Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,462 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 2,462 reviews

November 25, 2025

Micheal is always courteous and professional. He is very helpful and knowledgeable about the Lexus product, bringing his years of experience as a top technician to the advisor role. Gets me in an More

by sherry.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
November 25, 2025

Brian Dowless is the best service manager. He is always so helpful, pleasant, attentive to detail and just all around great at what he does. More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
November 25, 2025

I can always count on Michael Mirek at Hendrick Lexus to do an outstanding job in servicing my 2022 RX. He makes my service visits run seamlessly. More

by Deadeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
November 25, 2025

Michael is a great person to work with! This dealership is always professional. Always have all our services at Hendricks More

by Yowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
November 25, 2025

Our experience with Ralph Yerkes was great! He spent a lot of time with my wife and me setting up all the car features. We probably will be calling on him for more help. Kelvin was very cour More

by cweeks751
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelvin Parsons
November 24, 2025

Not knowing I needed a yearly pill change without driving 5000 miles a year, Godfrey Hernandez took great care off my car and explained a little more about mechanics in the most respectful and friendly way! More

by meecyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
November 24, 2025

Service advisor Corey B. was great, he kept me inform on the status of my vehicle. More

by girbaud12003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Bedortha
November 24, 2025

I actually drive a Lexus BECAUSE Of the exceptional service department! Mike Underwood, in particular, and Nick in sales, are the absolute best! I've driven 3 Lexus' over the last 17 years, all from t More

by rshore6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Sales, Mike Underwood
November 23, 2025

Best experience I ever had. Great customer service, my advisor was wonderful, I from New York only been in Charlotte for 30 days and this is the best welcome I’ve had. More

by Olu.r1979@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen
November 22, 2025

Hendrick Lexus in Charlotte has a staff that is always friendly and helpful. Building is spotlessly clean. They keep Snacks available while you wait. More

by kwdsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
1
...