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Hendrick Lexus Charlotte
Charlotte, NC
1,773 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,773 reviews
November 24, 2024
Excellent dealership to work with. Sales and support team are outstanding to work with. Kelvin Parsons is a fantastic sales consultant and made our purchase experience so rewarding Sales and support team are outstanding to work with. Kelvin Parsons is a fantastic sales consultant and made our purchase experience so rewarding. Technology Support from Camile Martinez and the technology team did a great job helping to orient us to our new RX 350 and all its features and functions. All prior experiences with the service department have been great with our prior vehicles from Hendrick Lexus Charlotte. More
by kartl
Employees Worked With
Camile Martinez (*****), Mike Underwood, Kelvin Parsons
November 24, 2024
Delightful interactions with Adrian Cruz-Cordeo at Hendrick Lexus in Charlotte. There was no charge for the service and they even washed my car! Thank you all. Hendrick Lexus in Charlotte. There was no charge for the service and they even washed my car! Thank you all. More
by s_murdock725
Employees Worked With
Adrian Cruz-Cordero
November 23, 2024
Adrian Cruz-Cordero is a Service Manager at Hendricks Lexus Charlotte. He is extremely knowledgeable, professional, and engaging. Adrian takes his time explaining the process and ensures you are cared fo Lexus Charlotte. He is extremely knowledgeable, professional, and engaging. Adrian takes his time explaining the process and ensures you are cared for in a timely manner. After my initial visit I knew he was the one who would take care of our needs. Lexus has a history of hiring the best in the industry. Thank you Adrian for you outstanding customer care! More
by PatrickZman
Employees Worked With
Duke Hergatt
November 22, 2024
The service department is great. Michael Mirek is very easy to work with and does a great job explaining any mechanical issues. Our car is taken care of in a timely manner. Thank you Michael Mirek is very easy to work with and does a great job explaining any mechanical issues. Our car is taken care of in a timely manner. Thank you Hendrick Lexus. More
by rsmiller5
Employees Worked With
Michael Mirek
November 21, 2024
Thank you Ralph Yerkes for your patience and kindness during our technology orientation. Ra[ph walked us through all of the tech features of our new car and answered every question we presented. By the during our technology orientation. Ra[ph walked us through all of the tech features of our new car and answered every question we presented. By the time we finished all of our personal preferences were customized and set and we felt like tech pros. Thank you for making it a great experience. More
by donohuekim
Employees Worked With
Bruce Fredette
November 21, 2024
The sales and the service team here rock! I always bring my vehicle here for service and have a great experience ever time. Never have to wait long and I am always offered a loaner vehicle. I always bring my vehicle here for service and have a great experience ever time. Never have to wait long and I am always offered a loaner vehicle. I recently had my Lexus GX 460 lifted with an aftermarket suspension and other additional modifications. Brian and Grant talked with me through the entire process to make sure I had the right parts. They even showed my my vehicle when they were working on it. That was super cool. I highly recommend this dealership to everyone I know! More
by andrewtomes
Employees Worked With
Grant (from service, he worked on my vehicle), Aaron Gordy, Brian Dowless
November 21, 2024
My experience in taking my Lexus in for service was very pleasant. Michael Mirk was the technician I dealt with and he was very professional. I had very little wait time and dropping off my car or picking i pleasant. Michael Mirk was the technician I dealt with and he was very professional. I had very little wait time and dropping off my car or picking it up the next day. His follow up texts while my car was being serviced was informative. More
by Jodip
Employees Worked With
Michael Mirek
