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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

March 16, 2021

Their service is always amazing. It is easy to schedule appointments, they always have a great loaner car ready for me and are very friendly! More

by Riggsinmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Gast
Mar 17, 2021 -

Hendrick Lexus Charlotte responded

Hello Riggsinmd, we are so happy to read such a great review about Hendrick Lexus Charlotte! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

March 16, 2021

Everyone that helped me were pleasant but professional. I would definitely recommend friends and family to buy their next vehicle from Hendriick Lexus of Charlotte! More

by msgtpimble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee!, Robin Hill
Mar 17, 2021 -

Hendrick Lexus Charlotte responded

Hello, Msgtpimble, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte! We're glad to hear we delivered such a great experience. Thanks also for the recommendation! If there's anything further we can do for you, we are happy to help!

March 15, 2021

Jeff Granzen is a true professional. He always delivers a first class experience and I know I could depend on him! You’re awesome Jeff! Thank you More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen
Mar 16, 2021 -

Hendrick Lexus Charlotte responded

Hi Mike, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 14, 2021

I am so thankful for Jordann Lee ... not only did he do a search for the car of my dreams 🙏🏽... he made sure the car had the lowest mileage and would be in my BEST INTEREST payment wise.. when the one i wa More

by Debdiva100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordann Lee, Robin Hill
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hello Debdiva100, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2021

Exceptional customer service. Answered emails promptly. The Sales Team was ready for our appointment and had sample vehicles ready for our test drive. The purchase was quick and seamless. They even contact More

by dplesich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee, Kathy Tomasello
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hello Dplesich, congratulations on the purchase of your new vehicle! We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2021

Kathy and Ashley made my introduction to the new ES350 a piece of cake. They are terrific assets to your dealership. I am grateful for their assistance. More

by revdavemckechnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Tomasello, Ashley Doolittle
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hello Revdavemckechnie, congratulations on the purchase of your new ES 350! We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2021

Service was great. They took very good care of my vehicle. Everything about my visit was professional. Would definitely recommend them to anyone. Ever one of my service visits have been like this. More

by JJC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hello Jjc, we're happy that you consistently find our staff to be so supportive during your experiences here at Hendrick Lexus Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

March 12, 2021

Visited Hindrick Lexus for a airbag recall. With other repairs needed Brian Dowless assisted with professional advice. Chris the technician repaired with "five star" services. More

by marshategard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hello Marshategard, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

March 12, 2021

I think it goes without question that HENDRICK LEXUS CHARLOTTE provides the best service and more importantly customer services around. That is the reason that I continue to purchase/lease my RX350 SUV More

by lula1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hello Lula1, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Take care!

March 12, 2021

Josh was very professional and prompt in explaining the maintenance of my 2020 RZ 350. I’ll always have my service done at Hendrick Lexus! More

by Anderson1719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Mar 15, 2021 -

Hendrick Lexus Charlotte responded

Hi Anderson1719, thank you for sharing your positive experience! We hope you have a great day!

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