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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,102 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,102 reviews

September 14, 2023

It has terrific service, superior quality, and courteousness. The experience was stress free and informative. Thank you, Ralph Yerkes, for your expertise and educating us to the many new features More

by dwjackson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Dwjackson3, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Ralph does a great job! Thank you, and have a fantastic day!

September 14, 2023

Amazingly thorough and very helpful valets, technicians an managers such as Michael Mirek. Great followup. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Hello ?, we appreciate you taking the time to leave us this feedback.

September 14, 2023

Michael Mirek is always a pleasure to work with! Professional and keeps us updated on the status of the service visit. More

by Raleigh502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Hello Raleigh502, thank you; we appreciate your feedback! Mike does a fantastic job! Please let us know if you need anything else. Have a great weekend!

September 14, 2023

I use this dealer ship for service because of the service I receive from Mike Meriek. More

by wardtony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Hello Wardtony, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2023

I couldn’t say enough good things about Michael Mirek, my service representative. He treats me like family. This is my second Lexus and I depend on Michael to make sure I have a safe and reliable vehicle. I More

by Hinsonbettyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Hinsonbettyp, thanks for your praise and kind comments about Mike and our team. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

September 14, 2023

Michael Mirek was my contact for service and he did a great job with my car. He was very attentive and let me know everything that was going on with my car. I even received a video when it was up on th More

by hudsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Hudsonn, your satisfaction is our top priority. We're so glad you enjoyed the video and communication. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 14, 2023

Michael Mirek continues to exemplify outstanding service, consistent communications and complete ownership in the service process! More

by RCF Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte! We hope to see you soon!

September 14, 2023

Michael Mirek did a superb job in the service department. Please ask for him when you make an appointment. More

by mkdennis0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Mkdennis0404, we are glad we could help! Thank you for the recommendation!

September 14, 2023

My last visit to Lexus service department was wonderful and service manager Mr Michael Mirek is great to work with. More

by shaveen1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Thank you! We do hope we can be of assistance in the future. Take care!

September 14, 2023

Great service from all employees. When you enter this dealership everyone is dedicated to handling your needs. Michael Mirek, service advisor, is very passionate about the brand that More

by holofchak22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Holofchak22, thanks for your praise and kind comments about Mike and our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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