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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,101 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,101 reviews

March 19, 2021

Very friendly, professional and she made me feel like I was her only customer. She took the time needed to explain and answer all my questions More

by sfosha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Casseday
Mar 22, 2021 -

Hendrick Lexus Charlotte responded

Hello sfosha, Thank you for letting us know about your recent visit to Hendrick Lexus Charlotte. Take care.

March 18, 2021

Super nice guy. Very knowledgeable. Was a big help to me after the purchase. He sowed me a lot of tricks and short cuts that will surely save me time - which is my biggest asset More

by michaeldonovan15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Tomasello
Mar 22, 2021 -

Hendrick Lexus Charlotte responded

Hi Michaeldonovan15, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 17, 2021

It would be very difficult for me to buy a car from any dealer OTHER THAN Hendrick Lexus. Their service department is exceptional. Jeff Granzen goes over and above to make sure the service experience is as More

by Susan
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen
Mar 18, 2021 -

Hendrick Lexus Charlotte responded

Hi Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte! Feel free to reach out to us if you need anything. Have a wonderful day!

March 17, 2021

Had a great experience working with Brian Dowless in service. He was extremely friendly and a pleasure to deal with. It is always easy to schedule an appointment and they always offer a loaner so I ca More

by Theresa B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Mar 18, 2021 -

Hendrick Lexus Charlotte responded

Hello Theresa B., we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. If you're ever in need of more help, please let us know!

March 17, 2021

Josh Mohr always does a wonderful job for us. He really listens and pays a lot of attention to my needs. Thank you for great service More

by McCreary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Mar 18, 2021 -

Hendrick Lexus Charlotte responded

Hello Mccreary, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

March 16, 2021

Their service is always amazing. It is easy to schedule appointments, they always have a great loaner car ready for me and are very friendly! More

by Riggsinmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Gast
Mar 17, 2021 -

Hendrick Lexus Charlotte responded

Hello Riggsinmd, we are so happy to read such a great review about Hendrick Lexus Charlotte! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

March 16, 2021

Everyone that helped me were pleasant but professional. I would definitely recommend friends and family to buy their next vehicle from Hendriick Lexus of Charlotte! More

by msgtpimble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee!, Robin Hill
Mar 17, 2021 -

Hendrick Lexus Charlotte responded

Hello, Msgtpimble, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte! We're glad to hear we delivered such a great experience. Thanks also for the recommendation! If there's anything further we can do for you, we are happy to help!

March 15, 2021

Jeff Granzen is a true professional. He always delivers a first class experience and I know I could depend on him! You’re awesome Jeff! Thank you More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen
Mar 16, 2021 -

Hendrick Lexus Charlotte responded

Hi Mike, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 14, 2021

I am so thankful for Jordann Lee ... not only did he do a search for the car of my dreams 🙏🏽... he made sure the car had the lowest mileage and would be in my BEST INTEREST payment wise.. when the one i wa More

by Debdiva100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordann Lee, Robin Hill
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hello Debdiva100, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2021

Exceptional customer service. Answered emails promptly. The Sales Team was ready for our appointment and had sample vehicles ready for our test drive. The purchase was quick and seamless. They even contact More

by dplesich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee, Kathy Tomasello
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hello Dplesich, congratulations on the purchase of your new vehicle! We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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