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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,100 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,100 reviews

July 17, 2023

I really enjoy the Hendrick Lexus dealership experience. They staff, sales, service, and technical, are very professional and not "pushy." Work is completed thoroughly and on time, and the customer waiting More

by denchas50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold and Geron Helling
Jul 20, 2023 -

Hendrick Lexus Charlotte responded

Denchas50, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. Kudos to Dave and Geron for delivering the level of service you expect when dealing with Lexus. Denchas50, thanks for taking the time to leave a review.

July 15, 2023

Mike Mirek is the reason I continue to use Lexus as my service. He has been trustworthy and honest on his recommendations on the service I need. More

by Booharris46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 18, 2023 -

Hendrick Lexus Charlotte responded

Booharris46, we really appreciate your feedback! Mike does a fantastic job advising all of his clients. We look forward to your next visit!

July 15, 2023

Recent service visit. I waited while my car was being serviced. Michael Mirek did an excellent job. More

by crawfordlarrymel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 18, 2023 -

Hendrick Lexus Charlotte responded

Crawfordlarrymel, your wonderful feedback and rating mean a lot to us. Thank you for sharing!

July 15, 2023

This is a great place to have service done. They do a great job, are very clear on what needs to be done and why. Everyone is courteous and professional. More

by jimalicehogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 18, 2023 -

Hendrick Lexus Charlotte responded

Jimalicehogan, we are so happy to read such a great review about Hendrick Lexus Charlotte! Thank you for your trust and confidence!

July 14, 2023

Mike Myrick has been our service rep since we bought our car. He is honest, thorough, and always has a loaner ready for me. I never walk out of there feeling like he tried to pad the bill. That keeps us c More

by Mschmieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Mschmieg, we're glad you had such a wonderful experience with Mike while visiting our dealer. We appreciate the opportunity to serve you! Have a great weekend!

July 14, 2023

Michael Mirek at Hendrick Lexus is an excellent person to do business with. He is completely honest and I always know he has the safety of the vehicle foremost in his mind. He always keeps me updated while t More

by planerjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Planerjudy, we're glad you had such a wonderful experience with us! Mike does a fantastic job and we are glad to know that you agree! Thank you for your business!

July 14, 2023

This is one of the most efficient and helpful dealerships that I have encountered. Michael Mirek in the service department has been really professional and have given me the most impeccable service. More

by Sandraphelps63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 14, 2023

I have had Mike Mirek for 7 years as my service advisor, as long as I have owned the car. He has always done a great job and never lets me down. Thanks Mike More

by tom durkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Tom Durkin, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2023

I’ve been doing business with this dealership since 1992! Faces have changed over the years but the service has remained the same, steller!! They have seemed like friends to me in assisting me with excellenc More

by JIvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pressley , Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Jivey, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let us know how we did. We look forward to your next visit!

July 13, 2023

I always have great service with Hendrick Lexus whether I am buying a new Lexus or getting my car serviced. I always ask for Mike Myrick as my Service advisor. He is always explains what will be done at the More

by kimbo57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Federette salesman, Chris Minich, Marcia Jackson, Leslie Solomon, Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Kimbo57, we are so happy to read such a great review about the time spent with Mike here at Hendrick Lexus Charlotte! We hope you have a great day!

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