Hendrick Lexus Charlotte

Red Penguin Service always for Jeff Granzen We are very loyal Lexus Customers and always have been. Our family is in the Real Estate business so we understand the value of "Superior Customer Se We are very loyal Lexus Customers and always have been. Our family is in the Real Estate business so we understand the value of "Superior Customer Service and Loyalty" and Jeff always exceeds our expectations in taking care of the 6 Lexus' cars in our family. Hendrick Lexus is who they are because of a great product but more importantly because of valued people like Jeff. He is an asset to Hendrick and to us he is a valued friend and has earned our loyalty as you can tell from the number of Lexus in our family. We sing your praises to all our clients who are in the market for a car and we do so with confidence. Thank you for taking care of our family. Phil and Marlyn Jamison More

I purchased a Lexus from this amazing Team! Thank you so much Thomas “TJ” Bridges, Orlando and Britton Hampton for an incredible stress free experience! much Thomas “TJ” Bridges, Orlando and Britton Hampton for an incredible stress free experience! More

My husband and I have only had the best service when we go to Lexus in Charlotte! Jeff was our service writer and Derek was our mechanic. Jeff was prompt, friendly, helpful and got us a service vehicle w go to Lexus in Charlotte! Jeff was our service writer and Derek was our mechanic. Jeff was prompt, friendly, helpful and got us a service vehicle with ease. Derek was also kind, efficient, resourceful, and understanding. After having a bad experience with a different manufacturer we decided to give Lexus a try and have been nothing short of impressed. It is refreshing to be welcomed with good service and treated like royalty :) thank you for all you do and making me, as a woman, feel comfortable. More

Jeff was great to work with. Very professional and knowledgeable. He kept me updated with progress of repair and had my car washed and ready to go when I was called for pick up. knowledgeable. He kept me updated with progress of repair and had my car washed and ready to go when I was called for pick up. More

Best Experience Ever Alex Demidovich demonstrated excellent customer service throughout my car buying process. He was attentive and worked diligently. Knowlegable. He wa Alex Demidovich demonstrated excellent customer service throughout my car buying process. He was attentive and worked diligently. Knowlegable. He was also prompt to return calls and continued to send me vehicles within my budget. He was determined but NEVER pushy! No lies no tricks no games !!! Just did his job and to me that consisted of GREAT WORK ETHICS... Alex Demidovich at Hendick Lexus, YOU ROCK !!! Keep up the great work ! Means alot! More

Standard 25K service Jeffrey Granzen was my service advisor for this standard 25,000 mile service with one minor warranty item. As usual Jeffrey (and Donovan Smith - Tech Jeffrey Granzen was my service advisor for this standard 25,000 mile service with one minor warranty item. As usual Jeffrey (and Donovan Smith - Technician) was courteous, professional, thorough and a pleasure to work with. In and out with no issues! More

Jeff Granzen @ Hendrick Lexus CLT Jeff's skills and knowledge give you Above and Beyond service. Jeff deserves a promotion and a raise . Thank you Jeff ! I would purchase another vehi Jeff's skills and knowledge give you Above and Beyond service. Jeff deserves a promotion and a raise . Thank you Jeff ! I would purchase another vehicle there just because of Jeff Granzen's knowledge and Above and Beyond Service ! More

car maintenance I used their Valet service and could not have been MORE pleased. The technician had on rubber gloves and a face mask and was very professional. Je I used their Valet service and could not have been MORE pleased. The technician had on rubber gloves and a face mask and was very professional. Jeffrey kept me informed as things progressed with my car. Henrick Lexus is the BEST! Evelyn McLeod More

Great Service Jeffrey Granzen was the advisor I dealt with. As usual, Jeffery was so courteus and knowledgeable that it was a pleasure to have him help me. He is AL Jeffrey Granzen was the advisor I dealt with. As usual, Jeffery was so courteus and knowledgeable that it was a pleasure to have him help me. He is ALWAYS the same. More