Hendrick Lexus Charlotte

Good service and neat place to wait as well. Wish there would be gym to spend the time instead of watching tv. Wish there would be gym to spend the time instead of watching tv. More

Great people to work with. Competent service. I recommend this service department. I will be coming back Competent service. I recommend this service department. I will be coming back More

David Machold the best service technician. have recommended him to several Lexus owners. See David excellent service skills. have recommended him to several Lexus owners. See David excellent service skills. More

Ralph Yerkes was awesome during the technology tutorial! Super helpful and thorough and patient with us! Super helpful and thorough and patient with us! More

The quality of service is great and things are handled with quality, but quickly. Dave is top notch and my husband and I always work directly with him. He is trustworthy, has made a point to get to know with quality, but quickly. Dave is top notch and my husband and I always work directly with him. He is trustworthy, has made a point to get to know us and is upfront and honest about repair recommendations and next steps. Simply put, Dave is awesome! More

David Machold and the team at Hendrick Lexus was as professional as I have ever witnessed at a dealership. Could not reccomend them more. Phil Bradbury professional as I have ever witnessed at a dealership. Could not reccomend them more. Phil Bradbury More

My service manager Dave Machold gave excellent service and attention to servicing my car. He was very knowledgeable about my account. and attention to servicing my car. He was very knowledgeable about my account. More

Dave Machold is the main reason why I will buy another Lexus and not another brand. The relationship and service he provides is worth so much today. He may not provide the workmanship, but he is the fac Lexus and not another brand. The relationship and service he provides is worth so much today. He may not provide the workmanship, but he is the face of your Lexus dealership. More

When reviewing a dealership, what truly matters is the experience you have with their employees. At Hendrick Lexus-Charlotte, Dave Machold, the Service Manager, stands out for his exceptional service. experience you have with their employees. At Hendrick Lexus-Charlotte, Dave Machold, the Service Manager, stands out for his exceptional service. Having been a Lexus owner for over 15 years, I can confidently say that the most stelar personalized service was what I've received working with Dave. Recently, I needed extensive repairs on my 2018 Lexus LS 500h, with costs exceeding $10,000. Dave took the time to thoroughly explain each part and why choosing genuine Lexus parts and skilled technicians was the best investment for ensuring the highest quality outcome. His dedication and expertise truly make a difference in the service experience. Please ask for Dave if you ever have a troublesome problem with your Lexus and you too will find the huge difference in results by working with a High Caliber Service Manager who used to work in the Service Bay at the same dealership. Thanks Dave! More

I have been using Hendricks Lexus service for over 15 years and have been very pleased with the service. My last service was taken care of by Michael Mirek. He was very thorough and efficient. years and have been very pleased with the service. My last service was taken care of by Michael Mirek. He was very thorough and efficient. More