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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

August 29, 2024

Hendrick Lexus has always done a top notch job servicing my Lexus. My Servce Consultant Dave Machold also does a top notch job of communicating service needs projecting timing. My total experience with HEND More

by 2jpalmer
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 01, 2024 -

Hendrick Lexus Charlotte responded

2jpalmer, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

August 29, 2024

I took my car to Hendricks Lexus for a standard maintenance appointment and was lucky enough to have Marisa Kovaly as my service advisor. She was so knowledgeable and helpful. Definitely one of the More

by hlprewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Sep 01, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. Marisa does a fantastic job! We hope you have a great day!

August 29, 2024

Always a pleasant experience and I consistently feel like I am in good hands. Marisa Kovaly in service and the entire dealership deserve a 5 star rating! More

by Karen Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Sep 01, 2024 -

Hendrick Lexus Charlotte responded

Karen Bennett, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!

August 29, 2024

This is the best Lexus dealership and Marija Snow is by far the ultimate professional. More

by macenz2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Sep 01, 2024 -

Hendrick Lexus Charlotte responded

Macenz2014, we're glad you had such a wonderful experience with us! Thank you for sharing about your time spent with Marija. Have a great weekend!

August 29, 2024

Always courteous and friendly staff. Loaner is a wonderful service and it's always very clean. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa (sp?)Kovaly
Sep 01, 2024 -

Hendrick Lexus Charlotte responded

Denise, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 29, 2024

My service Consultant Marija Snow at Hendrick LEXUS is definitely deserving of my 5 star rating! She is knowledgeable, caring and trustworthy! I am always satisfied with the service performed on my car. I More

by marjorie917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Sep 01, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 29, 2024

Exceptional Dealership with an unmatched Service Department! Our Service Consultant, Maria Snow has earned her 5-Stars, we would give her more if it were possible! She is professional, knowledgeable More

by imua360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Sep 01, 2024 -

Hendrick Lexus Charlotte responded

Imua360, thank you for sharing your positive experience with Marija and our service team!

August 29, 2024

Clean, Friendly, transparent, quick, Dave was great, answered all of my questions, reviewed my bill More

by miles4798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 01, 2024 -

Hendrick Lexus Charlotte responded

Miles4798, thank you so much for the positive review about Dave!

August 28, 2024

Very pleasant experience, Dave Machold great service rep took care of me in my car More

by M.elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Aug 29, 2024 -

Hendrick Lexus Charlotte responded

M.elliott, we're glad you had such a wonderful experience with us!

August 28, 2024

This was my first service of new car and everything went well. David was very helpful. More

by Nick Desai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Aug 29, 2024 -

Hendrick Lexus Charlotte responded

Nick Desai, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

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