Always have the best service and customer care when visiting and having my car serviced. Michael Mirek went above and beyond to ensure we got everythi Always have the best service and customer care when visiting and having my car serviced. Michael Mirek went above and beyond to ensure we got everything we need at a great and discounted price through being a costco member. Will always go back! More
by 7887
Employees Worked With
Michael Mirek
