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Hendrick Lexus Charleston

Charleston, SC

4.9
1,686 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,686 reviews

February 15, 2021

My service experience with Rick Hendrick Lexus was excellent, and Jared Young was kind, courteous, and efficient. I am very pleased with my appointment today and I am very happy with Lexus of Charles More

by MSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Feb 17, 2021 -

Hendrick Lexus Charleston responded

Msr, thank you for your kind review; we are happy to pass along your comments to Jared here at Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

February 15, 2021

I purchased a Lexus from Sumter at Lexus of Charleston and I could not be happier. He was friendly and no nonsense...we will be repeat customers with Sumter. More

by MSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux
Feb 17, 2021 -

Hendrick Lexus Charleston responded

Msr, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston with Sumter. If you have any further questions, please don't hesitate to reach out!

February 13, 2021

Lexus of Charleston set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Tay Major, Sales and Leasing Consultant was on the job, let me just More

by MAJORPAMSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tay Major, Sale & Leasing Consultant , Zephyr Chmura
Feb 14, 2021 -

Hendrick Lexus Charleston responded

Majorpamsc, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. Majorpamsc, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 14, 2021 -

MAJORPAMSC responded

Thank you so very much and have a prosperous 2021

February 13, 2021

My experience with Hendrick Lexus Charleston was first class from the moment I walked into the dealership. My wife and I purchased an IS350 from Linda Barry, she was very professional and helpful through More

by rbrucebeerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Barry, david wagoner
Feb 14, 2021 -

Hendrick Lexus Charleston responded

Rbrucebeerman, thank you for your kind words and this wonderful review about Linda! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2021

Excellent service with great attention to detail. Jared Young in the service department provides curteous and detailed explanations of needs to be done and when. More

by liameryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jared young
Feb 15, 2021 -

Hendrick Lexus Charleston responded

Hi Liameryan, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston and our teammate Jared. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2021

Jared Young was personable and got me in and out very quickly. My husband picked the car up and was impressed with his knowledge and the service provided. More

by dglasbrenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Feb 12, 2021 -

Hendrick Lexus Charleston responded

Dglasbrenner, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 11, 2021

I bought a Lexus ES 350 Ultra Luxury from Hendrick Lexus and was happy with the entire process. Credit to Caroline at Internet Sales Mr Le and also Oliver in finance. The car had great writeups the staff More

by BobF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver in Finance and Caroline from internet sales, James Le, Cole Beaver
Feb 11, 2021 -

Hendrick Lexus Charleston responded

Bobf, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2021

I purchased a nearly new GX 460. Bill Ferguson in I purchased a nearly new GX 460. Bill Ferguson in service was, as he always is , my first contact. I have worked with him for service for years wit More

by summeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nebitt , Darryl Fort, Linda Barry, david wagoner, Bill Ferguson
Feb 12, 2021 -

Hendrick Lexus Charleston responded

Summeg, thank you for your kind words and this wonderful review! Summeg, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2021

My husband and I just love Wilbur! He made us feel like family from the start. He was approachable, kind-hearted, and honest. It's hard to find good people in the world and Wilbur fits the mold. Thanks Wil More

by Staci Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilbur
Feb 11, 2021 -

Hendrick Lexus Charleston responded

Staci Reed, we are glad Wilbur could help! thank you for the second review about your experience. If you have any further questions, please give us a call. We're always happy to help!

February 08, 2021

Hang on to Jared — he does a great job. I’ll look forward to seeing him again. Very personable and gives good service. Got my car finished on time. More

by Adelaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Feb 10, 2021 -

Hendrick Lexus Charleston responded

Adelaide, thank you for your kind words and this wonderful review about Jared. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

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