Hendrick Lexus Charlotte

40,000 mile checkup Jeff Grantzen and his support team always makes a maintenance visit a pleasant one. They treat me with respect and their service oriented team gives m Jeff Grantzen and his support team always makes a maintenance visit a pleasant one. They treat me with respect and their service oriented team gives me great confidence in my purchases over the years. Their superior performance makes sure that I'll continue with the Lexus brand and the Hendrick Group. More

Simply the Best After Years of Visits, the Quality of Service is Still the Best Just Like the Advisors. Jeffrey Granzen is Very Customer Service Driven and Extremely After Years of Visits, the Quality of Service is Still the Best Just Like the Advisors. Jeffrey Granzen is Very Customer Service Driven and Extremely Knowledgeable. More

Customer Service excellent Vanessa Hardley and Michael Mirck had Great customer service skills. I have bought several cars within 15-18 years that is why I come back to Hendric Vanessa Hardley and Michael Mirck had Great customer service skills. I have bought several cars within 15-18 years that is why I come back to Hendrick Lexus Charlotte for their great customer service. More

Excellent Service I continue to be impressed with the service department at Hendrick Lexus, especially Jeff Granzen. Jeff has outstanding knowledge and has always been I continue to be impressed with the service department at Hendrick Lexus, especially Jeff Granzen. Jeff has outstanding knowledge and has always been especially helpful to me. I have purchased 4 Lexus automobiles at Hendrick since 2002, and all of them serviced at Hendrick with Jeff. More

Excellent sales and service Jeff is THE service superman.?? He is the guy that will do whatever it takes and if you have ANY big problem, Jeff is the one you want to deal with Jeff is THE service superman.?? He is the guy that will do whatever it takes and if you have ANY big problem, Jeff is the one you want to deal with. He can even make your car look like new--if it already doesn't. He will make SURE your car is perfect before you get it back and he has the wonderful friendly personality to prove it. 😀 If you own a Lexus , it is the MOST RELIABLE CAR YOU CAN BUY. I HAVE BEEN BUYING THEM OVER 25 YEARS. The last 3 IS250s I have owned costs approximate $1500 in repair cost--not for one car but 3 cars.. That is averaging $500 repair cost for a car during ownership. You can't get that from any other brand. If you buy a great car, the car deserves Hendrick Lexus service--only the best will do. If you need to buy another one, go see Clayton in sales 🚘. No one can touch his experience and expertise. And no one knows the details of selecting a good new or previously owned car as Clayton. Clayton can point out minute details that 99% of people will never find or see. He will find you the one in a hundred new or previously owned Lexus that you are looking for. I know as I have bought, sold, raced, restored and detailed cars for over 40 years and these two people are all you need to know when it comes to Lexus. I wish I could leave a couple of pics of previously owned Lexus to prove to you what these people can do for you. Trust me, Go see these Lexus professionals Jeffrey and Clayton.👍 More

Great Service Every Time Every time I take the Lexus in for service I am treated exceptionally well. They are professional and provide friendly service. Specifically, Jeff G Every time I take the Lexus in for service I am treated exceptionally well. They are professional and provide friendly service. Specifically, Jeff Granzen is outstanding. More

Excellent service Jeff Granzen is always helpful and knowledgeable and excellent to have as my service coordinator. The rest of the employees are always courteous and h Jeff Granzen is always helpful and knowledgeable and excellent to have as my service coordinator. The rest of the employees are always courteous and helpful and friendly which makes for a pleasant experience. More

First class from beginning to end The minute I walked in the door and was greeted by Terri, my car buying experience was top-notch from beginning to end. Kelly, Ethan, a pair of Jasons The minute I walked in the door and was greeted by Terri, my car buying experience was top-notch from beginning to end. Kelly, Ethan, a pair of Jasons and Chris were very accommodating, patient, professional and insightful. More

10,000 mile service Good overall experience. I was accommodated with no surprises. Jeff helped me and was so polite and explained everything they did to my car. Even thou Good overall experience. I was accommodated with no surprises. Jeff helped me and was so polite and explained everything they did to my car. Even though I had to wait almost 3 hrs, it was not a surprise as I had been told. The wait area is pleasurable. More