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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

September 18, 2024

Excellent Service, Video inspection great benefit, Friendly staff providing assistance and answering questions. Always pleased with service. More

by gmowrey
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 17, 2024

Great dealership , reliable, quick and prompt service . Knowledgeable advisors who keep you updated and informed More

by Kritika Golani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Michael Mirek
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Kritika Golani, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

September 17, 2024

This is my second Lexus. Michael Mirek has been my technician for both cars. He does an excellent job. I am very impressed with his work and attention. I would buy another More

by glojohn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcia Jackson, Michael Mirek
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Glojohn10, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Mike does a fantastic job and we are lucky to have him on our team! We hope to see you soon!

September 17, 2024

I would like to give thanks and praise to Mike Mirek at Hendrick Lexus. He is/has been my service advisor for years. He is absolutely the best service advisor I have ever dealt with at any dealership. H More

by Donny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Thomas Bridges
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Mike. Have a great day!

September 17, 2024

Hendrick Lexus has been my trusted service source years. The professionalism, efficiency, and welcoming demeanor of my service advisor Michael Mirek is flawless. He makes servicing my vehicle a breeze inste More

by jodigorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Jodigorman, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We'll be sure to pass these comments on to Mike. See you next time.

September 17, 2024

Dealt with advisor, Mike Mirek, recently and he was wonderful to work with. Gave great advise on vehicle needs. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Elizabeth, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

September 16, 2024

Terrific service. I was in and out much quicker than anticipated. Car runs and looks terrific. More

by KGJsenior
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 17, 2024 -

Hendrick Lexus Charlotte responded

Kgjsenior, thank you for the high star rating! We hope you have a great day!

September 12, 2024

When you combine a world class facility with world class people, you end up with unsurpassed, world class service! More

by WallyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydry and Rebecca Brewton. I give them each 5 Stars!, Clayton King
Sep 14, 2024 -

Hendrick Lexus Charlotte responded

Wallyb, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

September 12, 2024

I love the smooth service. Everyone is friendly, polished and professional. I always have a great experience and appreciate the attention to detail. More

by Thegregorygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaley
Sep 14, 2024 -

Hendrick Lexus Charlotte responded

Thegregorygirl, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

September 09, 2024

Brian Dowless is an awesome Service Provider he went above and beyond to ensure my car received top notch service. He is very personable yet very professional and will go the extra mile for his custom More

by SarahGlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hill, Brian Dowless
Sep 13, 2024 -

Hendrick Lexus Charlotte responded

Sarahglenn, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

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