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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,204 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,204 reviews

July 02, 2025

The most amazing, wonderful car buying experience ever. Kelvin Parsons was most knowledgeable, answered all questions and put at ease with being a good listener. Ivan Blair was most knowledgeable about all More

by PEGGY NELSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Adams, Ivan Blair, Kelvin Parsons
Jul 03, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We have a great team in place here. We hope you have a great day!

June 30, 2025

Always a great experience at this Lexus dealership! Adrian Cordero was great to work with. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cordero
Jul 02, 2025 -

Hendrick Lexus Charlotte responded

Hello Liz, thank you; we appreciate your feedback! Thank you for choosing Hendrick Lexus Charlotte!

June 30, 2025

Ralph Yerkes in technology was excellent! Patient informed and helpful and he solved my problem More

by Gob3255
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Jul 02, 2025 -

Hendrick Lexus Charlotte responded

Gob3255, we are so happy to read such a great review about Hendrick Lexus Charlotte! If you have any further questions, please don't hesitate to reach out!

June 29, 2025

**Five-Star Service for My First Maintenance Visit! ** I recently brought my car in for its first maintenance visit, and I couldn’t be more impressed with the experience. From the moment I arrived, t More

by Pj Wulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ADRIAN CRUZ CORDERO
Jun 30, 2025 -

Hendrick Lexus Charlotte responded

Pj Wulf, thank you for the high star rating! Yes, Kudos to Adrian for going above and beyond to make for a pleasant experience!

June 29, 2025

Knowledgeable, personable and friendly sales rep who was patient in showing various model/trim options. More

by D in NC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ola (?) from Nigeria
Jun 30, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2025

The friendly atmosphere was so welcoming to my husband and me. Lucas Cooper, Jayson C, and Ralph were very professional but created a relaxed process throughout our purchasing experience . I look forward More

by Kricket2144
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deana Reel, Josh Mohr, Mike Underwood, Lucas Cooper, Clayton King
Jun 30, 2025 -

Hendrick Lexus Charlotte responded

Kricket2144, thank you for the high star rating! Our team is AMAZING and we are thrilled to have the chance to serve you!

June 28, 2025

Demar ,Chris Jackie and Ralph was exceptional they all were very personable ,friendly and above and beyond More

by kimberrowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demar,Chris,Jackie and Ralph
Jun 30, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2025

Will Adam’s was very patient and explained how to reconnect my phone with my car. More

by Vernitagab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Adams
Jun 30, 2025 -

Hendrick Lexus Charlotte responded

Vernitagab, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

June 27, 2025

’ve been working with Vanessa Hardley at Lexus Hendrick Charlotte for the past few years, and her service is always exceptional. She’s consistently professional, personable, and makes every visit feel smoo More

by Shayadmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Jun 30, 2025 -

Hendrick Lexus Charlotte responded

Shayadmitchell, we're glad you had such a wonderful experience with Vanessa and our team!

June 27, 2025

Thank you to Lucas Cooper for helping us find our new car. Thank you to Jackie in finance and Will Adams in technology. Also thank you to Mike underwood for all of his assistance More

by Bdocbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Adams, Jackie, Mike Underwood, Lucas Cooper
Jun 30, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how our team did during your visit the other day. We know you are going to love your new car and hope you have a great day!

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