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Hendrick Lexus Charleston

Charleston, SC

4.9
1,807 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,807 reviews

July 20, 2021

Great job today. I was in for my 25K CPO Service. Everybody does a wonder job. Thanks for all ya’ll do each time I come in. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 22, 2021 -

Hendrick Lexus Charleston responded

Bill, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2021

Andrew Jur was great at informing me of the status of my service, had my loaner ready and waiting and made arrangements for follow up More

by drelder17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jul 22, 2021 -

Hendrick Lexus Charleston responded

Drelder17, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

July 20, 2021

Andrew was outstanding customer service representative. He was very knowledgeable and courteous. He took time to explain what had been done to my vehicle and what the next service would include. More

by Jajaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jul 22, 2021 -

Hendrick Lexus Charleston responded

Hi Jajaun! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

July 20, 2021

Mr. Andrew Jur and his team did a great job during my last service visit. Thank you! I would always recommend their dealership to all my friends! More

by acopelandk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jul 22, 2021 -

Hendrick Lexus Charleston responded

Acopelandk, we really appreciate your positive review! Thank you again for the great review!

July 17, 2021

Excellent Service Department, Our Representative Andrew Jur was very informative and provided great service. The new renovations are looking very good and we are looking forward to our next visit to the co More

by broehl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jul 18, 2021 -

Hendrick Lexus Charleston responded

Broehl, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 16, 2021

His name is not on the list in the service dept, but Jon Guadalupe was wonderful to work with. It is people like him that make me want to continue to deal with Lexus. Five stars for Jon. More

by cruzanjane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe, Pat Welsh
Jul 18, 2021 -

Hendrick Lexus Charleston responded

Hello Cruzanjane, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 15, 2021

Great service department! I have been with this dealership 29 years. They treat their employees like family and this allows the store to retain their employees. More

by Lexus Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Fort
Jul 16, 2021 -

Hendrick Lexus Charleston responded

Hi Lexus Service! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

July 15, 2021

Hendrick lexus Charleston continues to impress me. The renovations are incredible and the service is still amazing thru the construction. Jared in service always takes care of me. It’s such a convenience More

by Pilftop93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 16, 2021 -

Hendrick Lexus Charleston responded

Pilftop93, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

July 15, 2021

I visited this Lexus dealership about a month ago and was very impressed. I was given a tour given by Kaitlyn Eich. She was very professional and answered all questions that I had. I was also impressed by a More

by Ckfarrel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Eich
Jul 16, 2021 -

Hendrick Lexus Charleston responded

Hello Ckfarrel, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

July 15, 2021

John G. was a great help and communicated well in regards to diagnosing my SUV’s issue. It is always a long wait to receive a loaner car but is not directly related to his service as we tend to have to wait More

by Scarrierept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Guadalupe
Jul 17, 2021 -

Hendrick Lexus Charleston responded

Scarrierept, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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