Hendrick Lexus Charlotte

I had a very good experience at Hendrick Lexus. I brought my LS 500 in for a 30,000 mile service with Clayton King. Scheduling and the drop off were easy. My car was serviced thoroughly and on-time brought my LS 500 in for a 30,000 mile service with Clayton King. Scheduling and the drop off were easy. My car was serviced thoroughly and on-time. I will definitely be going back. More

Thanks to Jeff G. I was able to bring in my 2010 Lexus in right away for there was a strong smell of gasoline. Thank goodness it was just me driving through a spill while filling up at the pump. They washe right away for there was a strong smell of gasoline. Thank goodness it was just me driving through a spill while filling up at the pump. They washed the car and tires, no more gasoline smell. Thank you for prompt and excellent service. Ingrid More

Josh Mohr is outstanding. So thankful to have him taking care of me! Gail Dings. Josh is always kind, helpful, knowledgeable and accommodating. He is such a blessing! care of me! Gail Dings. Josh is always kind, helpful, knowledgeable and accommodating. He is such a blessing! More

Took my car in to have some work done. Brian Dowless walked me through the process of what would be completed. He had a great attitude and excellent customer service. He arranged for me to have a loaner walked me through the process of what would be completed. He had a great attitude and excellent customer service. He arranged for me to have a loaner while the work was completed. I would recommend him to anyone who wants an honest opinion.I will definitely take my car back and work with him again. More

Jeffrey always surpasses all my expectations. I'll be back I am always impressed with the professional customer service as well as this car which is the best one I have ever owned. back I am always impressed with the professional customer service as well as this car which is the best one I have ever owned. More

I routinely take my Lexus GX to Hendrick for service. I try to always use the same service representative, Erin Gast. I have never been disappointed. The work is done in a timely manner and Erin explains try to always use the same service representative, Erin Gast. I have never been disappointed. The work is done in a timely manner and Erin explains what was done. Total satisfaction! More

Had my car in for service this past week, and as usual, Jeffery Granzen, the service rep was prompt and helpful. I am always impressed with the professional customer service as well as this car which is th Jeffery Granzen, the service rep was prompt and helpful. I am always impressed with the professional customer service as well as this car which is the best one I have ever owned. Bought the car used from Hendrick and have been very pleased with their customer service. More

Brain Dowless provided excellent customer service. He kept me informed, gave me back my vehicle in a timely manner and answered all of my questions. I highly recommend him and appreciated his professiona kept me informed, gave me back my vehicle in a timely manner and answered all of my questions. I highly recommend him and appreciated his professionalism. More

I appreciate this dealership and all the hard work they do to ensure my Lexus Rx350 is in top shape. They explain everything and are so efficient and kind. do to ensure my Lexus Rx350 is in top shape. They explain everything and are so efficient and kind. More

On 4/29 I took my Lexus in for a mileage - based service appt with Erin Gast. She was very professional and courteous. Took time the time to answer my questions and explain what work was done (love the vide appt with Erin Gast. She was very professional and courteous. Took time the time to answer my questions and explain what work was done (love the video she sent me). I had a very good experience mainly because of Erin. - Girl power!!!!! More