Hendrick Lexus Charlotte

I bought a car from this dealership last week and the service was outstanding. Sales consultant Chris Frydrychowski was excellent every step of the way and Ralph Yerkes was equally awesome in explaining service was outstanding. Sales consultant Chris Frydrychowski was excellent every step of the way and Ralph Yerkes was equally awesome in explaining every functionality of the car. He did it with such excitement. This dealership is Awesome and these two gentleman were top notch!!! More

Eunice helped me out with my Bluetooth issues and had me out of there within 5 mins. she’s great!! out of there within 5 mins. she’s great!! More

I had such a horrible experience today at the Lexus dealership. They do not honor a protection car care plan. I was told at the time of purchase that scratches and door dents would be covered. I feel a dealership. They do not honor a protection car care plan. I was told at the time of purchase that scratches and door dents would be covered. I feel as if they are saying I’m a liar. I’m so bothered by this situation. More

I really appreciate Nick Manor for taking the time out to help me find a vehicle ,he was so patient withme.i appreciate that thank you again Nick also Kelvin Thank to the Stsff at Hendrick Lexus. to help me find a vehicle ,he was so patient withme.i appreciate that thank you again Nick also Kelvin Thank to the Stsff at Hendrick Lexus. More

While we did not end up buying a vehicle from this dealership, I must express appreciation and respect to Robin Hill for her outstanding response. She definitely goes above and beyond her responsibil dealership, I must express appreciation and respect to Robin Hill for her outstanding response. She definitely goes above and beyond her responsibilities. To anyone in the Charlotte area looking for a great and compassionate sales person, Robin is the person to call. More

What an AWESOME Dealership. From walking in the door, to driving out with our new vehicle. Everyone is courteous and positive. Our Sales Consultant, Robin Hill, truly delivere From walking in the door, to driving out with our new vehicle. Everyone is courteous and positive. Our Sales Consultant, Robin Hill, truly delivered the ultimate experience and commitment to excellence. We've purchased many cars before and have never had a Sales Consultant like, Robin Hill. She truly delivered the ultimate experience and commitment to excellence. We felt like we were talking with a family member. Donte Small created a comforting and stress-free atmosphere while we completed the paperwork. Rebecca Brewton was a great teacher as she facilitated a fun and thorough walk-through experience of our new vehicle's technology. Hendrick Lexus Charlotte Rocks!! More

Amazing and super easy sales experience! Salesman never had to leave his desk and deal was done in well under an hour. Car was derailed and perfect and Eunise Medina took all the time needed Salesman never had to leave his desk and deal was done in well under an hour. Car was derailed and perfect and Eunise Medina took all the time needed to make sure we were as well versed as possible using all the systems in the new vehicle. Highly recommend Hendrick Lexus! More

I want to say Thank you for everything. Especially Abigail. She was so helpful with showing me the cars technology. This is an awesome dealership with a great atmosphere. The team is aweso Especially Abigail. She was so helpful with showing me the cars technology. This is an awesome dealership with a great atmosphere. The team is awesome. Thank you Tanisha for selling me on the car. Thank you Paul. Great job team. Big Mahalo More

This was my second time buying a new car from this dealership. I cannot say enough how much I appreciate the place and the people that work there. Rebecca Brewton and Jayson Coffil were a pleasure to dealership. I cannot say enough how much I appreciate the place and the people that work there. Rebecca Brewton and Jayson Coffil were a pleasure to work with. Jayson provided regular updates on the status of my ordered car, and I was pleasantly surprised when it arrived sooner than expected! Rebecca thoroughly explained the technology of my new car. Highly recommend! More

I recently had a wonderful experience with purchasing my 2019 vehicle. The staff was great and addressed all my concerns and needs. A great big thanks to Abigail Heroux, Jaylen, Bruce and Orlando. I'm lo 2019 vehicle. The staff was great and addressed all my concerns and needs. A great big thanks to Abigail Heroux, Jaylen, Bruce and Orlando. I'm loving my vehicle and I truly appreciate everyone's kindness and assistance. More