Hendrick Lexus Charlotte
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,630 reviews
I worked with Mike Underwood, and he was great! He worked efficiently to get my car service completed and made sure I had a loaner vehicle. He worked efficiently to get my car service completed and made sure I had a loaner vehicle. More
The BEST service! Vanessa Hardley was so helpful, quick to respond, and made the experience even better. Thank you, Lexus team! Vanessa Hardley was so helpful, quick to respond, and made the experience even better. Thank you, Lexus team! More
Had a wonderful experience at Hendrick Lexus. First time visit for service. Worked with Marisa and she was superb! Helped me with all my questions and definitely will be back! First time visit for service. Worked with Marisa and she was superb! Helped me with all my questions and definitely will be back! More
Brian Dowless was absolutely outstanding in my most recent service appointment. His efforts to allow my daughter to complete her summer college efforts and then the timely delivery of her vehicle real recent service appointment. His efforts to allow my daughter to complete her summer college efforts and then the timely delivery of her vehicle really helped my family. This kind of customer service and ownership of the process is why we use Hendrick Lexus for all of our requirements. More
Great service . Advisor Michael Mirek was prompt and very helpful and keep me informed about what was needed for my vehicle . Advisor Michael Mirek was prompt and very helpful and keep me informed about what was needed for my vehicle . More
We’ve found the service department at Hendricks Lexus in Charlotte runs like a finely tuned pit crew. Our service manager, Mike Mirek is our pit crew chief. He gives us exemplary service every time we come Charlotte runs like a finely tuned pit crew. Our service manager, Mike Mirek is our pit crew chief. He gives us exemplary service every time we come in. Kudos to Hendricks for hiring people like Mike Mirek!! We will Lexus owners as long as we own cats. More