Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,755 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 1,755 reviews

December 30, 2020

We purchased a 2021 Lexus RX 350 from Hendrick over the holidays and we are very pleased with our purchase. Ashley Casseday delivered the car to us and did an excellent job in explaining the features of th More

by Sharna Sloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Casseday, Ivan Blair
Jan 03, 2021 -

Hendrick Lexus Charlotte responded

Hello Sharna Sloan, congratulations on the purchase of your 2021 Lexus RX 350! Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2020

Dimitri Politis was a great sales person! He helped me a a lot. Ashley Cassaday was a great technology specialist! She helped me a lot! More

by Leighm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri and Ashley
Jan 03, 2021 -

Hendrick Lexus Charlotte responded

Hi Leighm, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2020

Chris Calder and Michael Mirek both take very good care of my needs with my car. Look forward to working with both of these guys each visit. More

by Isabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Calder - six stars!!, Michael Mirek
Jan 03, 2021 -

Hendrick Lexus Charlotte responded

Hello Isabel, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 30, 2020

My SUV was inspected at Hendrix Lexus yesterday. Thanks to Jeff Granzen I was in and out within the hour and he also had my car washed and vacuumed. Awesome service! I will be returning to this dealership More

by judy q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen
Jan 03, 2021 -

Hendrick Lexus Charlotte responded

Hello Judy Q, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know! Have a wonderful day!

December 29, 2020

Thank you Hendrick Lexus for taking such good care of my husband and I. We are very pleased with our purchase on our 2021 Lexus RX 350 F Sport. Alex was a great salesman, he made the process very easy for u More

by myprinceslisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Paul, Xavier
Dec 30, 2020 -

Hendrick Lexus Charlotte responded

Hello Myprinceslisa, congratulations on the purchase of your new RX 350 F Sport! Thanks for your praise and kind comments about our team. It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

December 29, 2020

I really enjoyed the experience the salesman was nice never pushy the manager was super nice I didn’t see his name listed either but he was great More

by dleasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Blair sales, Chris Minich
Dec 30, 2020 -

Hendrick Lexus Charlotte responded

Hello Dleasley, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2020

Josh Plummer has been our family salesman for the past 10 years and has always helped us with the best deal. We absolutely love working with him! Ashley was wonderful explaining the technical options for More

by kmacc612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The finance man that helped me with great!, Josh Plummer
Dec 29, 2020 -

Hendrick Lexus Charlotte responded

Hello Kmacc612, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

December 28, 2020

Best customer service. Ashley and Alex were both great help and were able to answer all of my questions. I truly enjoyed my experience here. More

by Bella White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Casseday
Dec 29, 2020 -

Hendrick Lexus Charlotte responded

Hi Bella White, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

December 27, 2020

Ashley was very knowledgable and friendly. She answered all of my questions and taught me about my new car. If she couldn't answer a question she would ask for help. Everyone was very knowledgable, funny More

by Naomi S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Casseday
Dec 28, 2020 -

Hendrick Lexus Charlotte responded

Hello Naomi S., congratulations on the purchase of your new car! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review! Enjoy your day!

December 26, 2020

Erin was excellent in helping Me get My New Lexus Delivered to My Home and Ashley did a Super Job in answering My Tech Questions More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley in Tech. Was Awesome , Erin Morrow
Dec 28, 2020 -

Hendrick Lexus Charlotte responded

Hi Tim, congratulations on the purchase of your new Lexus! We really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
131
...