Hendrick Lexus Charlotte

I enjoyed immensely working with Ralph Yerkes because he is so thorough and as he explains, he ask you to have hands on which is a wonderful way to learn and remember what he is teaching. A most valuable e is so thorough and as he explains, he ask you to have hands on which is a wonderful way to learn and remember what he is teaching. A most valuable employee that deserves the top rating of 5 or 10. More

Ivan, Chris, and Ralph made the car buying experience as easy as possible! Thanks to them for helping me purchase my new GX! easy as possible! Thanks to them for helping me purchase my new GX! More

Vanessa is great to work with. They are very thorough in determining what the car needs for service. They are very thorough in determining what the car needs for service. More

Vanessa Hardley was my service advisor at my last appointment. She was very attentive and thorough making sure everything was completed satisfactorily and in a timely manner. appointment. She was very attentive and thorough making sure everything was completed satisfactorily and in a timely manner. More

Vanessa Hardley was eager and willing to go the extra mile.. Very helpful and resourceful. mile.. Very helpful and resourceful. More

Aaron did a great job answering all of our questions about the RX 350 that we bought. He wasn’t pushy, but he was very knowledgeable and positive. Zay then spent time helping us set up our phones, an about the RX 350 that we bought. He wasn’t pushy, but he was very knowledgeable and positive. Zay then spent time helping us set up our phones, and other technology. He was patient and kind. Kudos to both these men. D & MA Asheville, NC More

I prefer visiting this dealership over any other. Vanessa Hardley is helpful , thorough and courteous Vanessa Hardley is helpful , thorough and courteous More

Clean, fast, friendly and knowledgeable staff. My service rep, Vanessa Hardley, goes out of her way each time to make sure I understand exactly what is happening. In the eight years I’ve been goin My service rep, Vanessa Hardley, goes out of her way each time to make sure I understand exactly what is happening. In the eight years I’ve been going, I have never been disappointed. More

Vanessa made my service visit exceptional. Lexus is a great brand and the customer service matches. Lexus is a great brand and the customer service matches. More

I’ve been a very happy client for 18 years and have purchased three cars from Hendrick Lexus. The service is outstanding each and every time and my service advisors Michael Mirek and Vanessa Hardley ar purchased three cars from Hendrick Lexus. The service is outstanding each and every time and my service advisors Michael Mirek and Vanessa Hardley are true professionals and dedicated to providing excellent service! More