Hendrick Lexus Charlotte

I took my car in because it was making a knocking sound. Very easy to make an appointment and the phone reps are always pleasant. My service rep was awesome and went above and beyond to find discounts for m Very easy to make an appointment and the phone reps are always pleasant. My service rep was awesome and went above and beyond to find discounts for me. He even made sure I got a cute leather key cover when I picked up my car. He’s the first service rep who has made me want to request him again. Also love the ease of dropping my car off with them. Very pleased with the dealership. More

Josh was a pleasure to work with. He was helpful and professional on the phone before we even showed up for our appointment. He had cars ready for test drives and it was nice to not feel pressured throu professional on the phone before we even showed up for our appointment. He had cars ready for test drives and it was nice to not feel pressured through the process. I also really appreciated his sense of humor and genuinely enjoyed him as a person. More

I love Jeffery, he’s my service guy. He is the best!!! I never have to worry about being overcharged or anything that woman go through. He’s honest and I respect him and what he says. never have to worry about being overcharged or anything that woman go through. He’s honest and I respect him and what he says. More

Great service and results. Work is done right the first time with no issues. Appreciate how diligent they are all of the time. Thank you time with no issues. Appreciate how diligent they are all of the time. Thank you More

Always receive great service. David, my service manager was awesome. Always explain options and best options. Wonderful experience’ he was very service oriented and answered my questions and more was awesome. Always explain options and best options. Wonderful experience’ he was very service oriented and answered my questions and more More

Hendrick Lexus Charlotte surpassed all my expectations. I was looking for a specific model, color, and overall features, and Josh Plummer found us the perfect vehicle. I drove two hours to pick up my vehicle was looking for a specific model, color, and overall features, and Josh Plummer found us the perfect vehicle. I drove two hours to pick up my vehicle and upon inspection there was a small tear in the leather. Josh saw how disappointed I was and he found a great solution to not only have it repaired like new again, but had my car delivered two hours away to my work. My beautiful GX arrived in perfect condition. Juan Carlos delivered it with the big red bow on top! I highly recommend Hendrick Lexus Charlotte! More

Just had my ES350 serviced and Mike Underwood did a phenomenal job at taking care of my customer care needs and working with technician to take care of all my car issues. My 2007 is running like its br phenomenal job at taking care of my customer care needs and working with technician to take care of all my car issues. My 2007 is running like its brand new!! Thanks for the great brand and service!! More