Hendrick Lexus Charlotte

I have dealt with the service department at Hendrick Lexus a few times and have always had a good experience. I recently dealt with Adrian Cruz-Cordero and he was extremely patient when I couldn’t find Lexus a few times and have always had a good experience. I recently dealt with Adrian Cruz-Cordero and he was extremely patient when I couldn’t find my car key. I had to get a new tire and an inspection. I was pleased with the service. More

Marisa Kovely was great to work with! I found her very personable, knowledgable and helpful. I found her very personable, knowledgable and helpful. More

Marisa Kovaly Is great , she explained everything very well .Explained me all issues in detail. well .Explained me all issues in detail. More

Had another great service visit to Hendrick Lexus. Marissa Kovaly is fabulous. Quick, courtesy, and the car came back immaculate. Marissa Kovaly is fabulous. Quick, courtesy, and the car came back immaculate. More

I’ve been a loyal Lexus customer of Hendrick Lexus for 40 years and I recently purchased a new 2025 Lexus LX. This is my 5th Lexus and the first new car in 10 years. My experience was excellent. My salespers years and I recently purchased a new 2025 Lexus LX. This is my 5th Lexus and the first new car in 10 years. My experience was excellent. My salesperson Bruce Fredette, my technology specialist Ralph Yerkes and my finance specialist Deonte Small were all very knowledgeable and extremely pleasant to work with from the time I placed a deposit until I drove my new auto off the lot. More

Venessa H. took great care of me when I came in for a service! She made it quick, easy, and had a lovely personality to converse with. After a long work day, sh took great care of me when I came in for a service! She made it quick, easy, and had a lovely personality to converse with. After a long work day, she made the dealer experience something I’d look forward to for my next service! Thank you! More

I like Hendrick Lexus Charlotte, they always take good care of me, thank you so much Adrian . care of me, thank you so much Adrian . More

Excellent customer service. Whatever the reason for your visit to the dealership they really want you to have a good experience. I especially appreciate the TECHNOLOGY DEPARTME Whatever the reason for your visit to the dealership they really want you to have a good experience. I especially appreciate the TECHNOLOGY DEPARTMENT- Ralph explains all the new features of the car in a way that I can understand and utlize. More

Hendrick Lexus treats its customers like royalty. All the personnel are friendly, helpful, and eager to help. All the personnel are friendly, helpful, and eager to help. More

Very impressed with the servicing of my car. Vanessa was very professional and was very responsive. Vanessa was very professional and was very responsive. More