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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,651 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,651 reviews

March 22, 2026

This is the fifth Lexus we have purchased from this dealership. The sales staff has been consistently helpful and knowledgeable over the years. I will say however, this purchase was especially smooth a More

by cgoodgame
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Hallums, Paul Tsiolkas, RebeccaBrewto
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March 21, 2026

My experience with Jackie and Hendrick was nothing short of exceptional. They exceeded all my expectations and handled my transaction perfectly and professionally. More

by bobgoode1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Lynn
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Mar 23, 2026 -

Hendrick Lexus Charlotte responded

Bob, thank you so much for taking the time to share about your recent experience with Jackie at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Charlotte family!

March 20, 2026

Outstanding car purchase experience. Warm and friendly service, outstanding facilities & inventory and just an all around pleasure to do business with. More

by ceschultzems
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isa, Paul, Ralph , Lucas Cooper, Michele Hanrahan
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Mar 23, 2026 -

Hendrick Lexus Charlotte responded

Ceschultzems, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that Lucas, Michele, Isa, Paul, and Ralph provided you with the 5-Star Lexus experience. We are truly blown away by your kind words and can't wait to share them with our team. Congratulations on your vehicle and we are so happy to welcome you to our Hendrick Lexus Charlotte family!

March 20, 2026

Excellent Customer Service in the Service department staff. I felt appreciated and blessed. Than you More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finn, Michael Mirek, Clayton King
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March 20, 2026

Lucas and jaylen was amazing very honest and direct for the whole process of me buying my new car highly recommended and Jordan was able to get me set up with technology in my car and show me everything I More

by Isabellapedrajara.11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylen Rudisell, Lucas Cooper
Report | Print
Mar 23, 2026 -

Hendrick Lexus Charlotte responded

Isabellapedrajara.11, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that Lucas, Jaylen, and Jordan provided you with the 5-Star Lexus experience. We are truly blown away by your kind words and can't wait to share them with our team. Congratulations on your beautiful Lexus and thank you for being part of our Hendrick Lexus Charlotte family!

March 19, 2026

The information was clear and fast. They were knowledgeable and helpful. I had a great experience. More

by coco0654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylen Rudisell
Report | Print
Mar 22, 2026 -

Hendrick Lexus Charlotte responded

Coco0654, thank you so much for taking the time to share about your service experience. We are honored to receive your 5-Star rating and appreciate your kind words about our team. Thank you for being part of our Hendrick Lexus Charlotte family!

March 18, 2026

David was very professional and answered any questions that we had. Hendrick has always given 100% quality service More

by CindyPorter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Somerset , Dave Machold
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Mar 21, 2026 -

Hendrick Lexus Charlotte responded

Thank you so much for your fantastic review of Hendrick Lexus Charlotte, CindyPorter1! We are thrilled to hear Dave provided you the 5-Star Lexus experience. We truly appreciate your kind words about Dave and our team. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 18, 2026

Great service as I've come to always expect with the service team at Hendrick Lexus. More

by dcurrie1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Brian Dowless
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Mar 21, 2026 -

Hendrick Lexus Charlotte responded

Dcurrie1224, thank you for sharing about your service experience with at Hendrick Lexus Charlotte. We are thrilled to hear that our team provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 18, 2026

Excellence handling of my service by Michael Mirek. When working with Michael you know that all the correct actions will be taken. More

by JimC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
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Mar 21, 2026 -

Hendrick Lexus Charlotte responded

JimC, thank you for sharing about your service experience with Michael at Hendrick Lexus Charlotte. We are thrilled to hear that Michael provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 18, 2026

Service was excellent and Marisa Kovaly kept me informed along the away. Also car was very clean when I picked it up; More

by pond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Report | Print
Mar 20, 2026 -

Hendrick Lexus Charlotte responded

Pond, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Marisa. Thank you for being part of our Hendrick Lexus Charlotte family!

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