Hendrick Lexus Charlotte

I only have my car serviced at this Charlotte location on Independence Blvd. Mike Mirek is excellent service advisor and he is always pleasant and professional. I would recommend this Lexus location for any Independence Blvd. Mike Mirek is excellent service advisor and he is always pleasant and professional. I would recommend this Lexus location for any car service or purchase!!! More

Hendrix has been thorough and upfront about what I need to do to keep my 9 year old Lexus running smoothly. On my last visit in for a regular oil change and 110000 mile check up,Michael Mirek gave me the to do to keep my 9 year old Lexus running smoothly. On my last visit in for a regular oil change and 110000 mile check up,Michael Mirek gave me the bad news. The rear brakes were shot and needed immediate attention. He showed me video and explained that doing nothing was not a safe option. Driving on Charlotte’s streets without good brakes is definitely a dangerous option. I feel much safer today. Thank you. More

I had my yearly service visit in mid May. Michael Mirek was my service advisor. He took very good care of me and gave me very good advice. This was my first encounter with Michael. My pre Michael Mirek was my service advisor. He took very good care of me and gave me very good advice. This was my first encounter with Michael. My previous service advisor was promoted to a different job. I will request Michael from now on. I was impressed by his professionalism. My service was done in speed time More

ALWAYS HELPFUL AND GREAT SERVICE, ESPECIALLY OUR SERVICE ADVISOR MICHAEL MIREK WHO HAS HANDLED ALL OUR NEEDS FOR 3 YEARS SINCE WE MOVED FROM CALIFORNIA. THE LEXUS DEALER IS EXCEPTIONAL. ADVISOR MICHAEL MIREK WHO HAS HANDLED ALL OUR NEEDS FOR 3 YEARS SINCE WE MOVED FROM CALIFORNIA. THE LEXUS DEALER IS EXCEPTIONAL. More

Mike Mirek in service is AWESOME! ! Mike is very knowledgeable and is so kind. He always ensure that my vehicle receives the best service and that I am always informed of such. ! Mike is very knowledgeable and is so kind. He always ensure that my vehicle receives the best service and that I am always informed of such. More

Vanessa Hardley is an excellent service advisor. She ALWAYS provides exceptional advice and service. She is caring and very knowledgeable and provides the best customer service! She ALWAYS provides exceptional advice and service. She is caring and very knowledgeable and provides the best customer service! More

When I took my Lexus to the Charlotte Independence Svc Dept Vanessa Hardley had my car diagnosed and they pinpointed the issue & had to order a part not in stock. Ms. Hardley professionally & politely exp Dept Vanessa Hardley had my car diagnosed and they pinpointed the issue & had to order a part not in stock. Ms. Hardley professionally & politely explained the process & wait time. She provided me a loaner & called me regularly to updated me on the progress with my car. She made the whole process & successful repair to my car well worth the wait. More

Vanessa Hardley, service consultant has always provided the best quality customer care. She is knowledgeable, patient and does a great job. the best quality customer care. She is knowledgeable, patient and does a great job. More

Vanessa Hardley is fantastic! Always appreciate her genuine care for my family’s vehicle and needs! Always appreciate her genuine care for my family’s vehicle and needs! More