Hendrick Lexus Charlotte

Purchased my new Es and couldn't be more thankful for Alex and Jordan they made my experience so much easier than my past dealership experiences Alex was patient and kind. Jordan taught me so much I didn Alex and Jordan they made my experience so much easier than my past dealership experiences Alex was patient and kind. Jordan taught me so much I didnt even know came with my car. More

The whole car buying process was top notch. From the salesman's communication through email prior to arriving on the lot to the technical walk-through of all the features before driving off the From the salesman's communication through email prior to arriving on the lot to the technical walk-through of all the features before driving off the lot, the customer service was outstanding! More

Abigail Heroux was fabulous she did a great job explaining how my new Lexus RX 350 worked and it’s complicated. She was very friendly and knowledgeable about every car part. I highly recommend her. explaining how my new Lexus RX 350 worked and it’s complicated. She was very friendly and knowledgeable about every car part. I highly recommend her. More

Great dealership to work with. Everyone is very informative and extremely courteous. They go out of their way to answer all your questions. If I have a problem I just give them a q Everyone is very informative and extremely courteous. They go out of their way to answer all your questions. If I have a problem I just give them a quick text and they promptly reply. More

Exceptional professionalism from the first contact with B J Muckelvene, who was such a phenomena salesman from start to finish. Rebecca Brenton was very patient in Technology. Looking forward to being a part J Muckelvene, who was such a phenomena salesman from start to finish. Rebecca Brenton was very patient in Technology. Looking forward to being a part of the Lexus family. More

Everyone was great and the process was so quick and efficient. They have continued to stay in touch with me and I’ve had my new vehicle for over a month efficient. They have continued to stay in touch with me and I’ve had my new vehicle for over a month More

Excellent purchase experience. Knowledgeable and friendly staff —especially Steve and Jordan. I’ll continue to buy my cars there.. Knowledgeable and friendly staff —especially Steve and Jordan. I’ll continue to buy my cars there.. More

I want to compliment Josh Plummer on his professionalism and the way he personalizes each of our meetings. whether it is in the sales process ( I have erased a number of cars from Josh over the years), or j and the way he personalizes each of our meetings. whether it is in the sales process ( I have erased a number of cars from Josh over the years), or just a hello when I see him at the dealership. He is always cordial, warm and welcoming which I appreciate very much. He is a credit to the dealership. More

Huge shout out to Robin Hill, Rebecca Brenton and the entire team! Thank you so much for making my Lexus transition possible. I am now part of the Lexus family thanks to you. 100% personalized attention. entire team! Thank you so much for making my Lexus transition possible. I am now part of the Lexus family thanks to you. 100% personalized attention. They really care about your needs More

We had very good service with Michael. We enjoy using the dealership to handle our vehicle dealership to handle our vehicle More