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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,100 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,100 reviews

August 08, 2023

The staff is very professional and the service is very good good, that is why I continue to do business with them. More

by fphelan222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Aug 10, 2023 -

Hendrick Lexus Charlotte responded

Fphelan222, we're glad you had such a wonderful experience with Vanessa and the team and we appreciate your business!

August 05, 2023

Working with Jaysen Coffil on the purchase of our '17 GX460 in Nov, '22 was an absolute pleasure! He's a major credit to the dealership. He is very professional and personable, and really knows his stuff More

by Ken
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaysen Coffil
Aug 09, 2023 -

Hendrick Lexus Charlotte responded

Ken, thank you for your kind review; we are happy to pass along your comments to Jaysen and the team here at Hendrick Lexus Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2023

Brian and Anthony Dowless are the best! I would be reluctant to trust my LS430 service needs to anyone other than Brian. He's very knowledgeable, personable, and a pleasure to work with. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Aug 09, 2023 -

Hendrick Lexus Charlotte responded

Ken, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

August 04, 2023

The service department at Hendricks Lexus is professional, on time, and always so friendly and helpful. I love working with Vanessa Hardley, as she is so welcoming and helpful! More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Aug 09, 2023 -

Hendrick Lexus Charlotte responded

Victoria, it's experiences like yours that really keep us motivated! Thank you for the kind words about our department and associates! We hope you have a great day!

August 03, 2023

I love the service department at Hendrix Lexus! I've driven Lexus' from Hendrick for at least 20 years and not once had any problems with any repairs. The repairs are always done right the first More

by CynthiaSolaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Aug 10, 2023 -

Hendrick Lexus Charlotte responded

Cynthiasolaka, thank you so much for the positive review! Vanessa is amazing and we'll be sure to pass along these nice comments! Have a great day!

August 03, 2023

Vanessa definitely one of the best service assistants I met at Lexus Dealership over the years More

by elivchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 10, 2023 -

Hendrick Lexus Charlotte responded

Elivchin, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We'll pass this along to Vanessa. Please reach out if you need anything at all.

August 03, 2023

I love love love this place! !!! A pleasant visit every single time 🖤 Staff, stock, service are all top notch!!! More

by deuza1.gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Aug 08, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 03, 2023

Recent visit for a check-up. Great service, great people. Vanesa Hardley makes the experience awesome! More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Aug 10, 2023 -

Hendrick Lexus Charlotte responded

Daniel, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

August 02, 2023

The service was excellent. Timely. And as usual Vanessa made it clear everything was cared for. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley.
Aug 04, 2023 -

Hendrick Lexus Charlotte responded

Rick, thank you for your kind review; we are happy to pass along your comments to Vanessa. She does such a great job and we're pleased to know that you agree! Thank again for choosing Hendrick Lexus Charlotte!

August 02, 2023

The location of the dealership is ideal for me. It is clean the employees are friendly and appear to be happy with their jobs. It is very comforting to be greeted by Vanessa Hardley when I arrive More

by abwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Aug 04, 2023 -

Hendrick Lexus Charlotte responded

Abwa, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Thank you for trusting Hendrick Lexus Charlotte to service your vehicle!

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