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Hendrick Lexus Charleston

Charleston, SC

4.9
1,807 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,807 reviews

July 14, 2021

When I arrived at Rick Hendrick Lexus I was met by. Andrew Jur who listened to my problem and assured me it would be fixed. In less than an hour they had fixed the problem and Andrew said if it happens More

by Fbc72efcummin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jul 16, 2021 -

Hendrick Lexus Charleston responded

Fbc72efcummin, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

July 14, 2021

On my 3rd Lexus. Very happy with sales rep John Toturo. Understands my likes, doesn't try to sell me something I Don't want Special ding out.tp service rep Tamara Tobin. Worked with her for 5 years Alw More

by ManchesterBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Toturo, Tamara Tobin
Jul 16, 2021 -

Hendrick Lexus Charleston responded

Manchesterbob, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Thank you again for the great review!

July 14, 2021

Excellent service reps (Tamara Tobin rdpecially). Service timely, comfortable waiting area with coffee and snacks. All people are very customer oriented but are never pushy More

by dfinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Tobin
Jul 16, 2021 -

Hendrick Lexus Charleston responded

Dfinger, we really appreciate your positive review! thanks for taking the time to leave a review

July 12, 2021

Jared Young made me feel quite welcome and valued at Hendrick Lexus Charleston. In addition the service provided was excellent and well-explained. I can highly recommend this Lexus service department. More

by wwbohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 13, 2021 -

Hendrick Lexus Charleston responded

Wwbohn, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2021

Everything Jared Young was involved in regarding the care of our Lexus more than met our expectations. We will continue to request Jared Young for our service manager. More

by drhetz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 12, 2021 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

July 08, 2021

Every service visit to Hendrick Lexus for my RX350 has been stellar. Bill Ferguson has been a pleasure to work with and I have never come into contact with a member of the service staff that was not top n More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 12, 2021 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2021

Jared Young is always a pleasure to work with! He is very friendly and knowledgeable, always goes out of his way to help his customers and make it a very positive experience. More

by Ginna Bullock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 09, 2021 -

Hendrick Lexus Charleston responded

Hi Ginna Bullock, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Thank you, and have a fantastic day!

July 06, 2021

I am very satisfied with the service provided by Jared Young at Hendrick Lexus of Charleston. Jared always takes time to ask if I have questions regarding my scheduled service, and again talks with me p More

by Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 09, 2021 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

July 06, 2021

I was visiting from out of town when my car would not crank. Jared Young worked me in and got me on my way before noon. More

by oleheart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 09, 2021 -

Hendrick Lexus Charleston responded

Oleheart, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2021

Thankful for Linda Barry and the team, they have been so helpful! Great experience purchasing our vehicle and I love my new car! I recommend the dealership! More

by KathySmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry, david wagoner
Jul 07, 2021 -

Hendrick Lexus Charleston responded

Kathysmith, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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