Hendrick Lexus Charlotte

Its people are what make this dealership what it is! Customer service is trustworthy and dependable!!! Customer service is trustworthy and dependable!!! More

Professional, courteous, helpful, on time, and wonderful to deal with. I enjoy working with them. to deal with. I enjoy working with them. More

Brian Dowless is an excellent customer service person, I would highly recommend him. He was professional, courteous and helpful. would highly recommend him. He was professional, courteous and helpful. More

I always enjoy talking to Brian Dowless when we get our Lexus serviced. He is just like talking to a friend. He always makes it a point to ensure that we are taken care of and keep us updated on what is ha Lexus serviced. He is just like talking to a friend. He always makes it a point to ensure that we are taken care of and keep us updated on what is happening during our services and what to expect during the following service. He is a great customer service representative! More

Hendrick Lexus on Independence is great to work with. My service advisor, Brian Doweless always listens to issues that I may have with vehicle and addresses them. Always exceptional service and immacula My service advisor, Brian Doweless always listens to issues that I may have with vehicle and addresses them. Always exceptional service and immaculate facilities! More

I was in for a standard service visit, done in a timely and efficiemt manner. and efficiemt manner. More

Brian Dowless was great in keeping me informed in my car service process. He was really great to work with. service process. He was really great to work with. More

Hendrick Lexus is a well run dealership with tremendous professionals, like Brian Dowless, interfacing with customers on a regular basis. The customer experience is superb. professionals, like Brian Dowless, interfacing with customers on a regular basis. The customer experience is superb. More

Every thing done in a timely fashion. Was informed of progress. Work was explained. Prompt, polite and professional service. Was informed of progress. Work was explained. Prompt, polite and professional service. More

Brian was amazing. He stayed in contact with me through the entire process and was a true pleasure to work with. He stayed in contact with me through the entire process and was a true pleasure to work with. More