Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,245 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 2,245 reviews

May 30, 2025

I did my purchase remotely (Virginia). Fantastic experience! My sales person (Mallorie ) was ver good and I never felt a sales push at all. Car was delivered without any issues. Definitely More

by Dolbec
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mallorie Williams
Jun 01, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 30, 2025

Mike Underwood is excellent and l recommend Hendrick Lexus Charlotte highly. I have dealt with them for service on three Lexus SUVs. More

by roneveson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Jun 01, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 29, 2025

Amber was a great teacher especially for an older person who doesn’t catch on easily. She was patient understand and willing to help me with anything I asked, I highly recommend her. She helped me get my Ca More

by kimvater
Recommend Dealer
Yes
Employees Worked With
Erin
May 31, 2025 -

Hendrick Lexus Charlotte responded

Hi Kimvater, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations!

May 28, 2025

Amber is great The best Thanks for sending Made the experience easy and very helpful More

by Mhaber1081@aol.com
Recommend Dealer
Yes
Employees Worked With
Hamza
May 30, 2025 -

Hendrick Lexus Charlotte responded

Hello Mhaber1081@aol.com, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 28, 2025

Great experience bringing my car in for scheduled service - professional and friendly. My service advisor Adrian was excellent More

by cschulz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz Cordero - excellent and professional
May 30, 2025 -

Hendrick Lexus Charlotte responded

Cschulz123, we're glad you had such a wonderful experience with Adrian and the team! Thank you again for the great review!

May 26, 2025

Hendrick Lexus of Charlotte continues to be a dealership that I’m delighted to be affiliated with! I appreciate their professionalism and the staff is always friendly and very helpful! I’ve been blessed to More

by slv2kkv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 27, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how our team did. I think you'll take our word when we say that all of Mike's guests feel the same way as you. Thank you for the recommendation! Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a great day!

May 22, 2025

Sales person Mallorie and tech person Ralph were amazing. Answered all my questions and concerns. More

by PATTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mallorie Williams, Ralph Yerkes, Donte Small
May 24, 2025 -

Hendrick Lexus Charlotte responded

Patti, we really appreciate your positive review! We have a great team and we are glad you got to experience them! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

Great experience purchasing my new Lexus RX 350h. Thomas, Rebecca and Paul all provided great support during the entire process. The dealership provides excellent service all the way around, is why I More

by Jim Ouzts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges
May 23, 2025 -

Hendrick Lexus Charlotte responded

Jim Ouzts, we are so happy to read such a great review about Hendrick Lexus Charlotte! We appreciate your business and look forward to your next visit!

May 21, 2025

Superior customer service from Clayton King is always guaranteed; he delivers high quality service with professional leadership and a smile. Hendrick is fortunate to have Clayton King on their team. More

by Charles Dickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
May 24, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2025

We had a very good experience purchasing our new RX350h today. Our salesman Nick and our finance team Jackie helped us through the purchasing process. Amber Johnson was especially helpful teaching me all t More

by chwaldrep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Johnson, Nick Mainor
May 24, 2025 -

Hendrick Lexus Charlotte responded

Chwaldrep, thank you for sharing your positive experience!

...
11
...