Hendrick Lexus Charlotte

Great Service Jeffrey Granzen was the advisor I dealt with. As usual, Jeffery was so courteus and knowledgeable that it was a pleasure to have him help me. He is AL Jeffrey Granzen was the advisor I dealt with. As usual, Jeffery was so courteus and knowledgeable that it was a pleasure to have him help me. He is ALWAYS the same. More

customer service Wonderful customer service at this dealership. Jeffrey Granzen is the best. He always takes the time to explain what needs to be done. He is honest an Wonderful customer service at this dealership. Jeffrey Granzen is the best. He always takes the time to explain what needs to be done. He is honest and knowledgeable about the Lexus brand. He follows up daily with you to keep you informed. More

Supurb Customer Service! Kudos to Hendrick Lexus of Charlotte! I took my 2010 Lexus ES350 in for my 120,000 mile tune-up. Jeffrey Granzen explained in detail what the servi Kudos to Hendrick Lexus of Charlotte! I took my 2010 Lexus ES350 in for my 120,000 mile tune-up. Jeffrey Granzen explained in detail what the service included and the benefits and necessity for each recommended service item. My car still runs like it's new thanks to Hendrick Lexus and the expert customer service representative's like Jeffrey! I would also like to thank the efforts of salesman Jackie Johnson for recommending the all important service plan and helping me to understand and fully appreciate the importance of keeping up with the recommended service plan. Dedicated and knowledgeable employees like Jeffrey and Jackie is the reason why my wife and I will continue to purchase and get our cars serviced at Hendrick Lexus of Charlotte. More

Service exceeds expectations - honest and knowledgeable When I have work to be done, I always ask for Jeff Granzen because I know that I will always receive honest feedback/recommendations. He knows my veh When I have work to be done, I always ask for Jeff Granzen because I know that I will always receive honest feedback/recommendations. He knows my vehicle better than I do! Thanks Jeff! More

Serviced our 2006 GS300 we purchased new. With 250,000 miles it’s still a great car thanks to the excellent service provided over 14 years by Hendrick Lexus. miles it’s still a great car thanks to the excellent service provided over 14 years by Hendrick Lexus. More

Tim and Branden and Chris All three of these men that worked with me were professional, knowledgeable, and offered to help in every way. They treated you as though you were the All three of these men that worked with me were professional, knowledgeable, and offered to help in every way. They treated you as though you were the only person in the building. I would recommend this dealership to everyone. They made sure I left knowing I was happy with the choice I had made. Thank you for the excellent experience.. BBKellly More

My husband and I we're looking for a certified pre-owned Lexus. Sales associate Kelvin Parsons was very knowledgeable and helpful throughout the purchase. Lexus. Sales associate Kelvin Parsons was very knowledgeable and helpful throughout the purchase. More

Lexus owners have a piece of mind We had a very good experience with Pedro Arias, and he did a great job, however we felt we needed more convincing and ammunition. We asked for Joshu We had a very good experience with Pedro Arias, and he did a great job, however we felt we needed more convincing and ammunition. We asked for Joshua Plummer and he assisted Pedro to seal the deal. We had high expectation from Lexus and they never let us down. We are loving the vehicle and couldn't be more satisfied and Happy with our decision.. Thank you 4X's The Williams More