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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

March 07, 2022

Exceptional professionalism from the first contact with B J Muckelvene, who was such a phenomena salesman from start to finish. Rebecca Brenton was very patient in Technology. Looking forward to being a part More

by Phyllis B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B J Muckelvene 6 stars
Mar 09, 2022 -

Hendrick Lexus Charlotte responded

Hello Phyllis B, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 28, 2022

Everyone was great and the process was so quick and efficient. They have continued to stay in touch with me and I’ve had my new vehicle for over a month More

by jm20983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Mar 02, 2022 -

Hendrick Lexus Charlotte responded

Hi Jm20983, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations! We're looking forward to your next visit with us!

February 25, 2022

Excellent purchase experience. Knowledgeable and friendly staff —especially Steve and Jordan. I’ll continue to buy my cars there.. More

by mfweeks1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve and Jordan
Feb 27, 2022 -

Hendrick Lexus Charlotte responded

Hello Mfweeks1, we are so happy to read such a great review about Hendrick Lexus Charlotte! Have a fantastic day!

February 11, 2022

I want to compliment Josh Plummer on his professionalism and the way he personalizes each of our meetings. whether it is in the sales process ( I have erased a number of cars from Josh over the years), or j More

by Bfbracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Plummer
Feb 14, 2022 -

Hendrick Lexus Charlotte responded

Hello Bfbracy, your wonderful feedback and rating mean a lot to us. We hope to see you soon and have a wonderful day!

February 01, 2022

Huge shout out to Robin Hill, Rebecca Brenton and the entire team! Thank you so much for making my Lexus transition possible. I am now part of the Lexus family thanks to you. 100% personalized attention. More

by Carla Nunez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton, Robin Hill
Feb 03, 2022 -

Hendrick Lexus Charlotte responded

Hello Carla Nunez, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 19, 2022

We had very good service with Michael. We enjoy using the dealership to handle our vehicle More

by TR & GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 21, 2022 -

Hendrick Lexus Charlotte responded

Hello, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte!

January 18, 2022

High level of professionalism, Great communication, High level of professionalism, Great communication, honest and real, no tricks. Actually an enjoyable experience - who knew buying a car could be so More

by Daylemullins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Rebecca
Jan 21, 2022 -

Hendrick Lexus Charlotte responded

Hello Daylemullins, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 18, 2022

Very professional care from start to finish. Alexis Hamilton has an amazing grasp of the Lexus technology package and the aptitude to disseminate that information to a less that tech savvy owner. She More

by dascenzi2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Roach, Jaysen Coffil, Pablo Arguelles
Jan 21, 2022 -

Hendrick Lexus Charlotte responded

Hi Dascenzi2, thank you so much for your positive comments about Hendrick Lexus Charlotte! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 15, 2022

I’ve been coming to this Lexus dealership for 8 years without any complaints whatsoever. I’m sure I’ll continue in years to come. Thanks to everyone at the dealership for the friendly service. More

by Stefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John , Jeffrey Granzen
Jan 19, 2022 -

Hendrick Lexus Charlotte responded

Hello Stefan, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

January 06, 2022

Will at Hendrick Lexus was outstanding as far as our sales associate looking forward to buying our next car. More

by Catferd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Jan 07, 2022 -

Hendrick Lexus Charlotte responded

Hello Catferd, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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