Hendrick Lexus Charlotte

Excellent Service Michael Mirek did an excellent job explaining the service and options for service for my LS430. I plan to keep the car for the long run and want to ma Michael Mirek did an excellent job explaining the service and options for service for my LS430. I plan to keep the car for the long run and want to make sure that it is maintained at a level that will make this possible. He went out of his way to make sure the job was done right. More

Another Great Service Call Once more Michael Mirek reinforces why Hendrick Lexus Charlotte and Michael are the only place I take my 2014 LS460 for service. The level of professi Once more Michael Mirek reinforces why Hendrick Lexus Charlotte and Michael are the only place I take my 2014 LS460 for service. The level of professionalism and excellent work 100% of the time - CONITNUES without interruption. If you are looking for quality, professionalism and superior service 100% of the time this is the place. Bravo Michael for you care and dedication to your customers. More

Incredibly Consistent 12 year now I have been buying and servicing my cars at Hendricks Lexus and they consistently exceed my expectations....and that’s not easy! Over and 12 year now I have been buying and servicing my cars at Hendricks Lexus and they consistently exceed my expectations....and that’s not easy! Over and over they continue to exceed any expectation I have. Jeff G is as good as good as they get! He’s incredibly honest, knowledgeable and customer centric. Thanks for the great experience. More

Service I have dealt with Hendrick Lexus since I purchased my first Lexus from them in 1999. Three cars later, I ended up with an SC 430, which I still own. I have dealt with Hendrick Lexus since I purchased my first Lexus from them in 1999. Three cars later, I ended up with an SC 430, which I still own. Through the years, outstanding service consultants like Preston Caldwell come to mind, and the tradition continues presently with the service I experienced with Michael Mirek. His attention to detail and true concern for the customer are exemplary. He receives an excellent recommendation from me. Hendrick Lexus has a true gem in this employee. Thank you. More

30k maintenance , state inspection , and detail Everything was ready when I dropped off my car , the loaner car was ready and full of gas , they took their time and made sure every detail was done c Everything was ready when I dropped off my car , the loaner car was ready and full of gas , they took their time and made sure every detail was done correctly , Josh was very knowledgeable , helpful , and a pure pleasure to work with . I would highly recommend him ! More

Like “new” again! Hendrick Lexus has done it again!! My 2004 truck drive like it’s brand new!! I can give a BIG thanks to Anthony Dowless for that! And to Michael Mirek Hendrick Lexus has done it again!! My 2004 truck drive like it’s brand new!! I can give a BIG thanks to Anthony Dowless for that! And to Michael Mirek for fitting me in a tight schedule and getting me my truck back in a timely manner. Once again a satisfied customer! More

Very pleased! Just bought a 2019 Lexus nx 300 and could not be happier! It drives like a dream! Kyle Tyson has been amazing to work with! He creates a buying experi Just bought a 2019 Lexus nx 300 and could not be happier! It drives like a dream! Kyle Tyson has been amazing to work with! He creates a buying experience without applying pressure. It is obvious that he cares. Kyle, Jeff, and Jaysen have been a great team to work with in finalizing the deal. Kyle has even called to make sure we are happy with the purchase. From the warm and welcoming showroom, right down to driving the vehicle away and beyond, Hendrick Lexus does a fine job in product and customer care. :) Having owned two other Lexus vehicles, reliable service has always been a plus! More

Excellent Experience with Lexus Team! We are very happy with our Client Advisor, John Haney, our Technical Assistant, Jaylen Rudisell and our F & I Manager Paul Tsiolkas. This is the thir We are very happy with our Client Advisor, John Haney, our Technical Assistant, Jaylen Rudisell and our F & I Manager Paul Tsiolkas. This is the third Lexus 350 RX SUV we have had in 6 years (2013, 2016 and 2019) and we were very satisfied with the ease of the process in all cases. The 2019 team we worked with were knowledgeable, accommodating and thorough throughout the experience. We would highly recommend them to family and friends and anyone who is interested in a Lexus. More