Hendrick Lexus Charlotte

Excellent Service Jeff took gret care of my vehicle, made recommendations and gave me options. He did not try to sell me something I did not need. Jeff took gret care of my vehicle, made recommendations and gave me options. He did not try to sell me something I did not need. More

GX460 60k Service Jeffrey Granzen and Donovan Smith helped me customize the scope of work for my GX460. As usual. work was completed on schedule and exactly as request Jeffrey Granzen and Donovan Smith helped me customize the scope of work for my GX460. As usual. work was completed on schedule and exactly as requested. These guys keep me coming back! More

Top-notch dealership, AAA+++ Jeffrey Granzen was my Service Consultant this past week. He went above and beyond to take care of our car. I found him to be very knowledgeable, pr Jeffrey Granzen was my Service Consultant this past week. He went above and beyond to take care of our car. I found him to be very knowledgeable, professional as well as friendly and accommodating. Keep up the good work, Lexus, we'll be back when we need our next car! More

Service here is an A+ Jeffrey always takes good care of his customers, he provides service professionally. I always take my car there ... I trust that the service will be Jeffrey always takes good care of his customers, he provides service professionally. I always take my car there ... I trust that the service will be best. More

Excellent Service!! Jeffrey Granzen has been our service consultant for years. He is professional, knowledgeable and customer oriented. He takes good care of our cars. We Jeffrey Granzen has been our service consultant for years. He is professional, knowledgeable and customer oriented. He takes good care of our cars. We are very satisfied with his services. He is the reason we keep coming back to hendrick Lexus Charlotte for services on our car even when we stay in Georgia. More

Outstanding Service!! I am on my 6th Lexus. I met Jeff several years ago and I instantly knew he was the one I wanted to use for all my service. He is knowledgeable, prof I am on my 6th Lexus. I met Jeff several years ago and I instantly knew he was the one I wanted to use for all my service. He is knowledgeable, professional, and always goes the extra mile. Use Jeff as your measuring stick for good service!!!! More

Excellence Customer Service Jeffery always does an outstanding job of providing customer service by orchestrating the service department team. He is knowledgeable, efficient and Jeffery always does an outstanding job of providing customer service by orchestrating the service department team. He is knowledgeable, efficient and a tireless advocate for his customers. More

Service to determine cause of three yellow flashing alerts Needed service to correct check engine light, trac off alert and flashing 4LO alert. The vehicle was also stuck in low 4-wheel drive. Problem was dia Needed service to correct check engine light, trac off alert and flashing 4LO alert. The vehicle was also stuck in low 4-wheel drive. Problem was diagnosed quickly and corrected under warranty. The dealership policies and customer service thoroughness saved us money, time and aggravation. Couldn't be more pleased with Jeffrey Granzen and Donovan Smith...and the management team supporting them. I never fail to be impressed with this dealership. Frank Binkiewicz More

Excellent Customer Service Jeffrey Granzen consistently delivers excellent customer service. He is professional and knows what it takes to get the job done right the first time. Jeffrey Granzen consistently delivers excellent customer service. He is professional and knows what it takes to get the job done right the first time. He explains everything in detail, calls with updates and is easy to work with. More

Outstanding Support & Service Jeffrey Granzen at Lexus Independence is a pro. He works with his team of professionals to bring great results to the consumer. Dependable, outstand Jeffrey Granzen at Lexus Independence is a pro. He works with his team of professionals to bring great results to the consumer. Dependable, outstanding, customer support. More