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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

May 05, 2022

Jordan was so helpful with connecting my phone to Bluetooth. He was so knowledgeable and walked me through the process. My visit today went so smoothly with Michael Mirek in service as well, thanks H More

by John Barker
Recommend Dealer
Yes
Employees Worked With
Jordan, Michael Mirek, Michael Mirek
May 07, 2022 -

Hendrick Lexus Charlotte responded

John Barker, thank you for your kind review; we are happy to pass along your comments to Jordan and MIke! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte!

May 04, 2022

The dealership is superb. Eunice and Mike are very kind, professional, knowledgeable, efficient. I would buy a lexus again here in a heart beat. More

by darnellhaynes006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunice Medina
May 05, 2022 -

Hendrick Lexus Charlotte responded

Darnellhaynes006, your satisfaction is our top priority. Thank you for the kind words about Mike and Eunise. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

May 04, 2022

Had a very good experience. Everyone at this dealership is very friendly and customer focused. Jordan Lee in the technology area was excellent. He reviewed every aspect of funct More

by Jennifer W
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
May 05, 2022 -

Hendrick Lexus Charlotte responded

Jennifer W, we're happy to hear you had such a positive experience with Jordan and the rest of our team! We're looking forward to your next visit with us!

April 29, 2022

The people at Hendrick Lexus were professional, polite and competent. We knew our "out the door price" before we went to pick up our car and the process was quick and efficient. Our Technology Specialist, More

by raymond.lentz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Blair, Abigail Heroux
Apr 30, 2022 -

Hendrick Lexus Charlotte responded

Thank you for taking the time to share your recent visit details with us. We're so glad that we were able to go above and beyond your expectations! We will pass along these generous comments to Abby and Ivan! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2022

Thank you Rebecca B. for introducing me to all the tech features in my new Lexus. I greatly appreciate your willingness and patience explaining everything to me! You guys More

by Angela W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hill
May 01, 2022 -

Hendrick Lexus Charlotte responded

Hi Angela W., thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations! Thank you for the shoutout to Rebecca! Until the next time we meet, take care!

April 26, 2022

My salesperson was Jaysen Coffil and technical support was given by Rebecca Brewton. Had an excellent experience buying and getting to know the car features. Five stars or more for both. More

by Ashish M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaysen Coffil
Apr 28, 2022 -

Hendrick Lexus Charlotte responded

Ashish M, it's experiences like yours that really keep us motivated! We are pleased to hear about your positive experience with Jaysen and Rebecca! Thanks again for taking the time to leave a review.

April 22, 2022

My salesperson was Will Hawkins - he was awesome! !! My technology specialist was Alexis Hamilton - she was great….answered all my questions and made sure I understood everything in my IS 350 F Sport! More

by J Zummo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hawkins Alexis Hamilton
Apr 26, 2022 -

Hendrick Lexus Charlotte responded

Hello J Zummo, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We will pass along your comments to Will and Alexis! We look forward to helping again in the future. Take care!

April 20, 2022

Eunise did a terrific job walking me through my vehicle, she’s a real keeper. More

by davesollenberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunise Medina
Apr 23, 2022 -

Hendrick Lexus Charlotte responded

Davesollenberger, we are so happy to read such a great review about Hendrick Lexus Charlotte and your experience with Eunice! We hope to see you soon!

Apr 27, 2022 -

davesollenberger responded

VERIFIED

April 20, 2022

Easiest car purchase I've ever had. The dealership was great from start to finish. We will definitely return. More

by blingham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Blair, Rebecca Brewton
Apr 23, 2022 -

Hendrick Lexus Charlotte responded

Blingham, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

April 20, 2022

My sales person was Robin Hill. She was awesome. She was the best salesman that I have ever dealt with. She was very helpful and the most loving and caring person that anyone could More

by Progers1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hill
Apr 20, 2022 -

Progers1953 responded

Great experience

Apr 20, 2022 -

Progers1953 responded

Great experience

Apr 20, 2022 -

Progers1953 responded

My sales person was Robin Hill. She was awesome. She was the best salesman that I have ever dealt with. She was very helpful and the most loving and caring person that anyone could ask for. Her experience and knowledge of the Lexus dealership was outstanding. She is someone whom I would be proud to have on my business team. She is worthy of all the praise she can get. Thank you Robin for an outstanding experience!!

Apr 20, 2022 -

Progers1953 responded

No more

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