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Hendrick Lexus Charlotte
Charlotte, NC
2,014 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,014 reviews
July 31, 2019
Eric Edwards is a jewel! He is a pleasure to work with and His customer service skills are top notch. I will continue choosing Hendrick because great, friendly service is wort He is a pleasure to work with and His customer service skills are top notch. I will continue choosing Hendrick because great, friendly service is worth so much!! More
by Krise
Employees Worked With
Eric Edwards
July 22, 2019
Simply the best I've been a loyal customer of Hendrick Lexus for the last 10 years and Jeffrey Granzen is my go-to in service. He always understands what is needed a I've been a loyal customer of Hendrick Lexus for the last 10 years and Jeffrey Granzen is my go-to in service. He always understands what is needed and my short-term plan for my vehicles. I can always get in and out without any problems. Loaners are always an option as well! More
by jpiehazel
Employees Worked With
Jeffrey Granzen
July 12, 2019
Great Experience Kathy our Salesperson was great. She made the buying process perfect. Everything from the paperwork to the tutorial on the great features was first Kathy our Salesperson was great. She made the buying process perfect. Everything from the paperwork to the tutorial on the great features was first class. More
by Rick
Employees Worked With
Kathy Tomasello, Josh Mohr
July 10, 2019
Repeat performance of OUTSTANDING service I continue to be impressed by the level of service delivered by the team at Hendrick Lexus. In particular, Michael Mirek's focus on customer services I continue to be impressed by the level of service delivered by the team at Hendrick Lexus. In particular, Michael Mirek's focus on customer services, timely response and ownership of the service experience was outstanding. More
by AlN
Employees Worked With
Jeffrey Granzen, Michael Mirek
July 10, 2019
Jaylen Lexus technology! Excellent service very professional. I am so impressed with the service. I have owned this car since February 2018 no one had the ability to set syst Excellent service very professional. I am so impressed with the service. I have owned this car since February 2018 no one had the ability to set system up correctly until now. Jaylen was so kind and helpful Kaye Lemmond More
by Azkaye2
Employees Worked With
Jaylen rudisell, Ritchie Mauney, Mike Underwood
July 04, 2019
Always a pleasure dealing with Jeffrey A totally professional experience, always leave like I am the most important customer he has.Jeffrey is very knowledgable and I can always count on hi A totally professional experience, always leave like I am the most important customer he has.Jeffrey is very knowledgable and I can always count on him for honesty and a pleasant service experience. More
by gto8007
Employees Worked With
Jeffrey Granzen
June 17, 2019
Excellent Jeffrey Granzen is excellent at what he does in the service department and he always know what he is talking about. We trust Jeff with our car and the Jeffrey Granzen is excellent at what he does in the service department and he always know what he is talking about. We trust Jeff with our car and the car always come back to us clean. Thank You, Anthony and Geraldine Roome More
by TR & GR
Employees Worked With
Jeffrey Granzen
June 06, 2019
All service visits We only take our car to Jeffrey Granzen for all of of service visits. Jeffrey always goes above and beyond for us. He's friendly, courteous and very We only take our car to Jeffrey Granzen for all of of service visits. Jeffrey always goes above and beyond for us. He's friendly, courteous and very knowledgeable and provides excellent service! More
by Pistolis
Employees Worked With
Jeffrey Granzen
June 02, 2019
45 000 checkup excellent service . friendly and courteous. love the loaner so i can keep going . had been having an issue with my dvd and it is resolved. excellent service . friendly and courteous. love the loaner so i can keep going . had been having an issue with my dvd and it is resolved. More
by red
Employees Worked With
Jeffrey Granzen
May 31, 2019
Service after sale has been excellent Detail explanations that helps me make a long term decision on how long to keep my car. Jeffery and Preston has been there every step of the way. Th Detail explanations that helps me make a long term decision on how long to keep my car. Jeffery and Preston has been there every step of the way. They go beyond the expected service that I have come to expect from Hendricks. More
by Cooki Patel
Employees Worked With
Preston Calwell, Jeffrey Granzen
