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Hendrick Lexus Charlotte
Charlotte, NC
2,472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,472 reviews
December 04, 2025
Vanessa Hartley is wonderful. She takes good care of us. Overall good experience at this dealership. This is our first Lexus and we are thrilled. She takes good care of us. Overall good experience at this dealership. This is our first Lexus and we are thrilled. More
by jhalle2002
Employees Worked With
Vanessa Hardley
December 03, 2025
I had the pleasure of working with Vanessa Hardley. She is always welcoming,professional,knowledgeable, patient and kind.Vanessa also follows up on messages/calls promptly. She is always welcoming,professional,knowledgeable, patient and kind.Vanessa also follows up on messages/calls promptly. More
by Rubyabrabham49
Employees Worked With
Vanessa Hardley
December 03, 2025
I have purchased 3 vehicles from this dealership. The customer service is second to none, and the service department is excellent. I feel at ease every time I bring my car in for service because Vane The customer service is second to none, and the service department is excellent. I feel at ease every time I bring my car in for service because Vanessa Hardley provides exceptional service. She is welcoming, professional, and personable. I would highly recommend! Great team! More
by grebeccawarren
Employees Worked With
Vanessa Hardley
December 03, 2025
Hendrick Lexus employees, especially Vanessa Hardley, are informative, knowledgeable, and considerate. All are anxious to assist with any question, or problem you might have. informative, knowledgeable, and considerate. All are anxious to assist with any question, or problem you might have. More
by Bebe
Employees Worked With
Vanessa Hardley
December 01, 2025
As usual, excellent service from my advisor Adrian. He is always very welcoming and explains everything very well. Waiting room was also very comfy - made the wait not feel as long. He is always very welcoming and explains everything very well. Waiting room was also very comfy - made the wait not feel as long. More
by JJ
Employees Worked With
Adrian C
December 01, 2025
Best car buying experience I've ever had. Salesman built trust by only showing us vehicles that met our exact requirements and was not pushy at all. A vehicle we wanted was damaged in transit Salesman built trust by only showing us vehicles that met our exact requirements and was not pushy at all. A vehicle we wanted was damaged in transit and he provided full transparency so we could make an informed decision. Vehicle should've been detailed better (bought a 2yo used gx 460) but other than that, it's been a DREAM to drive. Finance experience was easy and informative. Five stars! More
by Haverlocksarah
Employees Worked With
Bruce Fredette, Ivan Blair
November 30, 2025
Great experience! Customer service was absolutely fabulous! Very terrific team! Would definitely recommend!!! Very helpful even after the sale! Customer service was absolutely fabulous! Very terrific team! Would definitely recommend!!! Very helpful even after the sale! More
by Gina L
Employees Worked With
Ivan Blair
November 28, 2025
Service appointment went well. Michael Mirek was attentive and professional. It is a shame though that my battery was not covered in the extended warranty that I purchased. Michael Mirek was attentive and professional. It is a shame though that my battery was not covered in the extended warranty that I purchased. More
by savhs01
Employees Worked With
Michael Mirek
