Hendrick Lexus Charlotte

Josh Mohr, as usual, has demonstrated excellent communication and superb service! Crazy as it sounds, I look forward to visiting the Lexus dealership when I need service. Josh and Hendrick Lexus ar communication and superb service! Crazy as it sounds, I look forward to visiting the Lexus dealership when I need service. Josh and Hendrick Lexus are the True Benchmark for today’s value and appreciation of consumers. You will be a customer for life! More

Josh is excellent. I have been bringing my RX's here for servicing for over 10 years. I drive an extra distance to this Lexus dealership because I trust Josh and his expertise so much. He is knowledgeable servicing for over 10 years. I drive an extra distance to this Lexus dealership because I trust Josh and his expertise so much. He is knowledgeable, helpful, a great communicator and truly cares. More

Josh is one of the best. He takes time to listen to me. He understands my specific situation with my car and my life. He is easy to talk with. He breaks services needs down to layman terms. Never oversells He understands my specific situation with my car and my life. He is easy to talk with. He breaks services needs down to layman terms. Never oversells. He goes the extra step each time I receive service. Can you duplicate him? More

Jeff does an excellent job. He's always through and goes above and beyond to get our car serviced as quickly as he can. He has a wealth of knowledge about the LS500. He also has outstanding people skills. W above and beyond to get our car serviced as quickly as he can. He has a wealth of knowledge about the LS500. He also has outstanding people skills. We look forward to having our car serviced so we can visit with him and catch up . Jeff just gets it. More

Ashley is very personable and knowledgeable. She went through the entire features of ES350 in detail. She was patient with me and also showed great humor. through the entire features of ES350 in detail. She was patient with me and also showed great humor. More

She was excellent and did great job showing us everything . I really felt at ease with her. Very patient with showing me everything! So happy with the visit . I really felt at ease with her. Very patient with showing me everything! So happy with the visit More

Service Consultant Vanessa Hardley is superior! Efficient, effective, knowledgeable and all with a bright and engaging personality. She also thoroughly explained the extended Flex Maintenance Ca Efficient, effective, knowledgeable and all with a bright and engaging personality. She also thoroughly explained the extended Flex Maintenance Care program. More

Clayton King, service consultant, did a great job with my car. He even took the time to buff out a few scratches. That's why I drive 120 miles to get my car services at this dealership. Thanks Lexus and M car. He even took the time to buff out a few scratches. That's why I drive 120 miles to get my car services at this dealership. Thanks Lexus and Mr. King! More

Brian Dowless, service consultant, was excellent throughout my visit for the first service on 2020 Lexus 350. Ask for Brian and you will be pleased. throughout my visit for the first service on 2020 Lexus 350. Ask for Brian and you will be pleased. More

ETHAN MARTINO lied to me two different times about my car. He documented, I refused service but he failed to inform me the service was needed. I asked for the tech to verify my motor mounts or ANY othe car. He documented, I refused service but he failed to inform me the service was needed. I asked for the tech to verify my motor mounts or ANY other mounts are good or bad. I did not get any feedback in regards of my mounts. I need this matter to be addressed, I want my car riding smooth as it should be. More