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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

April 19, 2022

We recently purchased an ES from Hendrick Lexus on Independence Blvd in Charlotte. From start to finish, this was truly the easiest car buying experience we’ve ever experienced. From the time that Jay More

by Bryant Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylen Rudisell, Eunise Medina
Apr 22, 2022 -

Hendrick Lexus Charlotte responded

Bryant Dennis, your satisfaction is our top priority. Thank you for sharing your positive experience with Jaylen and Eunice! We are always more than happy to assist you if anything else comes up. Take care!

April 13, 2022

Highly recommend this dealership. Thank you Jaylen (sales), Donte (financial), Eunise (technology). All were professional, responsive, patient and knowledgeable. Easiest car purchase More

by SueK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylen, Donte, Eunise
Apr 15, 2022 -

Hendrick Lexus Charlotte responded

Suek, we are so happy to read such a great review about Hendrick Lexus Charlotte! I will pass on your exemplary remarks to Jaylen, Donte, and Eunise! Until the next time we meet, take care!

April 05, 2022

Great dealership. Thx so much to Bryan Harrington,service manager for taking care of a little problem I had. Thx to Jordan Lee Lexus Technology for explaining all abou More

by Carllashomb63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen
Apr 07, 2022 -

Hendrick Lexus Charlotte responded

Carllashomb63, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte! Welcome to the Lexus family!

April 03, 2022

My second experience of buying a Lexus at Hendrick Lexus. Simply, the experience was great with a special shout-out to Rebecca Brewton. More

by eckouri
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton
Apr 06, 2022 -

Hendrick Lexus Charlotte responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Thanks again for the kind words about Rebecca, and have an amazing day!

March 26, 2022

Abigail was terrific at explaining the car tech. Second car I’ve bought from Bruce Fredette, the best. Bought 5 cars from Hendrick Lexus and wouldn’t go anywhere else. More

by jane ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette and Abigail
Apr 02, 2022 -

Hendrick Lexus Charlotte responded

Jane Ashley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte with Abigail. If there's anything further we can do for you, we are happy to help!

March 24, 2022

We shared over an hour with Jordan Lee learning about The features and technology in our new RX350. It was time well spent and what a knowledgeable and delightful person he is. He is an asset to More

by D Lemon
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Apr 02, 2022 -

Hendrick Lexus Charlotte responded

D Lemon, it's experiences like yours that really keep us motivated! Thank you for the kind words about Jordan. Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2022

Purchased my new Es and couldn't be more thankful for Alex and Jordan they made my experience so much easier than my past dealership experiences Alex was patient and kind. Jordan taught me so much I didn More

by Carla C
Recommend Dealer
Yes
Employees Worked With
Alex, Jordan
Mar 25, 2022 -

Hendrick Lexus Charlotte responded

Hi Carla C! We're so happy we were able to help you out! We hope you have a wonderful day!

March 15, 2022

The whole car buying process was top notch. From the salesman's communication through email prior to arriving on the lot to the technical walk-through of all the features before driving off the More

by Cindy K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton, Alex Demidovich, Nick Mayner, Donte Small
Mar 18, 2022 -

Hendrick Lexus Charlotte responded

Hello Cindy K, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 15, 2022

Abigail Heroux was fabulous she did a great job explaining how my new Lexus RX 350 worked and it’s complicated. She was very friendly and knowledgeable about every car part. I highly recommend her. More

by Paintsmart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heroux
Mar 16, 2022 -

Hendrick Lexus Charlotte responded

Hello Paintsmart, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.

March 07, 2022

Great dealership to work with. Everyone is very informative and extremely courteous. They go out of their way to answer all your questions. If I have a problem I just give them a q More

by Dpb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges, Rebecca Brewton
Mar 09, 2022 -

Hendrick Lexus Charlotte responded

Hello Dpb, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

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