Hendrick Lexus Charlotte

Mike Underwood and Hendrick Lexus give amazing service. My 2000 Lexus GS is still on the toad and rins perfectly. My 3017 Lexus RX 350 get taken care of there mow. I drive from another state to see these My 2000 Lexus GS is still on the toad and rins perfectly. My 3017 Lexus RX 350 get taken care of there mow. I drive from another state to see these prople because they treat my car like it is theirs!! I have owned a lot of cars , but this place is priced fait , give amazing serice in a yimely manner. No better place to take uour car. More

The car is good, but the service department and especially Mike Underwood is GREAT!!! He keeps me coming back. especially Mike Underwood is GREAT!!! He keeps me coming back. More

Hendrick Lexus IS always professional and gives quality service.. Michael Mirek was professional and worked to meet our schedule. It was our pleasure to have him as our service technician. service.. Michael Mirek was professional and worked to meet our schedule. It was our pleasure to have him as our service technician. More

Excellent service experience. Mt service advisor, Michael Mirek, was knowledgeable, professional, and helpful. "Kudo's" to Michael. Mt service advisor, Michael Mirek, was knowledgeable, professional, and helpful. "Kudo's" to Michael. More

As always Michele took care of my car finding the best solution and options to keep it as new. best customer service made my visit to the dealer a great experience solution and options to keep it as new. best customer service made my visit to the dealer a great experience More

My service representative, Michael Underwood, couldn’t have been better. He always keeps me informed of progress and lets me know if I need any further service to be scheduled. In a time when a lot of dea have been better. He always keeps me informed of progress and lets me know if I need any further service to be scheduled. In a time when a lot of dealer service departments can’t be trusted, I trust Mike More

The Service at Hendrick Lexus is the best. Michael Underwood is really attentive and gets the best care for my car and me. Michael Underwood is really attentive and gets the best care for my car and me. More

Mike Underwood is the BEST in the Lexus Service Department! I have worked with him for several years and wouldn’t trust anyone else with my car. Trustworthy, dependable and excellent follow through Department! I have worked with him for several years and wouldn’t trust anyone else with my car. Trustworthy, dependable and excellent follow through. More

I've been with Mike Underwood (Service Dep't) for many years now (with my Lexus vehicles)... on a scale of 1 - 10... I'd rate Mike as a solid 11+!!! His vehicle knowledge and focus on customer satisfactio years now (with my Lexus vehicles)... on a scale of 1 - 10... I'd rate Mike as a solid 11+!!! His vehicle knowledge and focus on customer satisfaction is 'spot on'!!!! With folks like Mike (and Kathy Tomasello (recently retired from Sales team), it's no wonder your dealership enjoys the success it does!!! More

When I bring my car in for service I always get excellent service. Every thing be on point. Customer service is very good nice people. Always getting feedback in what is going on with my car. service. Every thing be on point. Customer service is very good nice people. Always getting feedback in what is going on with my car. More