Hendrick Lexus Charlotte

Bought a RX 350 in April 2024…gas powered. I went to the dealership not knowing what I wanted or the difference between models. TJ Bridges did a great job of showing me options and went out I went to the dealership not knowing what I wanted or the difference between models. TJ Bridges did a great job of showing me options and went out of his way to get me the car I wanted. Had service this month, Adrian Cruz-Cordero is a great service rep who makes sure you get what you need. I wait for service in the lounge nd can work from there. More

My review is for Michael Mireck and Paul. Michael is always a great service manager, but he gave blue ribbon service when my car wouldn’t start. He and Paul arranged to have my car running Michael is always a great service manager, but he gave blue ribbon service when my car wouldn’t start. He and Paul arranged to have my car running again in very short order. Kudos to both as they are such good excellent representatives of customer service. More

I had another great experience with Clayton King at Hendrick Lexus. He always has a way of making you feel like a friend. It never feels like a business transaction when I take my GX in to see Clayton. Hendrick Lexus. He always has a way of making you feel like a friend. It never feels like a business transaction when I take my GX in to see Clayton. More

Hendrick Lexus - Independence is by far the best dealership I have dealt with in a very long time. They care about their customers. My Service Consultant Brian Dowless is the best service individu dealership I have dealt with in a very long time. They care about their customers. My Service Consultant Brian Dowless is the best service individual I have ever dealt with. His professionalism, friendly disposition and most important his attentiveness to his customer concerns is one of his greatest traits. He has an amazing sense of humor. He is very respectful, knowledgeable and he goes out of the scope of his job responsibility to ensure the customer is satisfied. He has never let me down. As I always say Hendrick Lexus should be proud to have an employee that represent the company as he does. He nail it with every visit for me. To bad it is only one of him I can't say it enough its my pleasure to work with a person who has a high regard for his customers. More

Brain Dowless is the best! ! Incredibly thoughtful and helpful. Thorough and knowledgeable;will look forward to next encounter ! Incredibly thoughtful and helpful. Thorough and knowledgeable;will look forward to next encounter More

Excellent customer service. Our salesman Gordy and our service coordinator Brian were quick to attend to our needs . Our salesman Gordy and our service coordinator Brian were quick to attend to our needs . More

Service was excellent, professional and courteous. Brian Dowless Was very helpful and friendly with a smile. Brian Dowless Was very helpful and friendly with a smile. More

David Machold at the Lexus dealer in Charlotte fave me awesome service and was incredibly nice and helpful!!!! awesome service and was incredibly nice and helpful!!!! More

Always good service. Michael Mirek was his usual efficient self. Keep up the good work. Michael Mirek was his usual efficient self. Keep up the good work. More

David Machold was very helpful with regard to the service of my vehicle, as he has been every time that he has helped me. of my vehicle, as he has been every time that he has helped me. More