Hendrick Lexus Charlotte

Michael Mirek & the maintenance team at Lexus Hendrick are the reason I return. They are knowledgeable, professional, skilled. An exceptional service department. Having dealt with BMX, Mercedes and many o are the reason I return. They are knowledgeable, professional, skilled. An exceptional service department. Having dealt with BMX, Mercedes and many other dealerships I have found a home here. More

Michael was terrific to work with. He was courteous, efficient and exceptionally knowledgeable. When I came to pick up my carIt was ready without delay in the car had been washed and the interior was du efficient and exceptionally knowledgeable. When I came to pick up my carIt was ready without delay in the car had been washed and the interior was dusted and vacuumed. I could not ask for more More

I had a great service experience at Hendricks Lexus, Charlotte. Brian Dowless was flawless from beginning to end. I highly recommend this dealership and Brian. Charlotte. Brian Dowless was flawless from beginning to end. I highly recommend this dealership and Brian. More

From the phone call to request service to the return delivery of my vehicle all went very well. Interesting new feature was the video sent by Jeff, I do not believe I had ever seen the underside of any delivery of my vehicle all went very well. Interesting new feature was the video sent by Jeff, I do not believe I had ever seen the underside of any of my vehicles in the past. The gentleman who picked up and returned my car was a delight. More

I had a very good experience at Hendrick Lexus. I brought my LS 500 in for a 30,000 mile service with Clayton King. Scheduling and the drop off were easy. My car was serviced thoroughly and on-time brought my LS 500 in for a 30,000 mile service with Clayton King. Scheduling and the drop off were easy. My car was serviced thoroughly and on-time. I will definitely be going back. More

Thanks to Jeff G. I was able to bring in my 2010 Lexus in right away for there was a strong smell of gasoline. Thank goodness it was just me driving through a spill while filling up at the pump. They washe right away for there was a strong smell of gasoline. Thank goodness it was just me driving through a spill while filling up at the pump. They washed the car and tires, no more gasoline smell. Thank you for prompt and excellent service. Ingrid More

Josh Mohr is outstanding. So thankful to have him taking care of me! Gail Dings. Josh is always kind, helpful, knowledgeable and accommodating. He is such a blessing! care of me! Gail Dings. Josh is always kind, helpful, knowledgeable and accommodating. He is such a blessing! More

Took my car in to have some work done. Brian Dowless walked me through the process of what would be completed. He had a great attitude and excellent customer service. He arranged for me to have a loaner walked me through the process of what would be completed. He had a great attitude and excellent customer service. He arranged for me to have a loaner while the work was completed. I would recommend him to anyone who wants an honest opinion.I will definitely take my car back and work with him again. More

Jeffrey always surpasses all my expectations. I'll be back I am always impressed with the professional customer service as well as this car which is the best one I have ever owned. back I am always impressed with the professional customer service as well as this car which is the best one I have ever owned. More

I routinely take my Lexus GX to Hendrick for service. I try to always use the same service representative, Erin Gast. I have never been disappointed. The work is done in a timely manner and Erin explains try to always use the same service representative, Erin Gast. I have never been disappointed. The work is done in a timely manner and Erin explains what was done. Total satisfaction! More