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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,095 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,095 reviews

April 22, 2025

Absolutely excellent service from the crew at Hendrick Lexus. Marisa Kovaly was my service agent and took care of everything that needed to be done with my car. I couldn't have asked for a better experie More

by paulc001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
April 21, 2025

Michael Myrick is very personable and thorough in his dealings with me. He always makes sure my car gets the best treatment. I can always count on him. More

by gmidorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 23, 2025 -

Hendrick Lexus Charlotte responded

Gmidorf, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Hendrick Lexus Charlotte!

April 21, 2025

This was my first time at this dealership, but I had an excellent experience. I can not thank Michael Mirek enough for his help with getting my car up and running! More

by smolskeleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
April 21, 2025

Marisa Kovaly is top notch in her expertise, accuracy, and timing! I Highly recommend her! More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
April 21, 2025

Michael Myrick is the primary reason I own four Lexus vehicles! Exceptional service, great communication and always feel I am being fairly treated!! More

by rpressley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
April 21, 2025

Outstanding service with my service advisor Michael Mirek!! Always professional and reliable with advice and recommendations. More

by TWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
April 21, 2025

Excellent service. Service indicate customers are valued. Service very important for maintaining long term customers More

by rculp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
April 21, 2025

As always, I had a wonderful experience at Hendrick Lexus Charlotte. My usual service advisor was out sick so I was assigned to Marisa Kovaly. Marisa was amazing. She did an excellent job explaining what ne More

by Joanne F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly, Service
April 19, 2025

Excellent service from Marisa Kovaly! A pleasure to do business with Marisa. Hope to see her again! More

by marthawalters360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Apr 22, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2025

Marisa Kovaly was professional, friendly, and very patient answering my questions. I highly recommend Marisa and will request her for future appointments. More

by decr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Apr 22, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how Marisa did. We hope you have a great day!

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