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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,093 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,093 reviews

February 06, 2025

He was truly wonderful! He explained things very well. He didn’t make me feel stupid or anything like that so I really appreciate it! More

by alissabaumann003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, BJ Muckelvene
Feb 11, 2025 -

Hendrick Lexus Charlotte responded

Alissabaumann003, thanks for your praise and kind comments about our team.

February 06, 2025

Hendrick Lexus of Charlotte is a wonderful dealership. Everyone on their staff is knowledgeable and friendly. More

by holmesmelanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Feb 11, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2025

************************************************Best service as always 💪 looking forward for another visit . ********************************** no additional comments. Thank you very much More

by Nikol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Feb 10, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 04, 2025

Ivan Reyes was great to work with. Ivan 2 was a professional and Vanessa was so helpful! More

by john.sprinkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Blair, Vanessa Hardley
Feb 07, 2025 -

Hendrick Lexus Charlotte responded

John.sprinkle, we are glad we could help! We appreciate your business and look forward to your next visit!

February 04, 2025

Service provider Vanessa Hardley did a very good job. She listened to me and was very informative as to what needed to be done to my car. She was professional and personable, putting me at ease in what i More

by mdgor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Culpepper, Vanessa Hardley
Feb 07, 2025 -

Hendrick Lexus Charlotte responded

Mdgor, we are so happy to read such a great review about Hendrick Lexus Charlotte!

February 04, 2025

Everytime I go to Hendrick Lexus Charlotte and work with Vanessa, it is always a great experience! Everyone should request Vanessa. She will definately take excellent care of you!!! More

by N Wyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hill
Feb 07, 2025 -

Hendrick Lexus Charlotte responded

N Wyatt, we are so happy to read such a great review about Hendrick Lexus Charlotte!

February 04, 2025

Vanessa Hardley was my service rep during my visit. She made everythig run smoothly which made it easy for me. More

by wwallace1945
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Feb 07, 2025 -

Hendrick Lexus Charlotte responded

Wwallace1945, we appreciate the high rating. Thank you again for taking the time to leave us this response!

February 04, 2025

Always a pleasure getting my car service at Hendrick Lexus. Vanessa Hardley makes sure I am taking care. I will continue to take my car to Hendrick Lexus. More

by D Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Feb 07, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 04, 2025

I was very impressed with the rapid response from this dealership. We are brand new to the area. I got an appt that afternoon. They were so very nice and assigned me to the greatest agent Vanessa Hartley. More

by bettymcalpine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcia Jackson, Vanessa Hardley
Feb 07, 2025 -

Hendrick Lexus Charlotte responded

Bettymcalpine, we're happy to hear you had such a positive experience with our team! Welcome to the Charlotte area and thank you for choosing Hendrick Lexus Charlotte!

February 03, 2025

Hendrick Lexus IS a pleasure to work with and Brian Dowless is the best at his job and customer service! More

by MTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Feb 07, 2025 -

Hendrick Lexus Charlotte responded

Mtv, thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!

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