Hendrick Lexus Charlotte

What I like working with the same people, Kathy in sales and Jeffrey in service. They both have been with your dealership for a long time, and that's great! They both listen to what ever I have to say, and and Jeffrey in service. They both have been with your dealership for a long time, and that's great! They both listen to what ever I have to say, and very helpful in making decisions. They are the reason I keep coming back! More

Our new car was sold to us by Ivan. He was very helpful and friendly. He really helped to make our experience a great one. Ashley Casseday delivered our new used car we live over an hour from the dealers and friendly. He really helped to make our experience a great one. Ashley Casseday delivered our new used car we live over an hour from the dealership. She was professional. More

I stay with this dealership because of their consistency and quality of service. I also appreciate that I'm not always having to work with a different person. and quality of service. I also appreciate that I'm not always having to work with a different person. More

Jaylen rudisell was absolutely wonderful he did an amazing job telling me how to work my new Apple CarPlay and I absolutely love it everything was perfect he explained it perfectly and very explanatio amazing job telling me how to work my new Apple CarPlay and I absolutely love it everything was perfect he explained it perfectly and very explanation thank you. Britton Hampton Was absolutely wonderful he took his time and explained everything to me financially wise and was just took his timing was just great with me I would recommend him the highest number of ratings he was just super nice thank you for having him as an employee More

Our new car was delivered with Ashley Casseday to help us set up and understand all the car can do. She was beyond wonderful, professional, very knowledgeable and helpful. Couldn’t imagine anything better! set up and understand all the car can do. She was beyond wonderful, professional, very knowledgeable and helpful. Couldn’t imagine anything better! More

Spoke to service manager and could have talked to the janitor and got just as much satisfaction. Don’t accept explanation given. Sales pitch for protection was focusted on expensive rims not tires janitor and got just as much satisfaction. Don’t accept explanation given. Sales pitch for protection was focusted on expensive rims not tires More

This was one of the most efficient process I ever experienced in my adult life. It was the highest quality of service from the beginning. experienced in my adult life. It was the highest quality of service from the beginning. More

Ashley was very professional and nice, she showed me how to do many things including, paring my phone, explaining cruise and lane control and how to use it and many, many other tips! Nice, professional, att to do many things including, paring my phone, explaining cruise and lane control and how to use it and many, many other tips! Nice, professional, attentive and always smiling. I enjoyed it very much! More

Another outstanding service appointment with Hendrick Lexus. Jeffrey Granzen and the service team continue deliver great attention to detail and thorough explanations of all completed work! Job well don Lexus. Jeffrey Granzen and the service team continue deliver great attention to detail and thorough explanations of all completed work! Job well done Jeffrey!! More

Ashley C thank you so so muchYou are so helpfulWith the Ashley C thank you so so much You are so helpful With the new ES we purchased today Great customer service and very helpful From ashley Ashley C thank you so so much You are so helpful With the new ES we purchased today Great customer service and very helpful From ashley More