Hendrick Lexus Charleston

The service appointment was easy to schedule and I was in and out in less than an hour. All around great experience. Jared Young was great! and out in less than an hour. All around great experience. Jared Young was great! More

I was impressed with the customer service. Jon Guadalupe was very helpful and explained to me what needed to be done. I appreciate that. was very helpful and explained to me what needed to be done. I appreciate that. More

Always happy with a Lexus. Now #6. Sumpter DeBrauex at Hendrix motors in Charleston is extremely professional, helpful , and a real asset when buying a cat Hendrix motors in Charleston is extremely professional, helpful , and a real asset when buying a cat More

Jon was absolutely wonderful to deal with, He was extremely professional and very proficient. I would highly recommend him to work with me again. He was even cordial to sweet elderly dog! Thanks J extremely professional and very proficient. I would highly recommend him to work with me again. He was even cordial to sweet elderly dog! Thanks Jon for offering great customer service. More

Had appointment this morning at 8 am for 10k service. Was taken right in and waited 90 minutes which is what I was expecting. Jon was very helpful and courteous. excellent experience! taken right in and waited 90 minutes which is what I was expecting. Jon was very helpful and courteous. excellent experience! More

Service as it should be. Lexus of Charleston, and Service Rep Tamara Tobin in particular, deliver the kind of quality service experience you would expect from the Lexus brand. I've been taking my LS Service Rep Tamara Tobin in particular, deliver the kind of quality service experience you would expect from the Lexus brand. I've been taking my LS460L there for service needs for many years and the quality of care is always top-notch, unlike others I have experienced (looking at you Ford and Jeep). Their service department is a major reason I will be staying with the brand for my next auto purchase. More

Was amazed to get a text with video of what they did on my car. Very reassuring that the work gets done and to see what happened. my car. Very reassuring that the work gets done and to see what happened. More

Mr. Jon Guadeloupe was very pleasant and helpful. Upon arrival to service and this being my first time. I entered to first rep Mr. Ferguson, they all appeared to be busy but he did not acknowledge me or arrival to service and this being my first time. I entered to first rep Mr. Ferguson, they all appeared to be busy but he did not acknowledge me or say ma'am one of us will be with you shortly. I was standing in front of him for a period of time. I am most certainly glad I ended up with Mr. Jon. He was very informative and I appreciate his professionalism as it was my first time as I was unfamiliar with the process. More

It is the excellent customer service that Lexus of Charleston is known for and is what keeps me coming back as a loyal and happy customer! Jon Guadelupe was a continuation of this experience during th Charleston is known for and is what keeps me coming back as a loyal and happy customer! Jon Guadelupe was a continuation of this experience during this last service visit. More

Very pleased with the service department at Lexus of Charleston. I am driving my 4th Lexus, mainly due to the excellent service I receive there. Andrew Jur my customer service rep is great to work with. Charleston. I am driving my 4th Lexus, mainly due to the excellent service I receive there. Andrew Jur my customer service rep is great to work with. More