Back

Hendrick Lexus Charleston

Charleston, SC

4.9
1,807 Reviews

2424 Savannah Highway

Charleston, SC

29414

Directions

By Type

Showing 1,807 reviews

July 02, 2021

just nowNEW-EditMy wife recently made a purchase of a just nowNEW-Edit My wife recently made a purchase of a BMW X3. I cannot say enough about the entire team at Lexus in Charleston. Our salesman was MIC More

by mjgraber4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Graber, Steve Weaver
Jul 06, 2021 -

Hendrick Lexus Charleston responded

Mjgraber4, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 02, 2021

Super Helpful and arranged a Service Appointment the next Morning after the Call! Jared Young really likes helping his customers! always super willing to help resolve the issues... More

by wmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 06, 2021 -

Hendrick Lexus Charleston responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact (Manager_Name & Phone) at your earliest convenience. Thank you again for leaving us this response!

Jul 07, 2021 -

Hendrick Lexus Charleston responded

Wmartin, we really appreciate your feedback! We hope you have a great day!

July 01, 2021

Had my ES 350 serviced on Monday and the service was great as usual. Jared is a top notch advisor always with good valuable advice! More

by rcm45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 06, 2021 -

Hendrick Lexus Charleston responded

Rcm45, thank you for the high star rating! We hope to see you soon!

July 01, 2021

Jared Young our service man has gone out of his way to make our service calls a positive experience. It’s all about the maintenance visits and Jared has proved himself! More

by asbarnwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 06, 2021 -

Hendrick Lexus Charleston responded

Asbarnwell, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 29, 2021

I have a very specific color/model car that I am looking for, and Amanda O has been incredibly helpful tracking it down for me. It has not arrived yet, but I cannot wait until it does! Thank you for helping More

by Mroberha9362
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Oberhaus
Jun 30, 2021 -

Hendrick Lexus Charleston responded

Mroberha9362, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 27, 2021

Mr. Wilbur Wiggins & his team helped me find the perfect car to fit my needs. I highly recommend this dealership. Very efficient service. More

by Toney Webb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins , Zephyr Chmura
Jun 29, 2021 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 25, 2021

Our 2021 Lexus NX was taken in on June 22, 2021 for its first service. Andrew Jur, our service advisor was, as always, johnny on the spot and ensured everything was handled promptly and efficiently. We hig More

by bowens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jun 27, 2021 -

Hendrick Lexus Charleston responded

Bowens, thank you for the high star rating! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 25, 2021

These guys are great as a TEAM but ANDREW JUR IS THE MAN!!! He always listens to my concerns and get me the help I need as soon as possible. I never even have to wait for my car to be serviced. He puts More

by LaKisha
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jun 25, 2021 -

LaKisha responded

Thanks so much for being professional and taking care of my car every time. Much respect!

June 25, 2021

Service department is fantastic. It’s the reason I will only buy Lexus automobiles. More

by DBudman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jun 27, 2021 -

Hendrick Lexus Charleston responded

Dbudman, we are very happy we could provide you with a positive experience! We hope to see you soon!

June 24, 2021

Wilbur Wiggins you're the best Thanks for taking care of my family. Your knowledge and the experience you provided made our purchasing a breeze. Our experience was way more than we expected we appreciate ho More

by Wallace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jun 27, 2021 -

Hendrick Lexus Charleston responded

Wallace, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Wallace, thanks for taking the time to leave a review.

...
96
...