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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
1,756 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

September 28, 2024

Very Professional and Accommodating. I feel very confident working with Marija Snow and feel she focuses in on my car issues. More

by WBF1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Report | Print
Oct 02, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

Ralph did an amazing job teaching me about the technology in my car. He was patient and very knowledgable. Great customer service and overall great car buying experience. More

by kolle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph and Chad, Geron Helling, Ivan Blair
Report | Print
Oct 02, 2024 -

Hendrick Lexus Charlotte responded

Kolle1, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

September 28, 2024

quick and clean service, professional and courteous staff, Adrian was good, like the service, nothing to complain about More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
Report | Print
Oct 02, 2024 -

Hendrick Lexus Charlotte responded

Mike, we are so happy to read such a great review about Hendrick Lexus Charlotte!

September 27, 2024

service was excellent and Adrian provided prompt and clean updates. service was quick and complete More

by joe.belciglio
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
Report | Print
Sep 30, 2024 -

Hendrick Lexus Charlotte responded

Joe.belciglio, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 27, 2024

Marisa Kovaly was my technician. She was absolutely amazing. Marisa was professional and took care of all my issues. She had me in and out without any unnecessary delays. She is an More

by vmcooper4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Report | Print
Sep 30, 2024 -

Hendrick Lexus Charlotte responded

Vmcooper4, your wonderful feedback and rating mean a lot to us.

September 27, 2024

Marisa Kovaly help me get last minute service before my trip, many thanks Marisa !!! Great service at Hendrick !!👍 More

by GFish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovany
Report | Print
Sep 30, 2024 -

Hendrick Lexus Charlotte responded

Gfish, we're glad you had such a wonderful experience with us!

September 27, 2024

The service techs are efficient, friendly and quite knowledgeable. Marisa is the best of all. More

by shelford.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Report | Print
Sep 30, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We agree, she is amazing! We hope you have a great day!

September 27, 2024

This was a excellent experience lead by Mariji Snow. Thank You very much for all your help. More

by syl4749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Report | Print
Sep 30, 2024 -

Hendrick Lexus Charlotte responded

Syl4749, we sincerely thank you for the positive review, and look forward to seeing you again soon!

September 27, 2024

Marisa Lovoly was wonderful. She answered all my questions and worked to make the experience very satisfying. More

by tanyadare928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Report | Print
Sep 30, 2024 -

Hendrick Lexus Charlotte responded

Tanyadare928, we're happy you found our Marissa to be so supportive during your experience here at Hendrick Lexus Charlotte. Until the next time we meet, take care!

September 26, 2024

Service was performed at my satisfaction with no issues or concerns. People are very professional and communicate properly More

by Massimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Report | Print
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

Massimo, we are so happy to read such a great review about Hendrick Lexus Charlotte!

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