Hendrick Lexus Charlotte

Hendrick Lexus treats its customers like royalty. All the personnel are friendly, helpful, and eager to help. All the personnel are friendly, helpful, and eager to help. More

Bruce is Professional and attentive to his customers. Everyone is professional and knowledgeable. Good experience Everyone is professional and knowledgeable. Good experience More

Very impressed with the servicing of my car. Vanessa was very professional and was very responsive. Vanessa was very professional and was very responsive. More

REBECCA BREWTON was absolutely fabulous in teaching me how to use all of the technology in my new car. My last car was a 2015 and technology has changed significantly since then. I was a little overwhel how to use all of the technology in my new car. My last car was a 2015 and technology has changed significantly since then. I was a little overwhelmed but Rebecca was very patient and made sure that I was confident with everything! More

Hendrick Lexus of Charlotte is a wonderful dealership. Everyone on their staff is knowledgeable and friendly. Everyone on their staff is knowledgeable and friendly. More

Vanessa Hardley always gives great customer service and follows up with her customers. She is very friendly and thorough. I highly recommend her. We performed the 120k service on my Lexus and I am giv follows up with her customers. She is very friendly and thorough. I highly recommend her. We performed the 120k service on my Lexus and I am giving this 5 stars because of Vanessa. However, I must say that Lexus WAY overcharges for this service. The cost of this is close to $2,000 and most of that money is just "checking everything". I basically just replaced the wiper blades and had them clean out the rear HVAC. I understand that labor costs money, but it really was over the top to charge that much for a check up. Other than that, I am always happy with my experience at Lexus. More

Excellent care from BJ and Ralph—-the best! ! I highly recommend them to anyone looking for a new car. ! I highly recommend them to anyone looking for a new car. More

He was truly wonderful! He explained things very well. He didn’t make me feel stupid or anything like that so I really appreciate it! He explained things very well. He didn’t make me feel stupid or anything like that so I really appreciate it! More

************************************************Best service as always 💪 looking forward for another visit . ********************************** no additional comments. Thank you very much service as always 💪 looking forward for another visit . ********************************** no additional comments. Thank you very much More

Ivan Reyes was great to work with. Ivan 2 was a professional and Vanessa was so helpful! Ivan 2 was a professional and Vanessa was so helpful! More