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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,245 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,245 reviews

August 03, 2025

Came in for serice on my IS 300. Everything went very smoothly - Mike Mirek was terrific and highly professional in helping me maintain the operations for my vehicle. More

by Shelly1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
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August 02, 2025

I have purchased 7 RX350s from Hendrix's since 2008. Service has always been outstanding! Clayton King and Thomas Bridges are simply a pleasure to work with. More

by robert.egiziano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
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August 02, 2025

Hendrick Lexus is a very good place to buy a car or take the vehicle in for service. Very accommodating in all my experiences with them. I’m very happy More

by Betsy
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris D
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August 02, 2025

Dan and Carson were incredibly helpful, responsive and accommodating five stars all around, highly recommended. More

by jen.solomonson
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
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August 02, 2025

Professional Knowledgeable Thorough Excellent communication Excellent follow up Excellent customer service Listened well Not high pressure Fair Honest Clean and well organized facility More

by seheadley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton 5 stars, Ivan Blair 5 stars, Michele Hanrahan
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August 01, 2025

Carson did an excellent job with the tutorial, which was very helpful since I did not test drive prior to purchasing. Great experience! More

by tamifloydhomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
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August 01, 2025

So professional…always putting customers needs first…excellent experience with friendly knowledgeable representatives at Hendrick Lexus More

by Jtsiolkas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Minich, Marcia Jackson, Thomas Bridges, Marija Snow
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August 01, 2025

Wonderful, quality service and state inspection as always! Trusted and helpful advice from Mike Underwood! More

by ktuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
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August 01, 2025

Carson delivered the car without any problems! His tutorial was exceptional as he explained everything! More

by tyra111
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
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July 31, 2025

Efficient, professional staff. Knowledgeable. Friendly. Customer satisfaction at forefront. Everyone I encountered in my first visit seemed focused on my every need. No high pressu More

by JimR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges, Clayton King
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Jul 31, 2025 -

JimR responded

Excellent transaction! Special thanks to TJ and to Clayton King for recommending TJ. Overall kudos to all, including Ralph in technical support for helping us through the maze of high tech in new Lexus models. We are especially appreciative of the staff’s after-sale support.

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