Hendrick Lexus Charlotte

The organization present with the employees and their efforts to help their customers is incredible. Dave Machold is an outstanding example of the effort put in to satisfy the customer always. Wonderful efforts to help their customers is incredible. Dave Machold is an outstanding example of the effort put in to satisfy the customer always. Wonderful experience! More

I have alway had a wonderful experience with Lexus. Dave Machold addressed my concerns and was able to work with me on a costly repair. Communication was great. I also appreciate the descriptive video Dave Machold addressed my concerns and was able to work with me on a costly repair. Communication was great. I also appreciate the descriptive video from the service tech explaining what is needed / done. More

Dave Machold was my service advisor on a recent visit. He is very knowledgable and is always very courteous. It is a pleasure to deal with him. He is very knowledgable and is always very courteous. It is a pleasure to deal with him. More

Dave Machold gives great service and is very personable. He takes great care with my car. He takes great care with my car. More

Michael Mirek is a great service technician! ! He always keeps me in the loop during service appointments! ! He always keeps me in the loop during service appointments! More

Very happy with my recent car service - Brian Dowles provided excellent customer service and I have peace of mind knowing that my car was back to normal after required repairs and routine service! provided excellent customer service and I have peace of mind knowing that my car was back to normal after required repairs and routine service! More

Brian Dowless was very helpful and always professional. The service given was prompt and courteous. The service given was prompt and courteous. More

Great service, even though small that time. I always request Michale Merik as my adviser. He is patient, and excellent explaining details to me. I trust him to be fair with me. Good guy. I always request Michale Merik as my adviser. He is patient, and excellent explaining details to me. I trust him to be fair with me. Good guy. More

Brian is a great service tech always takes care of us thank you sir thanks Lexus team thank you sir thanks Lexus team More

Clean and well kept dealership. Staff always greets you with a smile. Some of the best staff I have ever worked with. Staff always greets you with a smile. Some of the best staff I have ever worked with. More