Hendrick Lexus Charlotte

Jeffrey Granzen always does a excellent job. He’s very knowledgeable and professional. I’ve had very pleasant experiences when using the Hendrick Lexus East Independence Boulevard location. knowledgeable and professional. I’ve had very pleasant experiences when using the Hendrick Lexus East Independence Boulevard location. More

Very helpful and accommodating. Explained technicalities, answered my questions and was very helpful re technical features of the car I trades D for. Would recommend dealership to others. technicalities, answered my questions and was very helpful re technical features of the car I trades D for. Would recommend dealership to others. More

My delivery specialist, Ashley, was knowledgeable, friendly, and patient. The technology on my new Lexus is more extensive than my previous one and my learning curve is greater. Ashley will be there t friendly, and patient. The technology on my new Lexus is more extensive than my previous one and my learning curve is greater. Ashley will be there to help me! Good work. More

The virtual explanation of service performed on my car was great. Impressive! I have always received excellent service at the Lexus Dealership on Independence Blvd. in Charlotte, NC was great. Impressive! I have always received excellent service at the Lexus Dealership on Independence Blvd. in Charlotte, NC More

Great job Jeff working w me remotely! Nice video inspection update to show/discuss repair recommendations. Car feels great. Thanks for giving us confidence in your service. inspection update to show/discuss repair recommendations. Car feels great. Thanks for giving us confidence in your service. More

Once again! I’m truly satisfied with the fast and friendly service! Michael was pleasant to work with, his customer service is always on point! Anthony Dowless is the man to trust with all car servic friendly service! Michael was pleasant to work with, his customer service is always on point! Anthony Dowless is the man to trust with all car service needs! More

Just purchased a news ES-350 from the Hendrick team. From the moment we arrived on their lot the service was exceptional. Our salesperson, Abeba, was incredibly knowledgeable and answered every question we h the moment we arrived on their lot the service was exceptional. Our salesperson, Abeba, was incredibly knowledgeable and answered every question we had with confidence. The entire staff was extremely helpful and professional. More

As always. Jeffrey makes sure we are taken care of in a professional manner. We have used him for ever since we bought our first Lexus ( we have 7) . professional manner. We have used him for ever since we bought our first Lexus ( we have 7) . More

Recently Took My IS In For Service And Can Honestly Say That The Customer Service Is Still Exceptional. Clayton King Was Knowledgeable, Courteous And Sincere When Explaining The Service Results. The Servi That The Customer Service Is Still Exceptional. Clayton King Was Knowledgeable, Courteous And Sincere When Explaining The Service Results. The Service Appointment Was Done Within The Estimated Time As Clayton Stated With A Thorough Report Given For Reference. I Have Been And Will Continue To Come Back For Sales, Service And The Lexus Experience. More

I always get what I expect from Jeffrey's customer service, no matter how big or small the service is...professional, thorough and always with a personal touch. service, no matter how big or small the service is...professional, thorough and always with a personal touch. More