Hendrick Lexus Charlotte

Rebecca was great! She was very thorough and courteous. Very knowledgeable, nice, fantastic. Love my new car! Very knowledgeable, nice, fantastic. Love my new car! More

Rebecca excellent service..we were informed of all services completely and all questions were answered fully services completely and all questions were answered fully More

This review is for Rebecca Brewton only.She did an This review is for Rebecca Brewton only. She did an outstanding job helping us to get familiar with the ins and outs of our new ES350. Thank you Reb This review is for Rebecca Brewton only. She did an outstanding job helping us to get familiar with the ins and outs of our new ES350. Thank you Rebecca for everything you do!!! More

Thx Alexis Hamilton for answering all my questions during our visit at your dealership you the best our visit at your dealership you the best More

Took my 2021 Lexus for scheduled 12 month service and to repair cosmetic damage to wheel. Erin is my usual service contact and all paperwork had been prepared ahead of time so I simply dropped off the car repair cosmetic damage to wheel. Erin is my usual service contact and all paperwork had been prepared ahead of time so I simply dropped off the car and picked up my loaner. Later in the day I was notified that my car was ready as promised. Always a pleasure doing business with Hendrick. More

We have always taken our Lexuses (we've owned three) to Hendrick Lexus, Charlotte-Indep. Blvd., location, for service and they have never failed to exceed our expectations. Most recently, Ricky Surratt, wa Hendrick Lexus, Charlotte-Indep. Blvd., location, for service and they have never failed to exceed our expectations. Most recently, Ricky Surratt, was our service technician. He explained everything in understandable language and helped us make an informed decision on service that we needed versus service that was optional. I'd trust his judgment on any service issue. Also, Hendrick Lexus has always had a loaner car available, even on short notice. Other dealers have loaners, but typically in such small numbers that I've had too wait 1-2 weeks to get a service loaner. All in all, Hendrick Lexus is the pinnacle of excellence in auto service. I'll never go anywhere else. More

Very helpful easy to deal with. Easy to understand. A joy! Now I have a better understanding of my car. Rebecca☘️ joy! Now I have a better understanding of my car. Rebecca☘️ More

Hendrick Lexus Charlotte took great care of me with my latest purchase of a 2021 NX 300. I was especially grateful to Rebecca for spending all the time I needed to become familiar with all the features latest purchase of a 2021 NX 300. I was especially grateful to Rebecca for spending all the time I needed to become familiar with all the features of my new vehicle. It’s much appreciated when things are explained, and Rebecca's patience made me feel confident when I drove my Lexus off the lot. More

Rebecca was through and explained everything very Rebecca was through and explained everything very clearly in detail. She was professional and very friendly Rebecca was through and explained everything very clearly in detail. She was professional and very friendly More

Will found me the perfect RX 450 Hybrid and communicated with me throughout the process. Rebecca was patient and thorough in showing me all of the features and personalizing my settings. Exceptional Cus with me throughout the process. Rebecca was patient and thorough in showing me all of the features and personalizing my settings. Exceptional Customer Service! More