Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,100 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 2,101 reviews

June 10, 2023

As always Michele took care of my car finding the best solution and options to keep it as new. best customer service made my visit to the dealer a great experience More

by VSala2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Jun 15, 2023 -

Hendrick Lexus Charlotte responded

Vsala2023, reviews like this give us motivation and help us ensure we provide high-quality care. We are so pleased to hear that Michele helped you find the perfect vehicle! We do hope we can be of assistance in the future. Take care!

June 10, 2023

Our services at Hendrick Lexus are always the best and working with Michael Mirek is great! More

by Billy Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 15, 2023 -

Hendrick Lexus Charlotte responded

Billy Jackson, thank you so much for the positive review! We are thankful for the opportunity to serve you and your vehicle!

June 10, 2023

Michael Mirek at Hendrick Lexus on Independence Blvd is am amazing guy! Always helpful and gets the job done. Very professional and is always ready to help! More

by cmccotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 12, 2023 -

Hendrick Lexus Charlotte responded

Cmccotter, thank you for the high star rating! Thank you so much again for your feedback! We hope you have a great day!

June 10, 2023

The people at the Lexus dealership on independence are great to work with in particular Michael Mirek, and BJ. I've bought 3 vehicles and God willing my next will be with them. More

by byronbetsill59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 12, 2023 -

Hendrick Lexus Charlotte responded

Byronbetsill59, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Thank you for the opportunity to serve you and we look forward to an ongoing relationship! Have a great weekend!

June 10, 2023

Handled my nail-in-tire issue toward the appropriate recommendation to a new set of tires. Made the road hazard coverage in my maintenance plan work in my favor. Thank you. More

by Chrislwoolley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 12, 2023 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! We are so glad we could get you back on the road quickly. That Road hazard coverage is a blessing! Chrislwoolley, thanks for taking the time to leave a review.

June 10, 2023

Mike Underwood with the help of Josh Mohr did a fabulous job. Josh has been my service manager for decades and has always taken the best care of me. Josh who is in his new role warmly soft transferred me More

by elainehwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Mike Underwood
Jun 12, 2023 -

Hendrick Lexus Charlotte responded

Hello Elainehwhite, thank you; we appreciate your feedback! We are excited for Josh and his new role, and glad to see it was a smooth transition to Mike. You are in great hands and we look forward to future visits! Have a great weekend!

June 09, 2023

Michael Mirek in the service department is the best! I highly recommend for sales and service. More

by Macie S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 12, 2023 -

Hendrick Lexus Charlotte responded

Macie S, thank you so much for the positive review! Until the next time we meet, take care!

June 09, 2023

Consistently excellent service with Michael Mirek over the last few years. He always goes out of his way to make sure my experience is superior, which I find not all that common at car dealerships. Thank More

by Catherine H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 12, 2023 -

Hendrick Lexus Charlotte responded

Hello Catherine H, we appreciate you taking the time to share this with the world! Mike does an excellent job and glad to see that you agree! We look forward to helping again in the future. Take care!

June 09, 2023

1st service for my LS500h. This was a wonderful experience. Mike Mirek, my service advisor, is the best! More

by Donny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 12, 2023 -

Hendrick Lexus Charlotte responded

Donny B, we are so pleased you enjoyed your visit with Mike to Hendrick Lexus Charlotte! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 09, 2023

The service is great. I worked with Michael Mirek who was professional, courteous & friendly. I never have to worry when I take my ES350 in for service. More

by Bobby D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 12, 2023 -

Hendrick Lexus Charlotte responded

Bobby D, thank you so much for the positive review! Thank you for trusting Mike and the team here to take care of your Lexus!

...
119
...