Hendrick Lexus Charlotte

Had to get my car serviced for the first time. Erin Gast was awesome with keeping me updated and working with me and my schedule! was awesome with keeping me updated and working with me and my schedule! More

I had my car serviced at Hendrick Lexus Charlotte. My service consultant, Erin Gast, was great. She made my visit easy and pleasurable. I will certainly request her next visit. service consultant, Erin Gast, was great. She made my visit easy and pleasurable. I will certainly request her next visit. More

Wonderful customer service! Michael Mirek is one of the best Service Advisors I’ve worked with in years of Lexus vehicles ownership. Professional, honest, dedicated to the customer! best Service Advisors I’ve worked with in years of Lexus vehicles ownership. Professional, honest, dedicated to the customer! More

Josh is always amazing when we come in. He’s attentive, engaging and take care of us Loki family. That’s why we keep coming back. Thanks Josh keep up the good work. engaging and take care of us Loki family. That’s why we keep coming back. Thanks Josh keep up the good work. More

Josh Mohr is a true professional and valuable employee for Hendrick Lexus Charlotte. Upon arrival, he always greets me at the vehicle to discuss the services that I need. He takes time to explain eac for Hendrick Lexus Charlotte. Upon arrival, he always greets me at the vehicle to discuss the services that I need. He takes time to explain each issue and has a solution for each issue. Never do I feel rushed and he cares about his clients. Josh is very professional, courteous, has excellent communication and oral skills and goes above and beyond my expectation as my service advisor. Josh is amazing and kudos to him for being a first class act service advisor for so many people in Charlotte, NC. Please commend Josh on a job well done. More

I have been working with Josh for over 10 years. Josh goes above and beyond to make sure I’m 100% satisfied and happy! He’s such a great guy that I would also consider him a friend. goes above and beyond to make sure I’m 100% satisfied and happy! He’s such a great guy that I would also consider him a friend. More

Excellent and prompt service by Brian Dowless! I arrived before my appointment time and Brian was able to get me in and out ahead of schedule with before my appointment time and Brian was able to get me in and out ahead of schedule with More

Another great experience! Mike with his excellent customer service and getting me in and out in a timely manner. Anthony Dowless whom is the only person I trust to do any works on any of my vehicle. customer service and getting me in and out in a timely manner. Anthony Dowless whom is the only person I trust to do any works on any of my vehicle. More

Brian Dowless and everyone else involved in servicing my Lexus were professional, informative, and friendly. I had a tight time frame and my car was ready on time as promised. Lexus were professional, informative, and friendly. I had a tight time frame and my car was ready on time as promised. More

Great experience purchasing my first Lexus. Ashley was very helpful. She walked through all of the car features and answered all of our questions. She was a pleasure with which to work as were all of the very helpful. She walked through all of the car features and answered all of our questions. She was a pleasure with which to work as were all of the dealership associates! More