Hendrick Lexus Charlotte

Pedro was very nice and helpful. He was not pushy. Very nice person. Ashley was sweet and very patient with me and helpful. nice person. Ashley was sweet and very patient with me and helpful. More

Great job Ashley good good good good good good good good good good good good good good good good good good good good good great good good good good good good good good good good good good good great More

This was my first time taking my car to the dealership for an oil change and tire rotation. Jeffrey Granzen was there to greet me and handle my service. He got a mechanic to start on my service right aw for an oil change and tire rotation. Jeffrey Granzen was there to greet me and handle my service. He got a mechanic to start on my service right away. The waiting area was pleasant and plenty of tables and chairs spaced far apart from each other so that I could do some work while I waited. I really appreciated the personal service and attention I received from Jeffrey! More

My wife and I just bought a new RX350. We were thrilled with the entire process. Logan Adams did an exceptional job as our sales rep. with the entire process. Logan Adams did an exceptional job as our sales rep. More

We had to get hew tires and our service person Jeff Granzin did an amazing job. He went far beyond our expectations to make sure we were happy with our purchase. Granzin did an amazing job. He went far beyond our expectations to make sure we were happy with our purchase. More

This last alignment service was suggested when I was I to have all 4 tires replaced. I appreciated the reminder, as I never replace tires without an alignment. The alignment is now perfect! have all 4 tires replaced. I appreciated the reminder, as I never replace tires without an alignment. The alignment is now perfect! More

Worked with Alex, actually ended up buying 2 cars today! I only deal with HL and their service, and his, is exceptional!! Great work ethic! I only deal with HL and their service, and his, is exceptional!! Great work ethic! More

Came in 7/29 to have my 2019 ES 350 checked. That was taken care of in less than 2 hours by Service Department. After that I had few questions regarding the technology of my car. I met Jessica Holland w taken care of in less than 2 hours by Service Department. After that I had few questions regarding the technology of my car. I met Jessica Holland when I was shopping for my car little over two weeks ago. Thursday she took the time to come outside to my car with me and assisted with some additional questions about my Sirius and Lexus Enform. Not only did she help me Thursday she was readily available to help me again today by phone. I am thoroughly impressed with Jessica and Jordan in Technology. I love meeting and greeting everyone. I feel like I have a family at Hendrick Lexus !!! Rose F, SC More

Came in for a standard 35,000 mile service. I didn't get what I came in for...I got more. Jeffrey Granzen made me aware of a special sales on tires that was perfect timing for me. Jeffrey always ensures t what I came in for...I got more. Jeffrey Granzen made me aware of a special sales on tires that was perfect timing for me. Jeffrey always ensures that I am more than a satisfied customer! More

We had a great experience at Hendrick Lexus Charlotte! You cannot beat the customer service they provide. Both Josh and Paul went above and beyond, and we were excited to leave with our new Lexus IS 350. You cannot beat the customer service they provide. Both Josh and Paul went above and beyond, and we were excited to leave with our new Lexus IS 350. Thank you for taking the time to answer all our questions and take good care of us! Very pleased with everything! More